Desktop Support IconmaDesktop SupportBoston, MA$19.51–$22.51 / hourInvestment Applications & Market Data Support Provide basic L1 support for investment management applications like: Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms). Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
IT Specialist The Nash CasinoIT SpecialistNashua, New HampshireThis role is the primary point of contact for day-to-day helpdesk tickets and is expected to deliver responsive, professional service in a fast-paced, high-pressure gaming environment. The IT Specialist provides frontline technical support to end users and guests, ensuring the reliability of desktop, mobile, and business systems across the property.
Contract: IT Helpdesk Engineer Level 2 PharmaEssentia U.S.A.Contract: IT Helpdesk Engineer Level 2Burlington, MA$40–$50 / hourFounded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taiwan Stock Exchange (TWSE: 6446) and are expanding our global presence with operations in the U.S., Japan, Singapore, South Korea, and China, along with a world-class biologics production facility in Taichung. Position Overview: The IT Helpdesk Engineer Level 2 is responsible for providing advanced technical support to end users, resolving escalated IT issues, maintaining IT systems, and supporting infrastructure operations.
Manager, IT Asset Management Point32HealthManager, IT Asset ManagementCanton, MassachusettsPreferred: 8–10 years of progressive experience leading IT Asset Management, Software Asset Management, or Hardware Asset Management functions in complex enterprise environments; experience maturing ITAM governance, controls, reporting, and operating practices; experience supporting software audits, major contract renewals, vendor negotiations, license optimization, and technology cost reduction initiatives; experience with ServiceNow SAM/HAM, Microsoft Endpoint Configuration Manager, Intune, Snow Software, or similar enterprise asset management platforms; and experience in healthcare, insurance, financial services, or other highly regulated industries. Preferred: Advanced degree; Certified Software Asset Manager (CSAM), Certified IT Asset Manager (CITAM), Certified Hardware Asset Management Professional (CHAMP), Information Technology Infrastructure Library (ITIL), Certified Software Asset Management Professional (CSAMP), Agile, Lean, Six Sigma, or related asset management, governance, or process improvement certification.
Senior IT Manager (Boston) LendbuzzSenior IT Manager (Boston)Boston, MAThe ideal candidate will be responsible for developing and implementing IT strategies, managing a team of IT professionals, and ensuring the successful execution of IT initiatives that support our business growth and innovation. IT Operations & Service Management Run ITIL-aligned ITSM (incident, request, problem, change); maintain clear SLAs/OLAs and reporting.
On-Call Field Technicians /Desktop Support - Boston, MA Royal Communications Consultants IncOn-Call Field Technicians /Desktop Support - Boston, MABoston, MAPart timeRoyal Communication Consultants, based in New York City, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Boston area. This work will be conducted mainly during normal business hours, but may also include nights and weekends.
IT Infrastructure Manager VTal Technology Solutions LLCIT Infrastructure ManagerNewton, MAThe IT Infrastructure Manager is responsible for managing and maintaining the organization's enterprise IT infrastructure, including Windows environments, Microsoft 365, Intune, networking, cloud platforms, cybersecurity, and enterprise systems. Project & Vendor Management Plan, manage, and execute infrastructure projects including cloud migrations, Microsoft 365 implementations, Intune deployments, system upgrades, and network modernization initiatives.
DOT Technical Systems Analyst 001 (ITS87 IT Staff Aug Cat1) Epitec StaffingDOT Technical Systems Analyst 001 (ITS87 IT Staff Aug Cat1)Boston, MA$38–$40 / hourThis role is responsible for resolving escalated incidents and requests, troubleshooting application and technical issues, supporting end users, monitoring application performance, and driving process improvements. The ideal candidate will have strong technical troubleshooting skills, experience with SFTP/file transfer technologies, and a customer-focused approach to support.
IT/OT Engineer StellixIT/OT EngineerFoxborough, MA$85,000–$120,000 / yearResponsibilities of this role may range to include scheduled maintenance activities or managed services for customers’ DCS system administration; cyber security solutions; automation performance and reliability services; customer help desk and emergency services, digital plant troubleshooting and integration; system installation and commissioning; DCS system upgrades; operational solutions for alarm management, loop performance, process simulation; lifecycle consulting and business continuity services. We are currently looking for a IT/OT Engineer III position within our IT/OT managed services team to provide post-project services (such as DCS Platform, OT infrastructure, virtualization, networking, cybersecurity and other IT/OT services) and platform lifecycle projects for our installed customer base.
