NewOperations Analyst - Bank Operations WesBanco IncOperations Analyst - Bank OperationsColumbus, OHPossess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner. Learns all aspects of the operations department - branch operations, deposit support, lending operations, payment operations and operations shared services to be a well-rounded operations employee.
AVP & Operations Fraud Manager - Operations Shared Services WesBanco IncAVP & Operations Fraud Manager - Operations Shared ServicesOHPossess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Manages a team of employees performing fraudulent check affidavit processing and check fraud review for multiple channels including In Clearing, Branch Capture, ATM, Mobile, and Remote Capture deposits.
Branch Operations Officer Northwest BankBranch Operations OfficerColumbus, OhioKnowledge of all branch processes and policies, including but not limited to teller processing, teller balancing, office balancing, new account procedures, branch capture, general knowledge of all Northwest products and services, delivery channels, operations manual policies, and account processing manual policies. • Lead on the job training of new team members and Northwest employees, this could include classroom, or side by side education sessions including partnership with District Management to ensure employees with performance gaps are receiving the necessary support.
Banking Center Manager - Reynoldsburg WesBanco IncBanking Center Manager - ReynoldsburgReynoldsburg, OHDirects the overall sales and service initiatives of the location, assumes a proactive role in customer interaction and service to include meeting with customers, discussing their specific banking needs in person both at the branch, and at the customer''s location. Promotes the sales culture within the banking center and ensure that the staff receives proper management, coaching and training to demonstrate abilities to sell and cross-sell products in order to reach individual and team sales goals.
Assistant, Loans & Credit Operations (Vehicle Finance) Dah Sing Bank LtdAssistant, Loans & Credit Operations (Vehicle Finance)Dublin, OHSupport Dah Sing Bank's Vehicle Finance operations by managing customer servicing and loan processing. This role requires sound communication skills and a focus on delivering efficient, customer-centric solutions.
Operations Fraud Officer - Operations Shared Services WesBanco IncOperations Fraud Officer - Operations Shared ServicesOHPossess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Serves as first line fraud review of In Clearing check items using Direct Link Risk Review to mitigate fraud on incoming check files, working with branch personnel and Fraud team when escalation is required.
Bank Branch Manager /Financial Center Manager Smartfinancial IncBank Branch Manager /Financial Center ManagerColumbus, OHAs a Bank Branch Manager (Financial Center Manager), you will serve as both a leader and a producer, driving branch performance while coaching a team to deliver exceptional client experiences. You'll lead a high-performing team, oversee daily operations, and play a key role in growing the business through strong client relationships and community engagement.
Business Analysis Lead, Consumer Bank Marketing Senior Associate JPMorgan Chase & CoBusiness Analysis Lead, Consumer Bank Marketing Senior AssociateOHThe Consumer Bank Marketing Business Management team directly supports the Chief Marketing Officer (CMO) for the Consumer Bank, partnering closely with the Marketing Leadership Team to drive the planning and execution of key marketing priorities and the Consumer Bank's overarching strategy. As a Senior Associate in the Consumer Bank Marketing Business Management team, you will play a critical role in supporting the Business Management Director and CMO in both day-to-day business operations and strategic initiatives.
NewSenior Payment Operations Specialist Western Alliance BancorpSenior Payment Operations SpecialistColumbus, OH$26.40–$32.61 / hourWhat you'll do: As a Senior Payment Operations Specialist you''ll support the enterprise payment processing by executing and monitoring higher-risk and higher complexity payment activities transactions across multiple payment rails to ensure accuracy, timeliness, and adherence to bank controls and policies. The role partners closely with internal teams such as branches, Treasury Management, Client Support, Risk, Compliance, and Operations leadership to research escalated issues, provide subject‑matter support, and ensure appropriate resolution of payment‑related inquiries.
Treasury Operations Analyst First American Financial CorpTreasury Operations AnalystColumbus, OHFirst American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. This position offers the opportunity to support critical Treasury Operations, contribute to process improvement initiatives, participate in technology and automation projects, support development efforts, help build the future of a growing Treasury organization, and develop skills that support future leadership opportunities.
