Essential Responsibilities:Serves as main point of contact for assigned PEO/HRO clients, including identification of services available that may be beneficial to the client, facilitating new service implementation as assigned, sending support tickets for client system issues, and ensuring overall client satisfaction in collaboration with Client Success Manager. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance, e.g., FLSA, state-specific wage and hour law, state disability programs, etc.