Hands-on experience building, deploying, and maintaining AI agents on enterprise platforms such as Gemini Enterprise and Claude, using no-code/low-code and "vibe coding" approaches (e.g., Claude Cowork, Claude Chat).this should focus on customer support, professional services, and communities. Serve as the primary business systems analyst and subject matter expert for Salesforce CRM, Zuora CPQ, Salesforce Service Cloud, Marketo, Planhat, and Salesforce Communities thoroughly understanding and effectively translating business requirements into actionable IT strategies and solutions.