Communication & Language Skills: Speak and understand the English language; Ability to relate to, be respectful and patient of, and communicate effectively with the general public, other Village employees and peers, elected and appointed officials in person, on the phone and in small and large public meeting settings; Ability to establish and maintain good and effective working relationships with all levels of Village staff and the general public; Ability to gather, analyze, interpret, and present findings, conclusions, and abstract ideas in a clear and concise manner both verbally and in writing; Ability to record and transcribe meeting minutes from an audio recording, and ability to classify, compute, tabulate, and categorize data; Ability to proof-read and comprehend basic reports and reasonably identify errors, illogical and/or incongruous sentences, statements, ideas, or concepts presented therein; Ability to establish good working relationships with Village staff, the general public and be aware of sensitive, emotional, or hostile situations. The employee is occasionally required to walk; use hands to finger, handle, or operate objects, tools, or controls; and reach with hands and arms; Specific vision abilities required by this job include close vision, ability to adjust focus, and the ability to sustain prolonged visual concentration; Requires the ability to operate, maneuver and or provide simple but continuous adjustment on equipment, machinery, and tools such as a copier, fax machine, flat-bed scanner, digital camera, laptop and desktop computer, and other office machines or materials used in performing essential functions; In general, this position is sedentary, with a normal workday including 6-7 hours of sitting at a desk; however, this position also involves occasional standing at as counter, crouching, kneeling, stooping exerting light physical effort and standing at a counter, walking, lifting, or carrying up to 25 lbs.