VOLUNTEER

FEED

UNKNOWN

As part of this commitment, we will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. Most work is performed in the field and may require the employee to work in and be exposed to all weather conditions including but not limited to extreme heat, extreme cold, sun, wind, snow, etc.

CLASSIFICATION:      On-Call (Temporary) REPORTS TO:             Victim Assistance Coordinator DEPARTMENT:           Police Department HIRING RANGE:         Volunteer                    SALARY RANGE:       Volunteer  NATURE OF WORK  
 Under broad supervision, Volunteer Victim Advocates will provide victim advocacy and on-call support to the four participating jurisdictions: Firestone, Frederick, Dacono, and Mead. This position works closely with victims and their families, witnesses, police officers, detectives and court personnel to provide victim assistance and advocacy services. Volunteers will provide immediate crisis intervention, individual and family support, information about the criminal justice system, information about Victim Rights, and resources/referrals.    ESSENTIAL DUTIES  The duties listed herein are illustrative of the essential duties of the job and do not include other nonessential or peripheral duties that may be required or assigned.  <ul><li>Provides victim assistance and advocacy services for residents in all four cooperating agencies. </li><li>Works closely with victims and their families, witnesses, police officers, detectives and court personnel.</li><li>Provides on-call responses to emergencies and aids police officers as needed. </li><li>Completes and turns in all required paperwork </li><li>Attends monthly meetings for ongoing training</li><li>Completes at least four 12-hour on-call shifts per month </li></ul>REQUIRED KNOWLEDGE, SKILLS AND ABILITIES  <ul><li>Ability to work with a great deal of empathy, caring and tact.  </li><li>Ability to understand and relate to diverse populations of people.</li><li>Ability to work a flexible, on-call schedule that will include evenings, weekends, and holidays.</li><li>Ability to work independently and as part of a team.</li><li>Self-motivated and able to work with very minimal supervision.</li><li>Strong relationship building, conflict resolution and mediation skills.</li><li>Positive and outgoing personality, but with the ability to maintain a professional demeanor.  Must possess the ability to gain trust and provide support, yet remain professionally detached.   </li><li>Ability to work effectively with a wide variety of people from different backgrounds and cultures.</li><li>Excellent verbal communication skills.</li><li>Ability to maintain confidentiality </li><li>Ability to be compassionate and non-judgmental with victims of crime </li></ul>QUALIFICATIONS <ul><li>Must be at least 21 years of age</li><li>Must possess a valid Colorado driver’s license, and proof of a clean driving record</li><li>Must be able to pass a comprehensive background check and CVSA (Computerized Voice Stress Analysis)</li><li>Must be willing to commit to at least 12 months </li><li>Must live within Frederick, Firestone, Dacono, or Mead (or within 30 minutes of town limits)</li><li>Must be willing to respond to all four jurisdictions</li><li>Must have a working phone and be easily contacted while on call</li><li>Must have consistent personal transportation </li></ul>TRAINING <ul><li>Must complete 40 hours of initial training provided by the Carbon Valley, Mead Victim Services Program and other participating victim services programs</li><li>Must shadow another staff or volunteer advocate for at least 4 shifts </li></ul>WORKING ENVIRONMENT / PHYSICAL REQUIREMENTS The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the volunteer is regularly required to talk, see and hear, and to use hands to finger, handle, touch or feel. The volunteer is frequently required to stand, walk, sit, and reach with hands and arms. Most work is performed in the field and may require the employee to work in and be exposed to all weather conditions including but not limited to extreme heat, extreme cold, sun, wind, snow, etc.  The noise level is usually moderate.   ADAAA ACCOMODATIONS  The Town of Frederick is committed to the full inclusion of all qualified individuals. As part of this commitment, we will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Human Resources at HR@FrederickCO.gov .    The Town of Frederick is an equal opportunity employer, and does not discriminate on the basis of age, race, color, ancestry, religion, creed, national origin, gender, physical or mental disability, sexual orientation, gender identity, or veteran status. The Town complies with the Civil Rights Act of 1964, related Executive Orders 11246 and 11375, Title IX of the Education Amendments Act of 1972, Sections 503 and 504 of the Rehabilitation Act of 1973, Section 402 of the Vietnam Era Veteran's readjustment Act of 1974, the Age Discrimination in Employment Act of 1967, as amended, the Americans with Disabilities Act of 1990, the Civil Rights Act of 1991, and all civil rights laws of the State of Colorado. Accordingly, equal opportunity of employment shall be extended to all persons and the Town shall promote equal opportunity and treatment through fair and equitable hiring practices.  The Town of Frederick Administration Building is located at 401 Locust Street, Frederick, CO  80530.