Branch Operations Officer Northwest Savings BankBranch Operations OfficerColumbus, OHKnowledge of all branch processes and policies, including but not limited to teller processing, teller balancing, office balancing, new account procedures, branch capture, general knowledge of all Northwest products and services, delivery channels, operations manual policies, and account processing manual policies. Lead on the job training of new team members and Northwest employees, this could include classroom, or side by side education sessions including partnership with District Management to ensure employees with performance gaps are receiving the necessary support.
Retail - Operations Leader Bargain Hunt SuperstoresRetail - Operations LeaderColumbus, OHThe Operations Leader OL is a member of the Store Leadership Team who works collaboratively with the Store Leader to drive overall store performance leads and directs the freight flow process supervises backroom operations ensures all markdowns are completed per company policy and serves as Leader on Duty LOD as needed. This includes store computer copierscanner software used by the company physical security equipment including CCTV cash registerscanner Monarch price and Swiftach guns box cutter pallet jack and rolling merchandise carts.
NewIT Operations Analyst Western Alliance BancorpIT Operations AnalystColumbus, OHWhat you'll do: As a Staff IT Analyst II, you will lead activities to review current processes and metrics that support operational effectiveness, identify constraints or opportunities that inhibit or accelerate the business and/or technology strategy, and develop solution approaches to improve business outcomes. Develop a list of critical documentation and artifacts to meet project objectives and complete development of high quality deliverables, while effectively communicating any relevant learnings, findings, or impacts, with the subject matter experts.
Senior Manager, Operations Risk Management Mission LaneSenior Manager, Operations Risk ManagementColumbus, OH$115,000–$138,000 / yearIn your first year, the defining work is establishing what first line risk owns at Mission Lane, where that accountability ends and the second line's begins, and making sure the right people across the business understand and trust that framework. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.
Store Operations Manager CubeSmartStore Operations ManagerColumbus, OHWorking both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Keeping a clean and safe storage facility to ensure conditions meet company guidelines (i.e., clean restrooms, neat landscaping and parking areas, storage doors that are clean and tidy, and neat decluttered office space.).
Operations Manager Great Expressions Dental CentersOperations ManagerDublin, OHOur recently appointed leadership team brings over a century of collective dental expertise and is backed by dynamic investment support to pave the way for groundbreaking changes. Financial Acumen: With a comprehensive understanding of financial concepts, including profit and loss (P&L), you bring a strategic perspective to financial management, contributing to overall organizational success.
NewOperations Leader - Specialty Finance Nationwide Mutual Insurance CoOperations Leader - Specialty FinanceColumbus, OH$138,000–$243,000 / yearServe as a primary liaison with internal and external partners, including technology, Treasury, Investments, Controllership, policy data providers, technology partners, external managers, custodians, market data vendors, and other third-party providers. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment.
Branch Operations Lead - Columbus Central East Market - Bexley, OH JPMorgan Chase Bank, N.A.Branch Operations Lead - Columbus Central East Market - Bexley, OHBexley, OHFull timeChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
Technology Engineer - SRC (Run the Bank/SRE) The PNC Financial Services Group IncTechnology Engineer - SRC (Run the Bank/SRE)Columbus, OH$55,000–$152,375 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Operations Manager, Loan Processing Upstart Holdings IncOperations Manager, Loan ProcessingColumbus, OH$79,000–$109,200 / yearThe Operations Manager will be responsible for overseeing the day-to-day operations of the Personal Loan department, managing team production and outcomes, and providing leadership and guidance to a team of associates and Associate Operations Managers. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you'll have the support to work in the way that works best for you.
Store Operations Associate CubesmartStore Operations AssociateLewis Center, OhioWorking both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments. Keeping a clean and safe storage facility to ensure conditions meet company guidelines (i.e., clean restrooms, neat landscaping and parking areas, storage doors that are clean and tidy, and neat decluttered office space.).
