Manage of customer service activities including order entry, customer satisfaction, interface with customers, interface with sales, production, labs, regulatory, and quality ensuring that Crescent Foods customer service creates competitive advantage in marketplace including resolving critical customer complaints. Perform daily monitoring activities on SQF programs including: Verification, Validation, Audit, and Recordkeeping to ensure facility’s continuous compliance with SQF code requirements, performs monthly inspections, internal audits and GMP audits (including follow-up and close-out items).