The position balances 24x7x365 production support with application and database monitoring, platform modernization, deployments, patching, incident response, performance tuning, backup and recovery, root cause analysis, vendor coordination, technical documentation, and reliable integration services for internal teams and external partners. This hands-on highly technical role supports a broad ERP-adjacent landscape across Linux and Windows Server environments, managed file transfer, relational databases, web and application services, document management, tax solutions, reporting services, and partner integrations.