Job duties may also include the following: prepares, processes and maintains files, accounts and related applicable material; types a variety of material; receives and records money and makes deposits as required; prepares reports; reconciles statements; updates lists; enters data into computer and runs reports from such data; calculates and tabulates as necessary; receives and answers or refers complaints, requests and other telephone calls; meets and assists public with disposition of problems, questions, request or complaints; collates, binds and indexes computer generated reports; opens and processes mail in accordance with established procedures; performs related work as required. QUALIFICATIONS: Minimum High School Diploma or GED, including or supplemented by courses in office practices; minimum of two (2) years experience in a clerical or related field or at the Clerk II level along with training in the area of specialization or any equivalent combination of education and experience which provides the required knowledge, skills and abilities; excellent organization skills as well as customer service skills; excellent verbal and written communication skills; proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint) is required.