Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. As a Receptionist, you'll greet clients, answer phones, schedule appointments, make outbound calls, and help keep our offices running smoothly throughout tax season.