Kforce Inc.NewAccounts Receivable Specialist Kforce Inc.Accounts Receivable SpecialistBillerica, MA$72,000–$75,000Kforce' client, a global leading manufacturer in the Billerica, MA area is seeking an Accounts Receivable Specialist to join their growing team that values work life balance, and opportunities for professional growth. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
EDA StaffingJunior Accountant EDA StaffingJunior AccountantBeverly, MA$65,000–$75,000 / yearFull timeAs a Junior Accountant, you’ll work closely with the Controller and gain experience across accounts payable, accounts receivable, journal entries, reconciliations, month-end close, inventory review, and audit support. You won’t be siloed into repetitive tasks—you’ll be involved in investigating discrepancies, supporting inventory cycle counts, helping maintain accurate financial records, and assisting with both month-end and year-end close processes.
JobotNewFund Accountant JobotFund AccountantAndover, MA$75,000–$95,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The chosen candidate will be responsible for managing financial transactions, reconciling account balances, maintaining general ledger, and preparing month-end close procedures.
GCR Professional ServicesPart-time Bookkeeper / Accounting Assistant GCR Professional ServicesPart-time Bookkeeper / Accounting AssistantBillerica, Massachusetts$28–$32 / hourContractorClient is seeking an experienced Bookkeeper/Accounting Assistant to support daily accounting operations for the North Billerica, MA office, with limited support for the Texas office. Responsibilities include bookkeeping in QuickBooks (mainly AP/AR, expense reimbursements, and bank reconciliations) and assisting with the preparation of monthly and quarterly reporting data for our Japan headquarters.
Magnet MedicalNewTravel Nurse RN - Outpatient Clinic - $2,319 per week in Dover, NH Magnet MedicalTravel Nurse RN - Outpatient Clinic - $2,319 per week in Dover, NHDover, NH$2,318.57–$2,318.57A Registered Nurse (RN) – Outpatient Clinic provides direct nursing care and support to patients in an outpatient setting, focusing on preventive care, chronic disease management, and patient education. Key Responsibilities: Patient Assessment and Triage: Perform initial assessments for patients visiting the clinic, including taking medical histories, measuring vital signs (e.g., blood pressure, temperature, weight), and assessing current health status.
Company ConfidentialAccounting Specialist Company ConfidentialAccounting SpecialistWoburn, MAFull timeReconcile accounts and assist with monthly financial reportingReview purchase orders, material receipts, and job cost informationManage end-to-end Accounts Payable and Accounts Receivable functionsMaintain well-organized financial records and provide support to the accounting teamProcess invoices, credit memos, and vendor paymentsCommunicate with vendors, subcontractors, and customers regarding billing inquiries. Strong accuracy, attention to detail, and ability to manage multiple priorities2+ years of experience working in AP/ARExcellent communication skills and a customer-focused approachFamiliarity with accounting systems such as QuickBooks, Sage, or other ERP platformsExperience in the flooring, construction, or building materials industry is highly preferred.
Company ConfidentialAccounts Payable Specialist Company ConfidentialAccounts Payable SpecialistMethuen, MAFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Company ConfidentialAccounting Clerk Company ConfidentialAccounting ClerkWoburn, MAFull timeReconcile accounts and assist with monthly financial reportingReview purchase orders, material receipts, and job cost informationManage end-to-end Accounts Payable and Accounts Receivable functionsMaintain well-organized financial records and provide support to the accounting teamProcess invoices, credit memos, and vendor paymentsCommunicate with vendors, subcontractors, and customers regarding billing inquiries. Strong accuracy, attention to detail, and ability to manage multiple priorities2+ years of experience working in AP/ARExcellent communication skills and a customer-focused approachFamiliarity with accounting systems such as QuickBooks, Sage, or other ERP platformsExperience in the flooring, construction, or building materials industry is highly preferred.
Ledgent Finance & AccountingBilling Specialist Ledgent Finance & AccountingBilling SpecialistManchester, New Hampshire$58,000–$65,000This role supports the full billing lifecycle, works closely with attorneys and finance team members, and plays a key role in month‑end close activities. Collaborate with billing, collections, and accounts payable team members to ensure accurate and timely billing.
