Customer Care Retention Specialist Insulet CorpCustomer Care Retention SpecialistActon, MARemote$26.33–$39.49 / hourInsulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform.
NewSenior Engineer I, Technical Customer Care Schneider Electric SESenior Engineer I, Technical Customer CareFoxboro, MATechnical Support, Leadership & Problem Resolution Serves as a senior technical authority for customers, partners, and internal stakeholders across Foxboro SDA and DCS hardware, software, networking, and application platforms. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Customer Care Coordinator TruGreenCustomer Care CoordinatorFranklin, MassachusettsCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Care (L3)- Medical Imaging PaxeraHealthCustomer Care (L3)- Medical ImagingNewton, MARemoteTheir unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.
Customer Care L3 - Medical Imaging - Hybrid PaxeraHealthCustomer Care L3 - Medical Imaging - HybridNewton, MARemoteTheir unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.
Senior Customer Care Engineer (L-4) PaxeraHealthSenior Customer Care Engineer (L-4)Newton, MARemoteTheir unique mix of skills and qualifications matches our customers’ needs, to ensure the delivery of great, purpose-built, customized software applications for healthcare providers – now and for the future. Our entire team shares a passion for exploring new ideas, overcoming challenges as well as designing, creating, and delivering market-leading health IT solutions and services.
Customer Care Associate, II Vericel CorpCustomer Care Associate, IIBurlington, MA$52,000–$60,000 / yearThis role partners closely with sales representatives, healthcare providers, and internal teams to deliver a high-quality customer experience and support life-impacting therapies. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care).
Customer Care Advisor Circle Internet Financial LLCCustomer Care AdvisorBoston, MARemote$29.50–$41 / hourCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll be responsible for: You'll be a part of a truly amazing team of people working directly with customers around the world, helping them to utilize the full potential of Circle while providing an outstanding customer experience with every interaction.
Customer Experience Manager, Connected Care Linus HealthCustomer Experience Manager, Connected CareBoston, MassachusettsThis individual will serve as the primary point of contact for customer support, communications, and engagement, ensuring customers receive timely assistance, proactive communication, and an exceptional overall experience. This role combines customer success, customer support, communications, and operational execution to drive adoption, satisfaction, and long-term customer value.
Customer Care Coordinator TruGreen Companies L.L.C.Customer Care CoordinatorFranklin, MA$35,001–$63,002 / yearCalifornia Residents: When you express interest in or apply for a job with TruGreen Limited Partnership, we collect personal information about you, potentially including personal identifiers, contact information, protected classifications, pre-hire information, professional or employment-related information, education history, and/or medical information, for the following business purposes: to comply with state and federal law and regulations requiring employers to maintain certain records; to evaluate your job application and candidacy for employment; and to obtain and verify background checks (including criminal and motor vehicle records), pre-employment drug testing, and references. Coordinates and resolves customer follow-up requests (CFRs) as a liaison between branches and customers to provide and maintain the highest level of customer service.
Customer Service Rep - Customer Service - Junior GTTCustomer Service Rep - Customer Service - JuniorFramingham, MARemoteThis role focuses on resolving customer concerns, documenting interactions accurately, and supporting a positive brand experience in a fast-paced, high-volume environment. With over 4,500 stores across nine countries and multiple e-commerce platforms, the company is committed to operational excellence, inclusion, and responsible corporate citizenship.
Customer Service Rep - Customer Service - Junior (Email & Chat) The Fountain Group LLCCustomer Service Rep - Customer Service - Junior (Email & Chat)Framingham, MARemote$20–$22 / hourBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from The Fountain Group and its affiliates and contracted partners. This is an excellent opportunity for candidates with customer service, retail, or call center experience who enjoy helping customers through written communication.
NewCustomer Service Manager, Airport Customer Operations (Boston, MA, US) American AirlinesCustomer Service Manager, Airport Customer Operations (Boston, MA, US)Boston, MA$51,000–$86,500 / yearOur 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. CSMs must enable an environment that develops our front-line team members and fosters mutual respect, trust, responsibility, and core values while connecting people and improving lives during our day-to-day operation.
NewCustomer Service Manager, Airport Customer Experience (Boston, MA, US) American AirlinesCustomer Service Manager, Airport Customer Experience (Boston, MA, US)Boston, MA$51,000–$86,500 / yearOur 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation.
Customer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA$18.20–$26 / hourj- Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services. 3- Provides class/program registration for all Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital educational programs and South Shore Hospital's Community Benefits Programs.
Customer Service Call Center Representative Jordan's FurnitureCustomer Service Call Center RepresentativeTaunton, MA$22–$24 / yearWhat you will bring to the table: Strong oral/written communication skills and ability to professionally interact with internal and external customersStrong analytical, critical thinking and problem-solving skillsAbility to handle difficult customers with easeStrong organizational/ time management skillsAbility to type accurately and efficientlyProficiency in MS Office, Outlook and InternetAbility to work in a team environmentReliability. Answers a high volume of inbound & outbound calls from customers to schedule, coordinate and confirm delivery of merchandise and schedule service/repair calls and any other customer concerns with the intent of providing customer satisfaction and retention.
NewCustomer Rep Operator Communications Center Brigham and Women's HospitalCustomer Rep Operator Communications CenterBoston, MA$17.71–$22.79 / hourThese values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees.
NewCustomer Rep Operator Communications Center Mass General BrighamCustomer Rep Operator Communications CenterBoston, Massachusetts$17.71–$22.79 / hourThese values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees.
Director, Customer Service, Dentaquest Sun Life FinancialDirector, Customer Service, DentaquestWellesley, MA$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
Director, Customer Service Sun Life Financial IncDirector, Customer ServiceWellesley Hills, MA$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.