NewAssociate, Tax Business Enablement Team KPMGAssociate, Tax Business Enablement TeamDetroit, MIResponsibilities: Provide strategic support for a group of partners and/or managing directors (PMDs) serving as a trusted business advisor and single point of contact for management and coordination of all business support and engagement management; this includes, but is not limited to, leveraging and supervising the work of offshore resources and collaborating with other internal teams to efficiently and effectively manage opportunities, engagement setup, billing and collections, and engagement closeout, analyzing data, solving problems, handling communication and stakeholder interactions with discretion, and proactively addressing issues to ensure the smooth operation of engagements and realize business goals. Develop networks and maintain strong relationships with internal stakeholders and external clients, leveraging connections to drive engagement success; this could include interacting directly with clients to request data, clarify information, deliver invoices, or address questions regarding payments or schedules.
NewTravel Registered Respiratory Therapist (RRT) - $2,002 per week in Southfield, MI Cynet HealthTravel Registered Respiratory Therapist (RRT) - $2,002 per week in Southfield, MISouthfield, MI$2,002Job Title: Respiratory Therapist Profession: Respiratory Therapist Specialty: - Duration: 13 weeks Shift: Nights Hours per Shift: 12.5 Experience: 2+ years as a Respiratory Therapist License: Current Respiratory Therapist license in the State of Michigan Certifications: Registration with the National Board of Respiratory Care, BLS certification from AHA Must-Have: - Associate of Science Degree from an accredited Respiratory Therapist program - Two years of recent Respiratory Therapist experience - Current ARRT or NBRC registration Description: Under general supervision of the Respiratory Therapy Supervisor, delivers life support, resuscitation, monitoring, and various medical gases therapy to patients. Performs invasive and non-invasive diagnostic procedures for Intensive Care and General Practice Unit patients.
Oracle Utilities CCS Billing Variance Triage Lead Accenture PlcOracle Utilities CCS Billing Variance Triage LeadDetroit, MIYou combine technical depth with sharp communication skills - you can translate variance root cause into clear defect records and present crisp summaries to program leadership. Use SQL to investigate variance root cause at the data level, including rate engine execution differences, interval data discrepancies, NESB logic, and AMI/interval data handling.
Flexible Consumption Billing Implementation Manager Deloitte Touche Tohmatsu LtdFlexible Consumption Billing Implementation ManagerDetroit, MI$137,400–$253,000 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Billing Assistant Manager - DME J & B Medical Supply Co IncBilling Assistant Manager - DMEWixom, MISummary: The Billing Assistant Manager is responsible for maintaining vast amounts of information in the HDMS system that is a resource to all department team members as they handle collections from payers. Essential Functions: Review and approve write-off requests - identify improvements needed to processes based on write-off reasons and bring to billing manager and customer service manager's attention.
Medical Billing Specialist (Revenue Cycle) Scion Staffing IncMedical Billing Specialist (Revenue Cycle)Ferndale, MI$75,000–$80,000 / yearThe Medical Billing Specialist will support the day-to-day revenue cycle operations by managing approximately 40-60 claims per day, including billing new claims, following up on unpaid claims, researching denials, submitting corrected claims and appeals, and working aged accounts receivable. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing.
Billing Control Representative - Ambulatory DMC Receiving HospitalBilling Control Representative - AmbulatoryDetroit, MIUnder the direction of the Manager, Patient Accounting, balances computer reports; reviews all in-patient accounts for compliance to third party payors; reviews and corrects computer-generated error reports; contacts appropriate representative to reconcile insurance coverage (i.e., unverified child on insurance coverage); monitors collection activities of patient account collectors as well as collection agencies; analyzes revenue recovery trends; performs other patient accounting duties assigned. Receiving also offers the state’s leading 24/7 hyperbaric oxygen program, Metro Detroit’s first certified primary stroke center, and the nationally recognized and accredited DMC Rosa Parks Geriatric Center of Excellence.
Billing Specialist Prime Healthcare Services IncBilling SpecialistGarden City, MIPrime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. The Billing Specialist, is the lead responsible for the timely follow-up of Managed Care/Commercial accounts.
Billing Specialist (Temporary) VenteonBilling Specialist (Temporary)Detroit, MI$25–$28 / hourAt Venteon and Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, and IT talent in the industry today. Assist in managing Purchase Orders: Notification of upcoming PO expirations, monitoring the inbox for new and modified purchase orders, and uploading/updating PO information in the system.
Billing Specialist Prime Healthcare Management IncBilling SpecialistGarden City, MichiganFull timePrime Healthcare operates 54 hospitals and has more than 360 outpatient locations in 15 states providing more than 3.0million patient visits annually. Responsibilities: The Billing Specialist, is the lead responsible for the timely follow-up of Managed Care/Commercial accounts.
