UNKNOWN

FEED

Ensure that the telephone is answered promptly in a courteous manner; accurate messages are handed to the appropriate person quickly and that pages. Supervise accounts payable invoices, making certain that payments for purchases, dues, and taxes are accurate and prompt and that the pertinent forms.

Qualifications Education High school diploma or the equivalent.Other Ability to read and comprehend instructions and information.Professional personal appearance.Excellent communication skills.Ability to meet company's production and quality standards..Physical Requirements Surroundings spend time indoors in air-conditioned areas.Sitting for prolonged periodsStanding on a regular basisWalking on a regular basisBending, twisting and/or stooping infrequentlyKneeling and/or Squatting infrequentlyLifting 25 lbs to 50 lbsinfrequentlyReaching and/or lifting overhead infrequentlyClimbing stairsRepetitive hand/finger movement for prolonged periodsGrasping/grabbing with hands infrequentlyPushing and Pulling infrequentlyExpectations General Expectations Devote himself/herself to insuring satisfaction to customers.Determine management, production and quality requirements by asking questions and listening.Attend company meetings as required.Maintain a follow-up system that encourages follow through with assigned projects.Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.Understand the terminology of the business and keep abreast of technology changes in products and services.Know and understand the federal, state and local requirements which govern the company’s business.Follow lawful directions from supervisors.Understand and follow work rules and procedures.Participate in performance management.Interact well with others and be a positive influence on employee morale.Uphold the company’s non-disclosure and confidentiality policies and agreements.Work evening, weekend and holiday work hours as required.Job-Specific Expectations Be polite and friendly and greet customers promptly.Devise, implement and monitor a filing system for all accounting reports that is precise and easily accessible.Organize and oversee all transactionsSupervise accounts payable invoices, making certain that payments for purchases, dues, and taxes are accurate and prompt and that the pertinent formsare filed correctly and on time.Be polite and prompt on the telephone, documenting messages as required and ensuring that the appropriate employees receive them. When the callregards a customer complaint, deal with it by quickly notifying the appropriate individual, and accurately express the status and significance of the call.Make sure office supplies are stocked and replaced efficiently and to avoid running out.Ensure a clean, amiable and efficient office environment.Receive and appropriately manage the mail to safeguard it.Keep vehicle inventory up to date. Manage accurate and properly filed sold vehicle paperwork.Oversee payment for sold vehicles and trade acceptance purchases to ensure that such are made promptly and appropriately.Ensure that the telephone is answered promptly in a courteous manner; accurate messages are handed to the appropriate person quickly and that pagesare voiced in a professional tone.Assist the Business Manager as required by providing dependable, prompt, and quality typing and other assistance as requestedAssist in any duties needed to help with workflow

Elevation Chevrolet GMC

Title Clerk/Billing Clerk

Accounting Software

Accounts Payable

Analysis Skills

Billing

Communication Skills

Corporate Governance

Customer Satisfaction

Documentation

Follow Through

Mail Processing

Non-Disclosures

Performance Management

Quality Metrics

Resolve Customer Issues

Sales

Set Goals

Telephone Skills

Time Management

Transaction Processing/Management

Typing

HiringThing

OTHER

As a fast-paced office our ideal team members need to have great critical thinking and problem-solving skills, a positive, attitude, and the ability to multitask with grace. We are looking for an experienced, driven, self-motivated professional Front Office Team Member to join our practice.

<div>We are looking for an experienced, driven, self-motivated professional Front Office Team Member to join our practice. We pride ourselves on providing an enhanced, customized, patient experience. As a fast-paced office our ideal team members need to have great critical thinking and problem-solving skills, a positive, attitude, and the ability to multitask with grace.</div><div> </div><div>Specific experience in insurance processing, treatment and financial coordinating, as well as effective scheduling is required. Knowledge of progressive technology, including Cerec, CBCT, and Lasers is preferred.</div><div> </div><div>Current software in use at our practice: Dentrix Ascend and Weave. </div><div> </div><div>Foothills Dental is committed to ongoing professional growth and continuing education. We are looking to find a team-member who wants to grow and progress with our team.</div><div> </div><div>Our team prides itself in putting patient care first, and hope to be your new dental home!</div><div> </div><div>Requirements:</div><div>An ideal candidate will be/have:</div><ul><li>Experience in dental scheduling and insurance verification.</li><li>Dental office experience. </li><li>Experience collecting and posting payments, accounts receivable.</li><li>Coachable.</li><li>Have a positive warm attitude with excellent communication skills.</li><li>Be organized, detailed, and able to problem solve.</li><li>Enjoy the benefits and challenges of providing excellence in customer service. </li></ul><div>Learn More About And Tour Our Office At foothillsdentalcenter.com</div><div> </div><div>If you thrive from positively impacting patients, please email us today</div><div> </div><div>Employment Type: Full Time.</div><div>Years Experience: 1 - 2 years.</div>

Mary Elizabeth Starnes Huffman DDS

Dental Front Office Team Member

Accounts Receivable

Dental Insurance

Insurance

Organizational Skills

Patient Care

Problem Solving Skills

Betterteam

You'll deliver propane and other fuel products, perform installations and maintenance, and ensure each customer receives the safe, reliable service they expect from Blue Ridge Energy. This is an exciting opportunity for someone who takespride in providing excellent service, values safety, and enjoys hands-on work that keeps our customers' homes and businesses running smoothly.

