In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Oversees reporting, performance measurement, and data tracking activities, including monitoring key performance indicators (KPIs), vendor scorecards, call center metrics, productivity trends, and operational results.