Pharmacy Billing Specialist Guardian Pharmacy LLCPharmacy Billing SpecialistMI$23–$24 / hourWho We Are and What We're About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
Billing and Follow-Up Representative-II (Hospital Medical Billing Follow-up) - PFS (Remote) Trinity HealthBilling and Follow-Up Representative-II (Hospital Medical Billing Follow-up) - PFS (Remote)Farmington Hills, MIRemote$19.21–$28.82 / hourMINIMUM QUALIFICATIONS High school diploma or Associate's degree in Accounting or Business Administration or related field, and a minimum of three (3) or more years' of direct experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required.
NewBilling Specialist Start Your Journey HereBilling SpecialistDearborn, MichiganThe billing specialist will be responsible for accurately and efficiently processing insurance claims, following up on outstanding balances, and ensuring timely reimbursement for services provided. If you are passionate about providing high-quality ABA services and have a strong background in billing, we encourage you to apply for this exciting opportunity.
CBO Billing Specialist - Full Time Days - Remote (Michigan Residents) Henry Ford HospitalCBO Billing Specialist - Full Time Days - Remote (Michigan Residents)Troy, MIRemoteResponsibilities include resolving payer denials, following up on claims requiring additional payer response, and overseeing the billing and collection of payments across all HFH hospitals, outpatient clinics, and employed physician practices. The position ensures the accuracy and completeness of patient financial, insurance, and demographic information in accordance with established policies and procedures, enabling compliant claim submissions to third-party payers.
NewPharmacy Billing Specialist III - On-Site Guardian Pharmacy Services ManagementPharmacy Billing Specialist III - On-SiteBrighton, Michigan$23–$24 / hourThrough prior experience and cross training, demonstrate advanced knowledge and understanding in pharmacy facility billing requirements (Medicare, Medicaid, Prescription Drug Plans (PDPs) and Third-Party Insurances) and working/functional knowledge of other pharmacy departmental functions. This includes using pharmacy systems to process prior authorizations, resolve rejections, produce various reports as necessary, and complete billing functions in a timely manner and with a high degree of accuracy.
Legal Billing Specialist Ultimate Staffing ServicesLegal Billing SpecialistRoyal Oak, Michigan$60,000–$65,000Monitor billing cycles and ensure timely submission of invoices, including electronic billing through various platforms. In the role, the Legal Billing Specialist will: * Prepare, review, and process client invoices in accordance with company policies and client-specific billing guidelines.
Billing Supervisor Plante & MoranBilling SupervisorSouthfield, Michigan$72,000–$100,000 / yearBut dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities. This role will be expected to lead staff growth and development, including compass review sessions for new staff members, working closely with the Centralized Billing Manager and Internal Accounting (IA) Leadership.
Part time Medical Billing and Coding Theory Instructor OR Lab/Clinical Instructor Washtenaw Community CollegePart time Medical Billing and Coding Theory Instructor OR Lab/Clinical InstructorMI$40.83–$42.51 / hourEarned bachelor's degree from a regionally accredited institution in a health-related field with Certified Medical Assistant credentials or bachelor's degree in a healthrelated field, demonstrated strong command of ICD-10, CPT and HCPCS software required. Instruction Position Description: Washtenaw Community College (WCC) is seeking Part time Medical Billing and Coding Professional Instructors and Clinical Instructors (Classified Faculty) to teach/assist in the lab or clinical setting for Medical Billing and Coding credit courses.
Legal Billing Specialist Lee Hecht HarrisonLegal Billing SpecialistDetroit, MI$50,000–$80,000 / yearThis full time role is ideal for someone with at least two years of legal billing experience who is comfortable managing attorney time entries, generating client invoices, and ensuring accurate billing in compliance with firm and client guidelines. Additionally, you may be eligible for paid leave including Paid Sick Leave or other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
NewBilling Specialist Utility Supply and Construction CompanyBilling SpecialistNovi, MIExecute mid-level general ledger account reconciliations, accurate reporting, and data verification, enabling senior staff to analyze options and make financial decisions aligned with company objectives. Strong written and verbal communication skills, with the ability to provide exceptional customer service and professionally interact with internal and external customers.
Billing Supervisor Plante MoranBilling SupervisorSouthfield, MI$72,000–$100,000 / yearThis role will be expected to lead staff growth and development, including compass review sessions for new staff members, working closely with the Centralized Billing Manager and Internal Accounting (IA) Leadership. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.
NewLegal Billing Specialist II Chelsea Search GroupLegal Billing Specialist IIDetroit, MichiganThis includes but is not limited to coordinating and executing the entire billing process for assigned billing attorneys and clients, editing pre-bills, processing and transmitting client invoices, maintaining client billing guidelines, prompt resolution of billing inquiries or requests. With respect to e-billing, upload new timekeeper rates in e-billing vendor sites, request new matter setups in e-billing vendor sites, and monitor status of the invoices ensuring rejected bills are timely addressed.