Operations Senior Manager, AI Mission LaneOperations Senior Manager, AIColumbus, OH$136,000–$162,000 / yearYou'll have the scope and autonomy to develop and deliver an AI Operations strategy from the ground up: identifying problems where meaningful AI solutions exist, sizing the problems within the Mission Lane context, evaluating vendors, making the business cases, sequencing the work. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit.
SBA Operations Manager The Park National BankSBA Operations ManagerColumbus, OHThis position must be able to remain in a stationary position 55% of the time, constantly operate a computer approximately 50% of the time, and be able to be in constant communication with customers, prospects, and coworkers to discuss and observe account information in order to exchange accurate information. Oversee the end-to-end SBA loan lifecycle, including documentation, closing, servicing, liquidation, and reporting, ensuring loans are compliant, properly documented, and maintain a valid guaranty.
Foreign Exchange Operations Manager Huntington Bancshares IncForeign Exchange Operations ManagerColumbus, OHThe Foreign Exchange Operations Manager is responsible for the management of a subset of Foreign Exchange functions, with primary responsibility for leadership and oversight of the Escalations Pod, including escalations, multi-currency loans, and investigations workflows within FX Operations. Identifies trends and root causes across Escalations, Multi-Currency Loans, and Investigations activities and drives process improvements and control enhancements to reduce recurring issues.
Quality Control Officer - Operations Shared Services WesBanco IncQuality Control Officer - Operations Shared ServicesOHSUMMARY: Quality Control in operations ensures a safe, well‑controlled environment by independently reviewing controls, verifying transaction accuracy, and reducing risks such as fraud and regulatory violations. They analyze data for anomalies, maintain documentation, and collaborate with leaders to enhance automation, scalability, and efficiency in a fast‑paced, highly regulated setting.
NewCommercial Specialized Servicing Senior Specialist - Commercial Loan Operations WesBanco IncCommercial Specialized Servicing Senior Specialist - Commercial Loan OperationsColumbus, OHAssists with bank data conversions including gathering information from converting bank to assist with design of conversion matrices; gathering information from converting bank to assist in designing or modifying procedures; reviewing test and live conversion data for accuracy; ensuring that the necessary post conversion activities are carried out timely and accurately. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.
Loan Quality Manager - Operations Shared Services WesBanco IncLoan Quality Manager - Operations Shared ServicesOHPossess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Staff Operations Auditor II First Commonwealth Financial CorpStaff Operations Auditor IIOHInforms Audit Supervisor(s) of audit progress and/or difficulties and provides updates of potential changes or enhancements to work programs based upon circumstances encountered during the course of audit. Conducts audit work utilizing detailed audit programs/procedures and communicates pertinent findings related to audits performed for all elements of the corporation.
Securities Operations Specialist I or II State Teachers Retirement System of OhioSecurities Operations Specialist I or IIColumbus, OhioEstablished in 1920 and serving Ohio’s educators, STRS Ohio is one of the nation’s largest retirement systems, serving nearly 550,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.3 billion as of June 30, 2025, in assets and paying more than $7 billion in benefits annually. Process daily investment transactions related to purchases and sells of bonds, stocks, alternative investments and real estate.as well as transactions for dividends, interest, principal and corporate action events into the investment management system.
Control Manager - Consumer & Community Bank - Finance - Transformation, AI & Technology Risk- Executive Director JPMorgan Chase & CoControl Manager - Consumer & Community Bank - Finance - Transformation, AI & Technology Risk- Executive DirectorColumbus, OHAs an Executive Director Control Manager within Consumer & Community Banking (CCB) Finance, you will play a pivotal role, leveraging your expertise in technology controls, in building and evolving a comprehensive technology risk and control framework that supports the CCB Product and Transformation team, CCB Finance change management processes and AI governance. Provide leadership for the end-to-end execution of CORE / operational risk evaluation activities, including control breaks, root cause analysis, escalation, remediation tracking, issue management, and outcomes that reduce financial loss, regulatory exposure, and reputational risk.
