TYPICAL WORK ACTIVITIES: Operates a centrally located control center or a nursing unit office on a hospital floor; Assembles and maintains patients' charts; Prepares and forwards necessary requisitions for diagnostic testing via computer; Coordinates scheduling of all patients' activities, procedures and room transfers via computer; Processes patients' laboratory work through the use of a hospital computer (order entry, results inquiry, etc.); Coordinates details involved in patients' admission, discharge or death, completes all appropriate paperwork and arranges transport and ambulance service; Answers telephones; communicates with other hospital departments in obtaining services and solving problems relative to the unit and environment (housekeeping, dietary, security, etc.); Requisitions SPD supplies and equipment; keeps area adequately supplied and orderly; Maintains accurate census information and record keeping; Delivers mail to patients; Performs other clerical duties as requested by nursing staff; Participates in unit and hospital patient experience initiatives. NOTE 2: Credit hours must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S.