Responsible to process all new business applications, act as first point of contact for customers, builders and electricians requesting new or upgraded services, set up new customer accounts, maintain customer records, create and maintain job folders from initiation through engineering and construction, perform material reconciliation/as-building of AS8 jobs, perform all clerical functions in the district, enter and process time records, and resolve customer complaints as necessary. As a Fortune 200 company and one of the nation's largest utility companies, we have more than 20,000 colleagues who serve nearly 11 million customers through six fully regulated utilities - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).