NewCommercial Specialized Servicing Specialist - Commercial Loan Operations WesBanco IncCommercial Specialized Servicing Specialist - Commercial Loan OperationsColumbus, OHSUMMARY: Responsible for all activities related to maintaining, processing and providing distinctive customer service to the Mortgage Warehouse Lending and Dealer Floor Plan account customers, as well as other specialty lending transactions, verifying accuracy of data and performing any transactions and maintenance required to maintain the integrity of the data records. Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner.
Product Portfolio Operations Manager, Vice President JPMorgan Chase Bank, N.A.Product Portfolio Operations Manager, Vice PresidentColumbus, OHFull timeExcellent presentation and communication skills in formal and informal settings; Microsoft PowerPoint and executive presentation building skills; advanced Confluence Page design and administration skills . Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Debit Card Inventory Management & Operations, Vice President JPMorgan Chase Bank, N.A.Debit Card Inventory Management & Operations, Vice PresidentWesterville, OHFull timeYou'll apply rigorous organization, critical thinking, and attention to detail while driving continuous improvement, collaborating with Product, Technology, Card Production, Finance, and Marketing through defined cadences and RACI ownership to meet quality, speed, resiliency, and cost objectives. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Branch Operations Lead - Gahanna North - Gahanna, OH JPMorgan Chase & CoBranch Operations Lead - Gahanna North - Gahanna, OHGahanna, OHChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
NewBranch Operations Lead - Columbus West Market - Dublin, OH JPMorgan Chase & CoBranch Operations Lead - Columbus West Market - Dublin, OHDublin, OHChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
2027 Operations Analyst Program - Summer Analyst (AZ, DE, FL, OH, TX) JPMorgan Chase & Co2027 Operations Analyst Program - Summer Analyst (AZ, DE, FL, OH, TX)Columbus, OHAfter training, you will join the Operations function within one of our lines of business (Asset & Wealth Management, Commercial & Investment Bank, Consumer & Community Bank or Corporate Functions) to be fully ingrained within your team's day-to-day activities and make a clear impact for the organization and our clients. Support data analytics and reporting for your team and the lines of business you support, alongside other projects such as recertifications of heightened risk sector clients and creating processes that will minimize breaches in data input from the various lines of business.
Card Network Operations Specialist Sutton BankCard Network Operations SpecialistColumbus, OHResponsible for the coordination and implementation of new card programs and setups as they relate to card networks across various stakeholders including external (card networks and Processors) and internal (accounting and implementation). Serves as subject matter expert (SME) for the day-to-day direction of updates to internal teams; Account Managers, Implementation, Compliance and Legal, regarding BIN implementation and maintenance.
Product Manager - Machine Learning Intelligence Operations JPMorgan Chase & CoProduct Manager - Machine Learning Intelligence OperationsColumbus, OHJPMorgan Chase Consumer and Community Bank (CCB) is seeking a talented and highly motivated leader to join the Machine Learning & Intelligent Operations (MLIO) team as Vice President, Product Manager. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Brokerage Operations Coordinator (OH, MN, MO, PA, CO, UT, AZ) Anywhere Real Estate IncBrokerage Operations Coordinator (OH, MN, MO, PA, CO, UT, AZ)OHHome to some of the most recognized brands in real estate Better Homes and Gardens Real Estate, Century 21, Coldwell Banker, Coldwell Banker Commercial, Corcoran, ERA, and Sotheby''s International Realty, we fulfill our purpose to empower everyone''s next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Coordinate end-to-end logistics for office relocations, closures, and updates, including managing timelines, coordinating with facilities and vendors, overseeing equipment and signage changes, supporting agent and staff workspace transitions, and resolving day-of issues to ensure minimal business disruption.
Operations Leader Petco Animal Supplies, Inc.Operations LeaderMount Vernon, OH$17–$26 / hourWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. As a Key Holder, you are a trusted member of the leadership team who helps ensure smooth daily operations, exceptional customer service, and a safe, secure environment for pets, partners, and customers.