HOUR

Fuel your career with Blue Ridge Energy!$24.24 - $30.30 per hourWe're seeking a dependable, customer-focused Propane and Fuels Service and Delivery Specialist to join our team serving Watauga. This is an exciting opportunity for someone who takespride in providing excellent service, values safety, and enjoys hands-on work that keeps our customers' homes and businesses running smoothly. As a Propane and Fuels Service and Delivery Specialist, you'll be a key part of Blue Ridge Energy's commitment to exceptional service and community connection. You'll deliver propane and other fuel products, perform installations and maintenance, and ensure each customer receives the safe, reliable service they expect from Blue Ridge Energy.<h5>What You'll Do</h5><ul><li>Deliver propane and other fuel products to residential and commercial customers safely and efficiently.</li><li>Provide exceptional, personalized customer service that strengthens member relationships.</li><li>Install and service propane tanks and related equipment as needed.</li><li>Perform routine inspections and preventative maintenance on delivery vehicles and equipment.</li><li>Conduct safety checks on company and customer systems before dispensing fuel.</li><li>Maintain accurate records and billing through company software and technology.</li><li>Respond to after-hours or emergency service calls as part of a rotating on-call schedule.</li><li>Help grow our business by identifying new opportunities and supporting customer retention.</li><li>Participate in ongoing training and company safety initiatives.</li></ul><h5>What We're Looking For</h5><ul><li>Education: High school diploma or equivalent required.</li><li>Experience: At least one year of hands-on propane or fuel delivery experience preferred.</li><li>Skills & Attributes:<ul><li>Strong customer service and communication skills.</li><li>Ability to work independently and safely in all weather conditions.</li><li>Comfortable using computers and related technology.</li><li>Knowledge of the Watauga-area geography is a plus.</li></ul></li><li>Licensing & Requirements:<ul><li>Valid NC Class B Commercial Driver's License (CDL) with Hazmat, Air Brake, and Tanker endorsements.</li><li>Safe driving record (past 3 years).</li><li>Current D.O.T. physical exam and ability to pass ongoing drug screenings.</li></ul></li><li>Preferred Certifications: Forklift Operator and/or Knuckle Boom/Crane Operator training.</li></ul><h5>Work Schedule</h5><ul><li>Hours: Monday–Friday, 8:00 AM–5:00 PM (hours may vary with workload and emergencies).</li><li>On-Call: Must be available for 24/7 on-call delivery and service needs.</li><li>Residency: Must live within a 30-minute drive of the Watauga District office.</li></ul><h5>Why Join Blue Ridge Energy?</h5>At Blue Ridge Energy, we're more than just a workplace - we're a community. Our employees are part of a team that values safety, service, and connection. We offer competitive pay, excellent benefits, and opportunities for ongoing professional growth.Come be part of a team that powers our communities and puts people first.Ready to apply? Submit your application today! Overtime Status: This position is subject to the overtime requirements of the Fair Labor Standards Act, as amended. Non-Discrimination: This position shall be filled on the basis of qualifications and ability to perform essential job functions, and without regard to race, religion, color, sex, age, national origin, or disability. EEO Classification: Operatives (3-4-7-8-9) Physical Activity Requirements (Type): A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q. Physical Demands Requirements (Degree): E Visual Acuity Requirements: C Working Condition Requirements: C, D, H, I, J, E Residency Requirements: Must live in the service area of work center where employed, or within a 30-minute drive of the work center office. On-call Requirement: Performance of on-call duty and timely response to any service or delivery need, both routine and major, is required.Click here for ADA Reference Codes

Blue Ridge Energy

Propane and Fuels Service and Delivery Specialist

Billing Records

Billing Software

Business Growth

C Programming Language

CDL Driver's License

Class B License

Crane

Customer Relations

Customer Retention/Renewal

Customer Support/Service

Driver's License

Emergency Services

Forklift

Geography

Hazardous Materials/Substances

On Call

Preventative Maintenance

Record Keeping

Safety Training

Safety/Work Safety

Sales Prospecting

Hire Recruits

FULL_TIME

The responsibilities include the following (other duties may be assigned): Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity. Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency.

