Office 365 AdministrationWindows 10/11 AdministrationIncredible customer service skillsAbility to work independently and a strong desire for personal and professional developmentAbility to identify and evaluate trends in industry best practices and policiesActive Top Secret eligibility determination and adjudication (clearance)Optional / DesiredNetwork+ CertificationConnectWise and Kaseya KnowledgeWindows Server 2008R2, 2012R2, 2016 AdministrationVirtualization technologies: primarily Microsoft and VMWare VCP and/or Cisco CCNANetwork technologies such as TCP/IP, firewalls, SSL VPN appliances, and IPSEC tunnelingMicrosoft MCSEExport Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Essential Functions:IT support relating to technical issues involving Microsoft's core business applications and operating systemsMonitoring and support of BackupsManagement of Exchange Online, SharePoint Online, Teams, OneDrive for Business, Cloud App Security, Intune, and Azure Active DirectoryBasic technical support at the network level: WAN and LAN connectivity, routers, firewalls, Wi-Fi, and securityBasic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc.