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The Motto by Hilton Bentonville Downtown, located along Main Street will cater to a community known as the mountain bike capital of the world, quickly becoming a top destination for the thrill seeker as well as art enthusiast with the Crystal Bridges and Momentary Museums within walking distance. ABOUT US: At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values.

Motto by Hilton Bentonville is seeking a detailed, outgoing, customer service pro to fill our Night Auditor position with a part-time schedule. As a Night Auditor, you’ll be able to showcase your organizational skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package. The Motto by Hilton reimagines the hotel experience making it smarter, more considerate, and efficient. Designed by locals, loved by travelers, Motto is truly a unique brand where our coffee shop, restaurants, and bars are local hot spots. The Motto by Hilton Bentonville Downtown, located along Main Street will cater to a community known as the mountain bike capital of the world, quickly becoming a top destination for the thrill seeker as well as art enthusiast with the Crystal Bridges and Momentary Museums within walking distance. [<a class="fui-Link ___1rxvrpe f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.hilton.com/en/brands/motto-by-hilton/?WT.mc_id=zlada0ww1ua2psh3bng4advcrb5dkt6multibr7_244929573_1004635&gclid=81927db7423e1522050f1964d5b4579b&gclsrc=3p.ds&utm_source=bing&utm_medium=cpc&utm_campaign=Search%7CUA%7CUS%7CNational%7CExact%7CCPC%7CEN%7CAPI%7CEDGE&utm_term=motto%20by%20hilton&utm_content=US%7CALL%7CALL%7CGEN%7COK" rel="nofollow noopener noreferrer" target="_blank" title="https://www.hilton.com/en/brands/motto-by-hilton/?wt.mc_id=zlada0ww1ua2psh3bng4advcrb5dkt6multibr7_244929573_1004635&gclid=81927db7423e1522050f1964d5b4579b&gclsrc=3p.ds&utm_source=bing&utm_medium=cpc&utm_campaign=search%7cua%7cus%7cnational%7cexact%7ccpc%7cen%7capi%7cedge&utm_term=motto%20by%20hilton&utm_content=us%7call%7call%7cgen%7cok">Motto by Hilton</a>] [<a class="fui-Link ___1rxvrpe f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1hu3pq6 f11qmguv f19f4twv f1tyq0we f1g0x7ka fhxju0i f1qch9an f1cnd47f fqv5qza f1vmzxwi f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://www.visitbentonville.com/" rel="nofollow noopener noreferrer" target="_blank" title="https://www.visitbentonville.com/">Visit Bentonville</a>]ABOUT US: At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. <ul><li>PASSIONATE – Passionate with the spirit to serve.  </li><li>EXCELLENCE – Committed to excellence that inspires results.  </li><li>ADAPTABLE – Adjust, adapt, and overcome.  </li><li>COMMUNITY – Creators of a collaborative community invested in growth.  </li><li>HUMBLE – Humble, trustworthy, and transparent. </li></ul>They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. WHAT YOU'LL DO:<ul><li>Provide outstanding service while checking guests in and out. </li><li>Be a guest advocate by responding to requests and concerns with a sense of urgency and empathy. </li><li>Process payments for guests and make necessary changes/updates to their accounts. </li><li>Enter and update reservation information in the system. </li><li>Collaborate with other departments to communicate information about room availability and status. </li><li>Maintain the front desk ensuring the area is clean, welcoming, and organized. </li><li>Close and balance room accounts. </li><li>Run, print, and distribute various reports. </li><li>Make adjustments to accounts as needed.  </li></ul>EDUCATION AND EXPERIENCE: <ul><li>Preferred 1 year of customer service experience.  </li><li>Exceptional verbal and written communication skills.  </li><li>Ability to cultivate a productive team that embodies PEACH. </li><li>Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing. </li></ul>PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  <ul><li>Must be able to stand for prolonged periods of time. </li><li>Must be able to lift up to 15 pounds. </li><li>Must be able to navigate various departments of the organization’s physical premises. </li></ul>WHY Motto by Hilton Bentonville:<ul><li>Competitive Wages: We believe in recognizing and rewarding our team members for their hard work.  </li><li>Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!  </li><li>Top Notch Training and Growth Opportunities: We’ll make sure you have what you need to excel in your career!  </li><li>Nationwide hotel employee rates at select properties. </li><li>Medical, Dental, and Vision coverage for Full-Time Employees. </li><li>Paid vacation time.  </li><li>401k Retirement Plan for Full-Time Employees. </li></ul>AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ADDITIONAL INFORMATION: This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

