As an Implementation Manager, Managed Services, these skills are essential for success: Abilities: A highly organized, action-oriented leader who can bring structure to complex work, anticipate risks, analyze information, influence without direct authority, and communicate with credibility across executive, technical, operational, Partner, and employer audiences. Experience: 5+ years of relevant experience in implementation, client onboarding, operations, project management, benefits administration, or a related field is preferred, including 2+ years leading complex cross-functional implementations or client-facing programs.