Guardian Home Care of NHBilling Coordinator for Home Care Guardian Home Care of NHBilling Coordinator for Home CareLondonderry, NHThe Billing Coordinator ensures services delivered are supported by proper authorizations, plans of care, and compliant documentation, helping maximize reimbursement while reducing administrative delays. This position is responsible for managing prebilling processes, maintaining authorization accuracy, researching denied claims, and supporting payroll related billing workflows.
EversourceCustomer Service Center Representative, Billing II EversourceCustomer Service Center Representative, Billing IIManchester, NH$50,050–$55,610 / yearThis includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations.
Site Acquisitions, LLCNewBilling & Contracts Administrator Site Acquisitions, LLCBilling & Contracts AdministratorSalem, NHThis person will generate customer invoices, perform critical analyses related to the billing functions, process all billing transactions, work closely with internal staff on customer inquiries, ensure compliance with internal controls, and participate in special projects as required. The Billing and Contracts Administrator is responsible for receiving, processing and tracking of all new and revised customer purchase orders and entering them into the accounting system (currently Sage 300 Construction and Real Estate, soon to be SAGE Intacct).
EverStaffLegal Billing Specialist EverStaffLegal Billing SpecialistManchester, NHThis role is responsible for ensuring the accurate, timely, and compliant preparation and processing of client invoices in accordance with firm policies and client billing requirements, supporting the firm’s overall billing and revenue cycle operations. Working closely with attorneys, legal assistants, and finance staff, the Legal Billing Specialist must also demonstrate flexibility during month?end and year?end closes.
Insurance Office of AmericaBilling Specialist - Shared Services Insurance Office of AmericaBilling Specialist - Shared ServicesDerry, NHRemote$40,000–$60,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. The Billing Specialist plays a critical role in supporting financial operations while delivering consistent, high‑quality results within established turnaround timelines.
Daley and AssociatesNewBilling & Operations Specialist Daley and AssociatesBilling & Operations SpecialistWoburn, MA$24–$26 / hourThis role is responsible for reviewing, validating, and processing customer and vendor purchase orders (POs), ensuring accurate financial tracking, billing, and compliance with internal policies and contractual requirements. We are currently seeking candidates for a Billing & Operations Specialist position with a leading telecommunications company located in Woburn, MA.
Daley and AssociatesNewBilling Coordinator Daley and AssociatesBilling CoordinatorWoburn, MA$24–$26 / hourThis role will support the Service Delivery organization’s Services Operations team and will be responsible for reviewing, validating, and processing customer and vendor purchase orders (POs), while ensuring accurate financial tracking, billing, and compliance with internal policies and contractual requirements. Billing Coordinator - Woburn, MAWe are currently seeking candidates for a Billing Coordinator position with a leading telecommunications company located in Woburn, MA.
Daley and AssociatesNewBilling/Accounting Administrator Daley and AssociatesBilling/Accounting AdministratorWoburn, MA$24–$26 / hourFor immediate consideration, interested and qualified candidates please forward resume to: hgorman@daleyaa.com. Review daily wire/ACH payments and coordinate with Cash Application team to apply payment appropriately.
Action for Boston Community DevelopmentAdministrative Assistant - Billing Clerk Action for Boston Community DevelopmentAdministrative Assistant - Billing ClerkMalden, Massachusetts$22.59–$22.59 / hourAssess monthly parent fees and fees collected, log weekly parent fee charges and payments, follow-up with parents regarding payments, gives Program Director pertinent information needed for monthly report. The Administrative Assistant I/Billing Clerk is responsible for promoting the mission of ABCD Head Start & Children’s Services; building an understanding of the program by communicating this mission to staff, families and the community.
EversourceCustomer Service Center Representative III - Billing EversourceCustomer Service Center Representative III - BillingManchester, NH$52,920–$58,800 / yearThis includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.). Individual will perform a variety of assignments associated with customer billing, such as adjustments, order entry, error processing, and the initiation of field investigations.