MOTTO BY HILTON BENTONVILLE

Part-Time Night Auditor

Auditing

Boring

Communication Skills

Customer Support/Service

Fast Food

Hotel Management

Information Technology & Information Systems

Organizational Skills

Physical Demands

Presentation/Verbal Skills

Restaurant

Staff Training

Team Player

Training/Teaching

Writing Skills

HiringThing

OTHER

These tasks include: Verify all account postings and guest billing for the day, make adjustments as needed in order to balance daily transactions, run the actual night audit process on the property management system and prepare night audit packet, balance and transmit credit cards, print and organize reports. · Manage the front desk during the overnight hours, and recognize and greet the guests upon entry into the lobby, check guests in and out, respond to guest requests and answer the telephone.

HOUR

The Courtyard by Marriott has an openings for part-time or full-time Night Auditor position open. The night audit shift runs from 11 p.m. until 7 a.m. The shift purpose is to close out account and billing for one business day to start the next business day and serve as a guest services agent during the overnight hours. ESSENTIAL DUTIES AND RESPONSIBILITIES· Perform tasks specific to the Night audit. These tasks must be done with little to no supervision. These tasks include: Verify all account postings and guest billing for the day, make adjustments as needed in order to balance daily transactions, run the actual night audit process on the property management system and prepare night audit packet, balance and transmit credit cards, print and organize reports.· Manage the front desk during the overnight hours, and recognize and greet the guests upon entry into the lobby, check guests in and out, respond to guest requests and answer the telephone. - The successful candidate should be proficient in math and have the ability to calculate charges and credits, be detailed oriented and accuracy is a must. - High school diploma or equivalent; prior guest service or night audit experience in the hospitality industry is preferred, but willing to train the right person.Essential Duties and Responsibilities<ul><li>Warmly greet and register guests, manage reservations, and evening arrivals. </li><li>Be knowledgeable about the area. </li><li>Complete all shift-related duties and securely deposit any cash collected.</li><li>Generate and close all daily and revenue reports for Courtyard Marriott operations.</li><li>Address guest concerns and escalate to the Office Manager when needed.</li><li>Maintain consistent, regular, and reliable attendance.</li><li>Fulfill other tasks as assigned to support overall team success.</li></ul>Minimum Qualifications:<ul><li>Customer service experience is essential. Hotel front desk experience is a plus but not required.</li><li>Excellent communication and interpersonal skills with a positive and friendly attitude.</li><li>Strong problem-solving skills and ability to multitask.</li><li>Proficiency in computer skills.</li><li>Ability to work weekends and holidays.</li></ul>Compensation & Benefits:<ul><li>Holiday Pay</li><li>401 K</li><li>Insurance: Medical, Dental, Vision</li><li>Hourly starting at $15.00 - $16.50 (based on experience) </li></ul>Located at 600 E Van Asche Drive off Mall Avenue in Fayetteville Uptown. If you are hardworking, reliable, and looking for a great team to join, you are encouraged to apply. Phone: 479-571-4900

CUSA, LLC

Front Deskk/Night Auditor Position - Courtyard Marriott Fayetteville, AR

Accounts Receivable

Billing

Computer Skills

Credit Cards

Detail Oriented

High School Diploma

Hospitality and Tourism

Insurance

Interpersonal Skills

Mathematics

Multitasking

Office Management

Problem Solving Skills

Property Management

Revenue/Sales Reporting

Telephone Skills

Talent Acquisition

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Part-Time Night Auditor MOTTO BY HILTON BENTONVILLE

Front Deskk/Night Auditor Position - Courtyard Marriott Fayetteville, AR CUSA, LLC

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