Help Desk Support III First Technology Federal Credit UnionHelp Desk Support IIIMarlborough, MA$28.40–$34.15 / hourFull timeLead or support small-to-medium desktop support projects, including branch technology work, device deployments, hardware refresh/remediations, software rollouts, office moves, and site technology upgrades. Provide advanced desktop, branch, and corporate location support for complex endpoint, hardware, software, peripheral, printing, mobile device, workplace technology, and general technical support issues.
BOSTON, MA - DESKTOP SUPPORT HeunetsBOSTON, MA - DESKTOP SUPPORTBoston, Massachusettsf) Provide technical support for Audio-Visual systems, including Microsoft Teams Rooms (MTR) setups, ensuring meeting rooms and conferencing facilities are fully operational and delivering high quality experience. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with.
Desktop Support Technician F2OnsiteDesktop Support TechnicianMarlborough, MAPerforms basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Desktop Support Technician is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Desktop Support ICONMA, LLCDesktop SupportBoston, MA$19.51–$22.51 / hourInvestment Applications & Market Data Support Provide basic L1 support for investment management applications like: Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms). Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
Help Desk / Field Support Technician E LogicHelp Desk / Field Support TechnicianWoonsocket, RIThe Help Desk / Field Support Technician will serve as a primary support point, ensuring high availability, patch compliance, and configuration stability for endpoints across IT Department from Woonsocket Housing Authority ("WHA") locations. This role requires participate in $24\times7\times365$ emergency threat responses and critical incident resolution pipelines and the primary location will be at 679 Social Street, Woonsocket, RI 02895.
NewIT Specialist Piaggio Fast ForwardIT SpecialistBoston, MA$100,000–$120,000 / yearAs the company's go-to technology expert, you will be responsible for supporting employees across Windows, macOS, and Linux environments, managing core business systems and identity platforms, maintaining network and cloud infrastructure, and driving security best practices across the organization. This role combines end-user support, systems administration, cloud infrastructure management, Cybersecurity, and network operations, making it ideal for a well-rounded IT professional who enjoys wearing multiple hats.
IT Technician Everglade WorksIT TechnicianBoston, MassachusettsRemoteWe are Everglade Works an innovative IT solutions company known for solving complex technical challenges and keeping systems flowing like a dream. We don't just hire techs we bring on technicians who think like engineers and support like pros .
Desktop Support Technician InterSources Inc.Desktop Support TechnicianWoburn, MAThis function includes support to incident break/fix, service request fulfillment, deployments, upgrades, hardware lifecycle management, and collaborative work with other tier II and III IT and shared services teams throughout the organization as the boots on the ground resource. • Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence.
DESKTOP SUPPORT TECHNICIAN Ci Design, Inc.DESKTOP SUPPORT TECHNICIANBoston, Massachusetts$55,000 / yearThis position will provide technical support to users by troubleshooting and resolving issues for software and hardware while contributing to the overall success of Ci Design. We are seeking a motivated Desktop Support Technician to work full-time in-house, supporting the IT Manager and the needs of our six office locations.
NewL2 Tech Support - Site Migrations || Desktop Management Specialist Infrastructure Services Macpower Digital Assets Edge Private LimitedL2 Tech Support - Site Migrations || Desktop Management Specialist Infrastructure ServicesLynn, MA$49 / hourThe ideal candidate will bring over 7 years of expertise in desktop management, IT support, and service delivery, demonstrating technical acumen and exceptional problem-solving abilities in a dynamic, fast-paced environment. Additional Information: This position requires associates to work from the assigned office location five days a week, ensuring immediate response and support for end-user technical needs.
Associate Manager, Systems Engineer, IT Agios PharmaceuticalsAssociate Manager, Systems Engineer, ITCambridge, MA$94,025–$141,038 / yearDeliver excellent, customer-focused end-user support: work the service request and incident queue alongside the EUX team, resolve issues across the collaboration platform and general end-user computing, and grow into an escalation point for complex SharePoint, Teams, and Exchange Online issues as you develop expertise. This is a hands-on, customer-facing growth role at the intersection of platform administration and everyday end-user support - a strong opportunity for someone with solid IT support experience who is ready to develop deep specialization in our Microsoft 365 collaboration and productivity platform (SharePoint Online, Microsoft Teams, OneDrive, and Exchange Online).