Kia Veterans Technician Apprenticeship Program (VTAP)Military Veteran Automotive Technician - Bill Dube Kia Kia Veterans Technician Apprenticeship Program (VTAP)Military Veteran Automotive Technician - Bill Dube KiaDover, NH$48,000–$67,000Perform services, diagnostics, and repairs in a timely fashion while communicating with the shop foreman and service advisor to promote an optimal customer experience. Kia Retailers are offering skilled and experienced military Veterans with the opportunity to begin an inspiring career as a Kia Certified Service Technician.
Crown Linen Service IncAccounts Receivable Manager Crown Linen Service IncAccounts Receivable ManagerNashua, NH$75,000–$85,000 / yearHigh school diploma required; associate or bachelor's degree in accounting, finance, or business preferred 3–5 years of experience in accounts receivable or collections 2–3 years of supervisory or team leadership experience preferred. Oversee accurate and timely posting of payments (checks, ACH, EFT, credit cards) using ABS, Alliant (route accounting packages) and Global Pay and Cardpointe (credit card processors.).
Crown LinenNewAccounts Receivable Manager Crown LinenAccounts Receivable ManagerNashua, NH$75,000–$85,000 / yearHigh school diploma required; associate or bachelor's degree in accounting, finance, or business preferred 3–5 years of experience in accounts receivable or collections 2–3 years of supervisory or team leadership experience preferred. Oversee accurate and timely posting of payments (checks, ACH, EFT, credit cards) using ABS, Alliant (route accounting packages) and Global Pay and Cardpointe (credit card processors.).
GTTCollections Analyst GTTCollections AnalystWoburn, MAThe Collections Analyst supports the Accounts Receivable team by reconciling and reducing receivable balances, maintaining accurate documentation, and assisting with internal workflows and customer communications. The company manages over 180,000 communication sites worldwide, including nearly 41,000 properties in the United States and approximately 139,000 internationally.
SERVPRO Team JRFAccounts Receivable Specialist SERVPRO Team JRFAccounts Receivable SpecialistSalem, MA$25–$28 / hourWe are an independently owned SERVPRO franchise based in Salem, MA, handling water damage mitigation, fire and smoke restoration, mold remediation, and commercial loss projects for insurance carriers and their policyholders across Massachusetts and New Hampshire. You have managed an aging report, chased down past-due balances, resolved billing disputes, and kept a receivables function running without someone looking over your shoulder.
JobotAccounts Receivable Coordinator JobotAccounts Receivable CoordinatorBeverly, MA$60,000–$90,000Full timeInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Job Duties for Accounts Receivable Coordinator: Directs processing of accounts receivable, adjustments/refunds, private and third party agencies, census information, ancillaries, cash deposits, and posting as applicable.
PharmaEssentia U.S.A.Senior Accountant - Accounts Receivable PharmaEssentia U.S.A.Senior Accountant - Accounts ReceivableBurlington, MAFull timeFounded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taipei Exchange (6446) and are expanding our global presence with operations in the U.S., Japan, and China, along with a world-class biologics production facility in Taichung. We are leveraging deep expertise and proven scientific principles to deliver effective new biologics for challenging diseases in the areas of hematology and oncology, with one product approved in Europe and a diversifying pipeline.
McCue CorporationAccounts Receivable Clerk (Part-Time) McCue CorporationAccounts Receivable Clerk (Part-Time)Danvers, MAPart timeMcCue Corporation is a Bunzl company and the recognized global market leader in asset protection and people safety solutions, cart corrals, barrier systems, crash-rated bollards, and industrial safety products deployed across grocery, retail, warehouse, healthcare, QSR, and industrial environments. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.
BUNZLAccounts Receivable Clerk (Part-Time) BUNZLAccounts Receivable Clerk (Part-Time)Danvers, MA$23–$27 / hourMcCue Corporation is a Bunzl company and the recognized global market leader in asset protection and people safety solutions, cart corrals, barrier systems, crash-rated bollards, and industrial safety products deployed across grocery, retail, warehouse, healthcare, QSR, and industrial environments. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America—and proudly certified as a Great Place to Work®.
Daley and AssociatesAccounts Receivable Specialist Daley and AssociatesAccounts Receivable SpecialistBurlington, MA$23–$25 / hourThe ideal candidate will have 1+ years of relevant accounts receivable or collections experience, strong follow-up skills, and the ability to collaborate cross-functionally to drive timely resolution of outstanding balances. Support a high volume of customers and leases by following defined collection strategies, initiating daily contact, and consistently following up on payment arrangements.
