Key Responsibilities: Guides assigned staff toward accomplishment of LifeLink's mission and goals; including selection, training and development, scheduling and job assignment, coaching and counseling, appraisal and recognition, and recommending promotional and disciplinary status: Directs work planning: approves call schedules, vacation requests, expense reports, etc., to ensure adequate staff and adherence to policies, as directed by Manager of Recovery Services. What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.