Centralized Billing Supervisor Plante and Moran TrustCentralized Billing SupervisorSouthfield, MI$72,000–$100,000 / yearThis role will be expected to lead staff growth and development, including compass review sessions for new staff members, working closely with the Centralized Billing Manager and Internal Accounting (IA) Leadership. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.
Centralized Billing Team Lead Plante and Moran TrustCentralized Billing Team LeadSouthfield, MI$65,000–$99,000 / yearThis role will be expected to lead staff growth and development, including compass review sessions for new staff members, working closely with the Centralized Billing Manager and Internal Accounting (IA) Leadership. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.
Billing and Benefits Coordinator Judson CenterBilling and Benefits CoordinatorWarren, MichiganPosition : Enrollment and Benefits Coordinator Status : Full Time, Exempt Reports to: Director of Integrated Care Job Summary : The Community Mental Health (CMH) Enrollment and Benefits Coordinator is responsible for managing client-facing benefit and enrollment processes within a behavioral health setting. Help clients, and sometimes their family members, complete and submit applications for Medicaid, Social Security Income (SSI), Social Security Disability Insurance (SSDI), or the Supplemental Nutrition Assistance Program (SNAP).
Manager of Billing and Accounts Receivable Lee Hecht HarrisonManager of Billing and Accounts ReceivableDetroit, MI$85,000–$98,000 / yearLHH Recruitment Solutions is seeking an experienced Healthcare Billing Manager to oversee billing operations, lead staff, improve revenue cycle performance, and ensure accurate, compliant reimbursement. Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Centralized Billing Supervisor Plante & MoranCentralized Billing SupervisorSouthfield, MichiganThis role will be expected to lead staff growth and development, including compass review sessions for new staff members, working closely with the Centralized Billing Manager and Internal Accounting (IA) Leadership. But dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities.
Correspondence Representative-I (Medical Billing -Mailing Operation) -PFS (100% Work Onsite in Livonia, Michigan) Trinity HealthCorrespondence Representative-I (Medical Billing -Mailing Operation) -PFS (100% Work Onsite in Livonia, Michigan)Livonia, Michigan$15.32–$22.97 / hourHigh school diploma and a minimum of one (1) year work experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing mailroom and document imaging functions or an equivalent combination of education and experience. The greatest challenge in this position is to ensure that mailroom and document imaging activities are performed promptly and in an accurate manner to assist in order to reduce potential financial loss to the patient and the Ministry Organization.
Centralized Billing Supervisor Plante MoranCentralized Billing SupervisorDetroit, MI$65,000–$99,000 / yearThis role will be expected to lead staff growth and development, including compass review sessions for new staff members, working closely with the Centralized Billing Manager and Internal Accounting (IA) Leadership. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.
Billing Specialist Kistler Holding AGBilling SpecialistNovi, MIFrom automotive development to smart manufacturing, our Swiss-engineered sensor solutions are driving the future of electrified drive systems, industrial automation, and emission reduction. At Kistler, we're revolutionizing industries with cutting-edge dynamic measurement technology that helps customers optimize their products and processes.
Sr Bill ClkPat Acct Rep Hlth University of MichiganSr Bill ClkPat Acct Rep HlthAnn Arbor, MIMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Status patient accounts for nonpayment from all insurance, initiating appropriate follow-up action, responding to all levels of financial inquiries from patients, payers, hospital and department personnel.
Senior Billing Specialist Relativity ODA LLCSenior Billing SpecialistMichigan, MI$60,000–$90,000 / yearRequired Skills: Accounts Receivable (AR), Billing, Communication, Customer Service, Data Entry, Enterprise Resource Planning (ERP) Systems, Invoices, Microsoft Excel, Payment Processing. The Senior Billing Specialist is a key contributor to the OTC team, responsible for the accurate and timely preparation of customer invoices, contract processing, and billing documentation across a broad range of product lines and billing models.
Billing & Front Desk Support for Dental Office in Novi MI Grand Novi DentistryBilling & Front Desk Support for Dental Office in Novi MINovi, MIFull timeGrand Novi Dentistry is seeking a detail‑oriented, motivated team member with strong medical billing experience (dental preferred) to join our growing practice. Front Desk Support — Assist with check‑ins, scheduling, patient communication, and maintaining smooth office flow.
Staff Software Engineer - Billing & Subscription Platform General MotorsStaff Software Engineer - Billing & Subscription PlatformWarren, MI$189,300–$290,700 / yearThis is a senior individual contributor role: you will design, build, and optimize cloud‑native solutions on Azure using modern frameworks and event‑driven architectures, while influencing roadmaps, mentoring senior engineers, and collaborating across product, finance, tax, and eCommerce teams. Lead architecture and technical direction for core billing domains (subscriptions, invoicing, payments, taxation, adjustments,) and Zuora integration, setting patterns and reference implementations used by multiple teams.
