In this regard, the Agency arranges for, manages and directs the performance of work connected with assigned advanced projects by the Military Departments, other government agencies, individuals, private business entities, and educational or research institutions, as appropriate; recommends through the Under Secretary of War for Research and Engineering (OUSW (R&E)) to the Secretary of War assignment of advanced projects to the agency; keeps the OUSW (R&E), the Office of the Joint Chiefs of Staff (OJCS), the Military Departments, and other DoW agencies informed on significant new developments and technological advances within assigned projects; and other such functions as the Secretary of War or OUSW (R&E) may assign. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.