LancesoftNewCustomer Service Representative LancesoftCustomer Service RepresentativeTewksbury, MA$23Responds effectively and efficiently to internal and external inquiries across multiple channels, ranging from orders, product availability, pricing, delivery, billing, and other forms of documentation. •Accounts & backlogs management, proactively communicate changes/delays and suggest alternative options whenever possible to mitigate escalation due to shipping delays.
Milltown PlumbingFinance Clerk/ Accounts Receivable Milltown PlumbingFinance Clerk/ Accounts ReceivableChelmsford, MA$20–$25 / hourWe're the go-to experts for plumbing, heating, cooling, and electrical services to keep homes and businesses comfortable all year long. Verify validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers.
CintasAccounts Receivable Representative CintasAccounts Receivable RepresentativeChelmsford, MA$23.49–$29.59 / hourResponsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.
Seacoast Mental Health CenterNewAdmissions Representative Seacoast Mental Health CenterAdmissions RepresentativePortsmouth, NHYour attention to detail, and ability to put people at ease will directly shape how patients perceive our organization and will help them feel confident they have come to right place. You will gather essential information, ensure it’s accurately documented, and support the needs of the clinical staff and the center, as determined by the Administrative Operations Manager.
Port City NissanAdministrative Specialist - Accounts Payable and Receivable Port City NissanAdministrative Specialist - Accounts Payable and ReceivablePortsmouth, NH$20–$24 / hourRecognized as the "Nissan Dealer of the Year in New Hampshire" multiple times, we've earned the trust and loyalty of our customers through unparalleled dedication to excellence in both vehicles and service. As an entry-level Administrative Specialist - Accounts Payable and Receivable, your day starts with managing invoices, making sure everything is accurate and paid on time.
Lawrence Comprehensive Treatment CenterAdministrative Support II Lawrence Comprehensive Treatment CenterAdministrative Support IILawrence, Massachusetts$22.44–$23.11 / hourLawrence Comprehensive Treatment Center (CTC), located in Lawrence, MA, is part of Acadia Healthcare's Comprehensive Treatment Centers—the nation's leader in medication-assisted treatment (MAT) for individuals seeking recovery from Opioid Use Disorder. Familiarity with MAT Protocols and Guidelines: The billing specialist should understand how Medication-Assisted Treatment works, including services like opioid substitution therapy (e.g., methadone, buprenorphine) and how these treatments are billed differently from other medical services.
Connexion Systems + EngineeringRefund Specialist Cash Management Connexion Systems + EngineeringRefund Specialist Cash ManagementBillerica, MAThis role is ideal for candidates with entry-level experience in cash handling, banking, retail, or accounting environmentssuch as bank tellers or individuals responsible for balancing cash drawerswho are looking to grow their skills in financial operations. We strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve.
Ledgent Finance & AccountingAR/AR Manager Ledgent Finance & AccountingAR/AR ManagerTewksbury, Massachusetts$37–$48 / hourThis role supervises 4 accounting staff, manages key customer credit and collections, reconciles subsidiary accounts to the general ledger, and develops effective accounting policies and procedures. Partners cross‑functionally with management, customers, vendors, and external agencies to resolve issues, improve processes, and maintain strong financial controls.
NETC Fleet ServicesTransportation Dispatcher NETC Fleet ServicesTransportation DispatcherExeter, NHFull timeThe Transportation Dispatcher will interact and work with accounts receivable, other dispatchers, outside contractors and drivers to gather information for billing and dispatching purposes. This role is responsible for scheduling and dispatching of trucks and drivers on calls for various transportation needs.
Normandeau Associates, Inc.Project Administration Assistant Normandeau Associates, Inc.Project Administration AssistantBedford, NH$18–$22 / hourPart timeThe successful candidate will serve as a “hands-on” Project Administration Assistant performing month-end closing assistance, company-wide accounts receivable collections, maintenance of certificates of insurance and project closeouts, working closely with Project Administration and Managers across Normandeau Associate’s US various locations. In addition, this role works closely with Normandeau Associates’ project managers, upper management from various departments, and C-Suite level Officers.
