Required Qualifications & Experience : Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. The incumbent receives and records information quickly and accurately from complaints, requests, and signals from a variety of communications equipment such as radio transceiver, 911 System, JDIC/CELTS terminal, telephones, University fire and burglar alarms, emergency signaling devices, and other telecommunication equipment.