Provides daily oversight of one assigned lending support unit, which may include loan processing (consumer, commercial, mortgage), loan documentation, mortgage closing and shipping, loan servicing administration (payment processing, maintenance, escrow, reporting, system updates, payoff quotes, inquiries, account-level resolution), or loan servicing support (loan document custodian, maintains collateral on active loans, lien releases, manages the bank's system for loan files, and supports and onboards transferred loans). EDUCATION and/or EXPERIENCE: Minimum: Bachelor's degree in Business, Finance, or related field and 3 years of loan/lending support experience across relevant functions; or 5 years of loan/lending support experience across relevant functions; or equivalent combination of education, training, and experience.