Town of Frederick

Volunteer Victim Advocate

Americans with Disabilities Act (ADA)

Analysis Skills

Background Investigation

Communication Skills

Conflict Resolution

Criminal Justice

Crisis Intervention

Driver's License

Emergency Response

On Call

Organizational Skills

Physical Demands

Presentation/Verbal Skills

Rehabilitation Act

State Laws and Regulations

Team Player

Volunteer Management

OTHER

Serenity is growing its client-facing team and we're looking for a Client Advocate who knows how to make people feel informed, confident in the decisions they're making, and driving the results that matter. Our client-facing teams are the core of how people experience what we do — and we invest heavily in people who show up, perform, and genuinely care about the clients they serve.

Client Advocate  Location: Superior, COEmployment Type: Full-Time ONSITE Serenity is growing its client-facing team and we're looking for a Client Advocate who knows how to make people feel informed, confident in the decisions they're making, and driving the results that matter. This is a high-touch, relationship-driven role with real performance expectations. You'll be the person clients rely on to understand their options, navigate next steps, and feel genuinely supported throughout the process and you'll be measured on how well you move them forward. If you've built your career in premium customer service, hospitality, or any environment where quality and outcomes were both non-negotiable, this role will feel familiar fast. What You'll Do <ul><li>Guide clients through their available options with clarity, patience, and a consultative approach while confidently encouraging them to take the next step </li></ul><ul><li>Listen carefully, ask the right questions, and document client information accurately and thoroughly </li></ul><ul><li>Work toward individual KPIs and contribute to team performance goals with consistency and accountability </li></ul><ul><li>Handle objections and hesitations with composure and persistence, redirecting toward solutions without pressure while keeping momentum moving </li></ul><ul><li>Coordinate handoffs between internal teams to ensure the client experience stays seamless </li></ul><ul><li>Follow up with clients to keep momentum moving and ensure nothing falls through the cracks </li></ul>What You Bring <ul><li>2+ years of full-time, high-quality customer-facing experience. Ideally in hospitality, retail, concierge, sales-adjacent, or premium service environments strongly preferred </li></ul><ul><li>A track record of hitting goals or performance targets, and the self-motivation to keep raising the bar </li></ul><ul><li>You build trust quickly and people feel comfortable with you almost immediately </li></ul><ul><li>You handle rejection well — you don't take it personally, you learn from it and stay focused on the outcome </li></ul><ul><li>Strong active listening skills — you catch what people mean, not just what they say </li></ul><ul><li>Able to manage a high volume of interactions without letting quality slip </li></ul><ul><li>Some leadership experience or the desire to grow into one — team leads and shift supervisors are encouraged to apply </li></ul>Schedule & Compensation <ul><li>Condensed work week — three 13-hour shifts </li></ul><ul><li>Competitive pay </li></ul><ul><li>90% employer-paid medical, dental, and vision coverage </li></ul><ul><li>401(k) retirement plan </li></ul><ul><li>10 PTO days to start, 15 after year one, plus 10 paid holidays </li></ul><ul><li>Significant growth and promotion potential as Serenity continues to expand </li></ul>About Serenity Serenity is a driven company delivering advanced, evidence-based solutions for clients who are looking for better outcomes. Our client-facing teams are the core of how people experience what we do — and we invest heavily in people who show up, perform, and genuinely care about the clients they serve. If you've spent your career in environments where every interaction mattered, the standard was always high, and you knew how to get results, you'll find this place was built for people like you. Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening. In accordance with Colorado's Equal Pay for Equal Work Act this position pays $22 hourly.

Serenity Mental Health Centers

Client Advocate

Customer Experience

Customer Relations

Customer Support/Service

Leadership

Performance Metrics

Retail

Sales

Workable

The name of the responsible employee who has been identified as the Compliance Officer and Title IX Coordinator for the District is as follows: James Donahue, Title IX Coordinator & Compliance Officer 1025 Ninth Avenue, Greeley, CO 80631 Phone: 970-348-6104 Email address: jdonahue@greeleyschools.org . Work with the Greeley-Evans School District 6 office managers, counselors, and administrators on proper identification, procedures, tagging and providing services for students and families enrolled in the Families in Transition program.

