Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeCARemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center Coordinator Alliance Health ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Dental Call Center Representative University of Southern CaliforniaDental Call Center RepresentativeLos Angeles, CA$18.50–$20 / hourWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$153491.htmld .
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHALos Angeles, CA$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
Practice Coordinator 3 UCSF Medical CenterPractice Coordinator 3CAUses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Explains first appointment procedures in layman's terminology to patient including required records, pathology slides and radiology films to bring or send prior to the first visit; prepares and mails New Patient Packet or sends through MyChart; provides other information requested by patient.
Call Center Coordinator Millennium Healthcare ServicesCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
Call Center Coordinator TARLANI HealthcareCall Center CoordinatorMontrose, CaliforniaThe Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly. • Effectively use critical thinking skills to solve problems for callers (patients, hospital staff, PCP office staff.
BEHAVIORAL HEALTH CALL CENTER REPRESENTATIVE Chinatown Service CenterBEHAVIORAL HEALTH CALL CENTER REPRESENTATIVELos Angeles, CASupports and cooperates with specific procedures and programs for: Safety includes universal precautions and safe work practices, established fire/safety/disaster plans, risk management, security, reporting and correcting unsafe working conditions, equipment repair, and maintenance needs. Provide excellent internal and external customer service, exceptional communication, and critical thinking, Perform administrative tasks such as creating, managing, and scheduling appointments, including checking insurance eligibility.
Call Center/Outreach Center Coordinator PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLCCall Center/Outreach Center CoordinatorBurbank, CAPart timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Prescription Refill Representative - RX Call Center Providence St. Joseph HealthPrescription Refill Representative - RX Call CenterMission Hills, CATogether, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. This position plays a key role in maintaining a high level of patient satisfaction by providing patients with exceptional customer service and serving as the liaison between patients, physicians and pharmacies.
Contact Center Agent Independent Living Systems LLCContact Center AgentLos Angeles, CAThe Contact Center Agent's primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. Handle a high-volume of inbound and/or outbound calls, providing accurate information on healthcare services, scheduling, and member and provider inquiries in a professional, courteous, compassionate and empathetic manner.
Call Center Representative, Ops Admin (Los Angeles) PCB BancorpCall Center Representative, Ops Admin (Los Angeles)Los Angeles, CA$20–$22 / hourSupport the administrative process for opening new deposit accounts online. Responsibilities: Provide professional customer service through inbound and outbound calls.
Call Center Representative Red Lilly Plumbing IncCall Center RepresentativeLos Angeles, CAFull timeIn this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.
Enrollment Representative InnovAge Holding CorpEnrollment RepresentativeCA$59,800–$74,800 / year2+ years of proven successful healthcare focused sales, intakes or admissions in both B2B (hospitals, healthcare providers, senior living communities, etc.) referrals sources and B2C (individual patient) settings, Medicare Advantage plans, Managed Care Medicaid plans, Veterans Administration health benefits; or equivalent combination of education and experience. Meeting the needs of professional medical care providers and community-based referral sources to efficiently convert leads to enrollments will position the Enrollment Representative as an integral part of the sales cycle.
Patient Access Liaison III – Access Center – Full Time 8 Hour Days (Non-Exempt) (Union) University of Southern CaliforniaPatient Access Liaison III – Access Center – Full Time 8 Hour Days (Non-Exempt) (Union)Los Angeles, CA$21–$35.36 / hourPerforms scheduling functions, across multiple clinical sites and clinical divisions as needed, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Patient Access Liaison II - Access Center - Full Time 8 Hour Days (Non-Exempt) (Union) University of Southern CaliforniaPatient Access Liaison II - Access Center - Full Time 8 Hour Days (Non-Exempt) (Union)Los Angeles, CA$21.84–$34.48 / hourWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system.
Patient Access Liaison II – Access Center - Full Time 8 Hour Days (Non-Exempt) (Union) University of Southern CaliforniaPatient Access Liaison II – Access Center - Full Time 8 Hour Days (Non-Exempt) (Union)Los Angeles, CaliforniaWhen extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system.
NewCall Center Representative ZolidcoCall Center RepresentativeLos Angeles, CaliforniaThis role is ideal for individuals with strong communication skills who enjoy helping people, identifying customer needs, and developing valuable customer service and professional experience. We are seeking a friendly and motivated Call Center Representative to assist customers, answer questions, and provide professional support by phone.
Call Center Agent ParexelCall Center AgentGlendale, California$20–$23 / hourHandling incoming and outgoing calls to potential volunteers and closely track daily activity utilizing the Cisco Enterprise Contact Center (automated call distribution system). In addition to base salary, some roles may be eligible for participation in Parexel’s annual performance-based bonus plan, annual salary review and additional total rewards incentives.
Front Office I - Bilingual in Spanish ASIAN PACIFIC HEALTH CARE VENTURE INCFront Office I - Bilingual in SpanishLos Angeles, CAThis position will be a part of a multi-disciplinary care team that facilitates and provides culturally and linguistically sensitive services by assisting with patient flow activities to reduce patient wait time and to provide higher overall patient's satisfaction. Work with Medical Record Unit at LFHC, assures completion of release of medical records requests, including verifying identification of the patient/requester before handing the PHI to the patient/requester.