Principal Duties and Responsibilities The responsibilities include the following (other duties may be assigned): <ul style="list-style-type:disc;padding-left:48px"><li>Lead, coach, and develop customer service team members by setting clear performance expectations, establishing goals, conducting performance evaluations, and providing ongoing feedback to drive engagement and productivity.<ul style="list-style-type:disc;padding-left:0px"><li>Foster a positive, collaborative, and accountable team environment that encourages continuous improvement and professional growth.</li><li>Ensure team members are effectively trained in customer service best practices, product knowledge, company policies, and internal systems through the development and maintenance of SOPs and training materials.</li><li>Act as the primary escalation point for complex customer inquiries and complaints, ensuring timely, professional, and satisfactory resolution.</li><li>Analyze customer feedback, service metrics, and operational data to identify trends and implement process improvements that enhance efficiency and customer satisfaction. </li><li>Support the organization’s transition from a traditional customer service model to a proactive, end-to-end customer experience approach. </li><li>Perform system and regression testing related to customer service processes and workflows to ensure system accuracy and functionality. </li><li>Coordinate and submit help desk tickets for system or equipment issues impacting team performance and follow through to resolution. </li><li>Monitor Microsoft Dynamics 365 (D365) data and system queries to identify errors and implement corrective actions, ensuring order-to-invoice accuracy and operational efficiency. </li><li>Collaborate cross-functionally with Sales, Accounts Receivable, Operations, and Distribution teams to ensure a seamless and consistent customer experience.</li></ul></li></ul>Qualifications Experience and Education Required <ul style="list-style-type:disc;padding-left:24px"><li>Minimum of 3-5 years of experience in customer service or customer support roles</li><li>At least 2 years of experience in a lead or supervisory role.</li><li>Demonstrated experience handling escalated customer issues and resolving complex service challenges.</li><li>Experience working with CRM or ERP systems and customer service platforms.</li></ul>Education and Experience Preferred<ul style="list-style-type:disc;padding-left:24px"><li>Bachelor’s degree in Business Administration, Operations Management, or a related field.</li><li>5+ years of direct supervisory experience in a customer service or customer experience environment.</li><li>Experience in a manufacturing or distribution environment.</li><li>Experience with Microsoft Dynamics 365 (D365) or similar ERP systems.</li><li>Prior experience leading process improvement initiatives or participating in continuous improvement programs.</li></ul>Specific Knowledge, Skills, and Abilities Required <ul style="list-style-type:disc;padding-left:24px"><li>Strong understanding of customer service principles, customer experience strategies, and service recovery techniques. </li><li>Ability to lead, motivate, and develop a team in a fast-paced environment. </li><li>Strong organizational skills with the ability to manage multiple priorities and deadlines. </li><li>Proficiency in Microsoft Office (Excel, Word, Outlook) and reporting/analytics tools. </li><li>Ability to analyze data, identify trends, and translate insights into actionable improvements. </li><li>Ability to collaborate effectively with cross-functional teams, including Sales, Operations, Finance, and Distribution. </li><li>Adaptability and willingness to embrace change and support system/process enhancements.</li></ul>Reasoning Ability <ul style="list-style-type:disc;padding-left:24px"><li>Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions. </li><li>Ability to manage complex customer situations by evaluating multiple variables and determining the most appropriate course of action. </li><li>Capable of balancing customer needs with business objectives to make sound, timely decisions. </li><li>Ability to develop and implement practical solutions to improve processes, efficiency, and customer satisfaction. </li><li>Strong critical thinking skills with the ability to anticipate issues and proactively address them.</li></ul>Certificates, Licenses, and Registrations <ul style="list-style-type:disc;padding-left:24px"><li>None Required</li></ul>Physical Demands The physical demands described here are representative of those required to successfully perform the role’s essential functions. Reasonable accommodations will be made for individuals with disabilities. <ul style="list-style-type:disc;padding-left:24px"><li>Prolonged periods of sitting at a desk and working on a computer. </li><li>Walking through office and manufacturing environments, using appropriate personal protective equipment. </li><li>Ability to climb stairs, bend, stoop, and lift or move up to 50 pounds. </li><li>Standing, reaching, talking, seeing, hearing, and writing as part of day-to-day activities. </li></ul>Work Environment The work environment is representative of those an employee would encounter in a normal office environment position with some exposure in the manufacturing and distribution center environments. This position could travel up to 10% of the year, depending upon business needs. Key Performance Indicators (KPIs) <ul style="list-style-type:disc;padding-left:24px"><li>Timeliness and effectiveness of issue resolution, including escalation turnaround time. </li><li>Volume and trend of customer complaints and successful resolution rates. </li><li>Team productivity and service level adherence. </li><li>Employee engagement and retention within the customer service team. </li><li>Adoption and effectiveness of process improvements and system enhancements. </li><li>Data accuracy and quality within CRM/ERP systems. </li></ul>Cross-functional stakeholder satisfaction with customer service support.<img alt=" " height="1" src="https://ars2.equest.com/?response_id=8ae6ccbed0f3c154c643d79d0a9342f5&view" width="1"/>

Billing Jobs in Bamboo, NC

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Billing Jobs in Bamboo, NC

Title Clerk/Billing Clerk Elevation Chevrolet GMC

Dental Front Office Team Member Mary Elizabeth Starnes Huffman DDS

Propane and Fuels Service and Delivery Specialist Blue Ridge Energy

Customer Experience Supervisor RPM Industrial Coatings Group

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