Knowledge of management principles and practices; Knowledge of organizational development; Knowledge of consulting principles and practices; Knowledge of local government issues, operations and responsibilities; Knowledge of human resources issues, operations and responsibilities; Knowledge of information technology; Knowledge of financial, budget and internal control principles; Knowledge of methods of planning and evaluation; Ability to formulate the long-term view and direction (vision) for a business area, program or project in the organization; Ability to create strategies and plans for achieving that vision; Ability to analyze complex issues, processes and operations and develop solutions; Ability to manage the staff and operations of a business area, program or project; Ability to manage staff and operations using performance measurements; Ability to manage change; Ability to communicate effectively with individuals and groups in a diverse workforce and community; Ability to develop and maintain effective working relationships with subordinates, coworkers, senior managers, elected officials, members of boards, authorities and commissions, citizens, and representatives from other organizations; Ability to work as a team member or leader and develop teamwork in others; Highly developed skills in creative thinking; Highly developed skills in leadership; Highly developed skills in problem solving; Highly developed skills in oral and written communication; Highly developed skills in interpersonal relationships; Highly developed skills in collaboration; Highly developed skills in decision making. Serves as senior advisor to County Executive, Deputy County Executives, Director of Human Resources, and Deputy Directors of Human Resources on matters of policy, procedure and process; Supervises a team of senior level professionals performing advanced technical analysis and making decisions about County policies, procedures and processes; Serves as countywide lead responding to issues of critical importance including responsibility for managing and coordinating the responses of staff in agencies across the county; Coordinates and directs ongoing process improvement initiatives within the County; Makes presentations to the Board of Supervisors, citizen groups, and senior management and provides responses to inquires from citizens, press, and others.