Operations Officer UBS Group AGOperations OfficerColumbus, OHWe're looking for an Operations Officer to: • be an operational subject matter expert in the Market area • assist in managing operational support staff • educate all employees on operational policies and procedures • manage operations-related client issues • oversee operational tasks related to account opening and maintenance, funds received and disbursed, and margin/risk items • monitor client accounts and transactions • perform delegated supervisory functions, approvals and authorizations for the Market • ideally 5 years of experience with a leading financial institution • management experience in branch operations • high school diploma or equivalent (college degree a plus) • series 7, 66, and 9/10 or 8 - these are required for this role • motivated, self-directed and driven • talented at building partnerships and knowing when to delegate • skilled at creating a positive business culture (you have the human touch). Our financial advisors deliver a fully integrated set of products and services specifically designed to address the needs of ultra-high net worth and high-net worth individuals and families.
NewCompliance - Digital Asset Intelligence Operations Manager - Vice President JPMorgan Chase & CoCompliance - Digital Asset Intelligence Operations Manager - Vice PresidentColumbus, OHAdditionally, you will collaborate with partners across Risk, Operations, Technology, and Legal to design innovative detection approaches and deliver impactful intelligence with a special focus on blockchain-based products, platforms, and customer and entity types across global markets. As a Vice President in Global Financial Crimes Compliance - Digital Asset Intelligence Operations, you will lead a high-performing team responsible for detecting, investigating, and mitigating money laundering and terrorist financing (ML/TF) risks across both fiat and digital assets.
SBA Operations Manager Park National BankSBA Operations ManagerColumbus, OHPart timeThis position must be able to remain in a stationary position 55% of the time, constantly operate a computer approximately 50% of the time, and be able to be in constant communication with customers, prospects, and coworkers to discuss and observe account information in order to exchange accurate information. Oversee the end-to-end SBA loan lifecycle, including documentation, closing, servicing, liquidation, and reporting, ensuring loans are compliant, properly documented, and maintain a valid guaranty.
QA Operations Associate I- 2nd Shift American Regent IncQA Operations Associate I- 2nd ShiftNew Albany, OHPhysically able to wear cleanroom/protective gowning and equipment, including but not limited to gowning, goggles, face shields, respirators, and protective gloves. Please note: All legitimate communication will come directly from a verified ARI recruiter either by phone or via an americanregent.com email address.
Manager, Quality Operations Cass Information Systems, Inc.Manager, Quality OperationsColumbus, OHDevelops quality assurance plans by identifying critical control points and preventive measures, establishing critical limits, and defining, monitoring, corrective action, and verification procedures; oversees execution and compliance through defined quality control reviews. Defines and monitors quality key performance indicators (KPIs), including both quality assurance (process capability, prevention, training effectiveness) and quality control (error rates, audit findings, compliance) measures.
Sales Director - Financial Services, Banking Accenture PlcSales Director - Financial Services, BankingColumbus, OHAccenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
NewBusiness Banking Market Manager U.S. BankBusiness Banking Market ManagerOhioA successful Payment Solutions Market Manager will work to develop a pipeline of opportunities through various ways including self-sourced prospecting and partnering with Business Banking colleagues. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
NewBusiness Banking Market Manager U.S. BancorpBusiness Banking Market ManagerOH$103,950–$127,050 / yearA successful Payment Solutions Market Manager will work to develop a pipeline of opportunities through various ways including self-sourced prospecting and partnering with Business Banking colleagues. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Liquidity Product Manager Western Alliance BancorpLiquidity Product ManagerColumbus, OHCollaborate with senior leaders and cross-functional partners (Lending, Credit, Risk/Compliance, Technology, Operations, and third parties) to deliver scalable solutions, improve efficiency, mitigate risk, and enhance client experience, including supporting product adoption and large-scale conversion efforts. What you'll do: As a Liquidity Product Manager you''ll manage the complete lifecycle of the assigned suite of products and/or systems that are created to execute the Banks deposit strategy, with a focus on delivering profitable growth, strong product performance, and alignment to enterprise liquidity, risk, and revenue objectives.
Deposit Quality Manager WesBanco IncDeposit Quality ManagerColumbus, OHPossess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions-oriented manner. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.