Reporting & Analytics: Build and maintain the standing dashboard and reporting infrastructure for Sales, Marketing, Customer Success, and RevOps leadership (pipeline, churn, campaign, and account-health tracking) using Power BI and native Salesforce reporting, distinct from ad hoc report pulls handled at the tier-1 support level. Cross-System Integration: Manage and troubleshoot integrations across the connected GTM systems stack (HubSpot, Nooks, UserGems, Outreach, RingLead, NetSuite, Power BI, Zendesk, Jira, and Timely), owning the integration-user and connected-app architecture as tools transition off individually licensed seats.