Oversee ongoing maintenance for key ValuePlus Enablers tools—including Salesforce (primary focus), SalesLoft, Crystal, and BombBomb—ensuring accurate access, strong data integrity, timely issue resolution, and reliable reporting and dashboards, as well as lead their effectiveness by delivering training, coaching, and ongoing support to cross‑functional teams. This role partners closely with commercial functions—including Sales, Marketing, Pricing, Customer Service, Commercial Finance and R&D —to understand business needs and lead system improvements for key platforms such as Salesforce (SFDC) and related commercial reporting.