HOUR

<h5>Parent and Family Advocate </h5>Classification: Non-Exempt Salary: $21.12 per hour plus benefits/Range 20 Additional salary credit may be given for internal transfers and recent Greeley-Evans School District 6 rehires, up to $33.85 per hour plus benefits Contract Length/Days: (2025-2026/ 204 Days) Benefits: We offer a comprehensive benefits package including medical, dental, vision and life insurance as well as other programs for benefit-eligible employees. The employee assistance program, voluntary life insurance through PERA, and 401(k), 403(b) & 457(b) plans areavailable to all employees regardless of hours worked and are available immediately (upon hire date). To learn more about our benefits, please see our Benefits Overview. Paid Leave : Depending on your position, the District offers a variety of leave options, including sick leave, discretionary leave, vacation and paid holidays. More information about leave options available to Classified employees can be found in the Board of Education Policy Manual. Reports To: Family Center Coordinator Deadline for application: Until Filled EDUCATION/EXPERIENCE: Required: Associate's Degree, equivalent educational experience, or equivalent work experience Preferred: Bilingual Bachelor's Degree JOB DESCRIPTION <h5>Summary/Objective </h5>Responsible for supporting the needs of the student population in order to ensure that all children and youth have equitable access to a free and appropriate public education, including a public preschool education. This position also guarantees the delivery of mandated services to facilitate student attendance; assess students and families for eligibility; interpret laws relating to students; work as a team member to develop intervention strategies; provide case management; monitor student progress; and make referrals. This position also acts as a resource to school staff and conducts related training. <h5>Essential Functions </h5><ul><li>Work with students and families to navigate the enrollment process in the areas of school registration and transportation. </li><li>Identify academic need and provide support and resources to overcome any and all barriers. </li><li>Provide awareness and advocacy on immigrant needs, forums, and workshops within the community. </li><li>Assist with administrative policies, procedures, documents, and data. </li><li>Work with the Greeley-Evans School District 6 office managers, counselors, and administrators on proper identification, procedures, tagging and providing services for students and families enrolled in the Families in Transition program. </li><li>Communicate with parents: newsletters, phone calls, parent teacher conferences, etc. </li><li>Conduct parent meetings on how to help their children to learn and give them strategies they can implement at home </li></ul>Other Duties: Knowledge, Skills, and Mental Ability Knowledge and skills sufficient to perform all duties of the position. Prefers leadership situations relating to meeting the social, emotional, psychological and academic needs of students. Prefers a work environment where flexibility, ability to deal with conflict, a high tolerance for stress, an ability to quickly internalize information and make informed decisions, and long hours are a part of the assignment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Regular attendance is required for this position. Supervisory Responsibilities : None Work Environment/ Physical Demands: Ability to sit for long periods of time, numerous distractions, visual, auditory and ambulatory acuity important. Occasional lifting of up to 30 pounds. Travel: None Thank you for your interest in working for Greeley-Evans School District 6. Please feel free to contact our Human Resource Office at 970-348-6059 with any questions. EEO/AAP Statement Greeley-Evans School District 6 shall not discriminate in its employment or hiring practices on the basis of race, color, creed, sex, sexual orientation, gender expression, gender identity, religion, national origin, ancestry, age, genetic information, veteran status, marital status or disability. The District shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort. The Superintendent is committed to cultural diversity among district personnel as a means of enriching educational experience. The District shall identify, solicit, and consider applicants for employment from a broad spectrum of qualified individuals who will contribute to that effort. Complaint procedures have been established for current employees, prospective employees, and applicants for employment. The name of the responsible employee who has been identified as the Compliance Officer and Title IX Coordinator for the District is as follows: James Donahue, Title IX Coordinator & Compliance Officer 1025 Ninth Avenue, Greeley, CO 80631 Phone: 970-348-6104 Email address: jdonahue@greeleyschools.org

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Volunteer Victim Advocate Town of Frederick

Client Advocate Serenity Mental Health Centers

Parent and Family Advocate, Tointon Academy of Pre-Engineering (INTERNAL ONLY) Greeley-Evans School District

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