HAIGHT ENGINEERING PLLCHuman Resources & Accounting Support & Administrative Coordinator HAIGHT ENGINEERING PLLCHuman Resources & Accounting Support & Administrative CoordinatorDover, NH$55,000–$75,000 / yearThis position will initially be structured as 50% Human Resources, 25% accounting support, and 25% general administrative support responsibilities, with the expectation that the HR portion will grow into a full-time Human Resources role within 2–4 years as the company expands. We are seeking a motivated and detail-oriented Human Resources & Administrative Coordinator to support our growing engineering and survey firm of 30-35 employees.
Precision TechnologyAccounting Coordinator Precision TechnologyAccounting CoordinatorWindham, NHThis full-time role is responsible for supporting day-to-day accounting operations, with a strong focus on multi-state payroll processing, accounts receivable, and accounts payable. Familiar with Microsoft Office Suite, with working knowledge of Excel, including creating basic formulas, organizing data, and building simple tables.
Rotech Healthcare Inc.Medical Equipment Branch Manager Rotech Healthcare Inc.Medical Equipment Branch ManagerMETHUEN, MassachusettsWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. If you have a background in healthcare management—especially in respiratory therapy or DME—and are passionate about delivering exceptional patient care through operational excellence, this is your opportunity to lead a high-impact team.
Community College System of New HampshireAssistant Bursar Community College System of New HampshireAssistant BursarManchester, NHManages the collections process by preparing accounts for collections and sending to collections agencies for final processing; reconciles accounts and bank transfers; maintains compliance with federal debt collections policies, writes internal procedures, and trains other CCSNH staff as needed. Works with System’s Office regarding MCC accounts receivable functions, including but not limited to: account applications, special billing, review of credits and refunds, account corrections, expired and outstanding checks, tax reporting, credit card and collections disputes.
Dead River CompanyCustomer Service Representative Dead River CompanyCustomer Service RepresentativeSomersworth, NHPart timePerform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits. Reporting to the Office Manager, the Customer Service Representative performs a variety of administrative and computer related responsibilities to ensure customer satisfaction, promote corporate goals and objectives and grow the company while contributing to an efficient, harmonious working environment.
Mycronic USAStaff Accountant Mycronic USAStaff AccountantTewksbury, MA$80,000–$90,000 / yearA key element of this role involves high-level collaboration with multiple stakeholders across various Mycronic business lines, including the Global Technologies PCB Test (GT-PT) business line, as well as maintaining consistent communication with the corporate office in Sweden. The Staff Accountant role serves as a cornerstone for financial integrity, designed for a detail-oriented professional capable of seamlessly bridging the gap between back-office financial operations and global business needs.
PharmaEssentia U.S.A.Staff Accountant PharmaEssentia U.S.A.Staff AccountantBurlington, MAFull timeFounded in 2003 by a team of Taiwanese-American executives and renowned scientists from U.S. biotechnology and pharmaceutical companies, today we are listed on the Taipei Exchange (6446) and are expanding our global presence with operations in the U.S., Japan, and China, along with a world-class biologics production facility in Taichung. The Staff Accountant is responsible for assisting end-to-end accounts receivable processes, ensuring accurate recording of transactions in SAP S/4, maintaining customer account integrity, and supporting financial closing and audit activities.
Insurance Office of AmericaSenior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesManchester, NHRemote$80,000–$100,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Insurance Office of AmericaAccount Manager - Commercial Lines (Eastern or Central Time Zone) Insurance Office of AmericaAccount Manager - Commercial Lines (Eastern or Central Time Zone)Nashua, NHRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides service support to other IOA account teams and new producers during their first 3-6 months with account management and service.
Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Remote) Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Remote)Manchester, NHRemote$50,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Insurance Office of AmericaCommercial Insurance Account Manager (Eastern Time Zone) Insurance Office of AmericaCommercial Insurance Account Manager (Eastern Time Zone)Lowell, MARemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Supporting: Shared Services - provides temporary service support to other IOA account teams and account management support to new producers during their first 3-6 months.