NewBilling and Follow-Up Representative-II (Hospital Follow-Up-Medicaid/HMO Payor-MI)- PFS (Remote) Trinity HealthBilling and Follow-Up Representative-II (Hospital Follow-Up-Medicaid/HMO Payor-MI)- PFS (Remote)Farmington Hills, MIRemote$18.47–$27.70 / hourHigh school diploma or Associate's degree in Accounting or Business Administration or related field, and a minimum of three (3) or more years' of direct experience and relevant knowledge of revenue cycle functions and systems working within a hospital or clinic environment, a health insurance company, managed care organization or other health care financial service setting, performing medical claims processing, financial counseling, financial clearance, accounting or customer service activities or an equivalent combination of education and experience. Proactively follow up on delayed payments by contacting patients and third-party payers and determining the cause for delay and supplying additional data as required.
Senior Billing Supervisor Contact Government Services LLCSenior Billing SupervisorDetroit, MI$91,800–$132,600 / yearThis position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firms offices, and other duties as assigned. For the past seven years, weve been growing our government-contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Senior Billing Supervisor CONTACT GOVERNMENT SERVICESSenior Billing SupervisorDetroit, MI$91,800–$132,600 / yearThis position will entail a wide range of duties including being responsible for the effective hands-on coordination and management of the e-billing and payment cycle workflow related to payment posting, charge corrections, monthly reconciling of payments to bank deposits for the Firm's offices and other duties as assigned. Qualifications: Demonstrated ability to work well, be influential and articulate initiatives, projects, results, and analyses to senior leadership and staff, including presenting ideas in a clear, succinct manner.
Billing & Accounts Receivable Specialist Aviat Networks, Inc.Billing & Accounts Receivable SpecialistMIAbout the Role: The Billing and Accounts Receivable (AR) Specialist is responsible for ensuring accurate and timely processing of customer invoices, maintaining clear communication with internal teams and customers, and supporting the resolution of billing discrepancies. Ability to collaborate cross-functionally with Sales, Project Management, and Finance teams, as well as communicate effectively with customers to resolve billing issues and disputes.
Sr. Application Analyst - Epic | Professional Billing | Full Time Henry Ford HospitalSr. Application Analyst - Epic | Professional Billing | Full TimeTroy, MIRequires more than two years of strong experience in one of the following: Technical experience: Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support. Revenue experience includes: Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records, or coding.
NewSr. Application Analyst - Epic | Resolute Professional Billing Henry Ford HospitalSr. Application Analyst - Epic | Resolute Professional BillingDetroit, MIRequires more than two years of strong experience in one of the following: Technical experience: Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support. CERTIFICATIONS/LICENSURES REQUIRED: Epic accreditation or certification in designated application (may hire into position without accreditation or certification but must attain accreditation or certification within first 6 months of hire to continue employment.).
Staff Software Engineer – Billing & Subscription Platform GMStaff Software Engineer – Billing & Subscription PlatformWarren, Michigan$189,300–$290,700 / yearThis is a senior individual contributor role: you will design, build, and optimize cloud‑native solutions on Azure using modern frameworks and event‑driven architectures , while influencing roadmaps, mentoring senior engineers, and collaborating across product, finance, tax, and eCommerce teams. Lead architecture and technical direction for core billing domains (subscriptions, invoicing, payments, taxation, adjustments,) and Zuora integration, setting patterns and reference implementations used by multiple teams.
NewMedical Billing and Support BVO RecruitersMedical Billing and SupportFarmington, MichiganRequired Skills: Medical TerminologyWritingTelephoneMedical BillingMedical ClaimsMedical BenefitsMedical InsuranceMedical CodingICD-9CommunicationHCPCSICD-10Customer ServiceCptData Entry. Maintaining all appropriate claims files and following up on suspended claims; Assisting, identifying, researching and resolving coordination of benefits, Subrogation, and general inquiry issues, then communicating the results; and preparing formal history reviews.
Treasury Management Billing & Account Analysis Analyst I Flagstar Bank NATreasury Management Billing & Account Analysis Analyst ITroy, MI$50,070.75–$76,912 / yearThe Billing & Account Analysis Analyst I is responsible for supporting and executing billing operations, account analysis, and financial reporting related to Treasury Management products and services. Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
Senior Sales Director (Electronic Billing) NorthAB, LLCSenior Sales Director (Electronic Billing)MIThis role will lead activities to increase sales referral accounts through building excellent customer relations with new partners and existing contacts and resources. What you'll do: Prioritize and acquire new business by promoting North's electronic billing solutions while expanding and sustaining revenue from current accounts to increase sales and profitability.
Mainframe Modernization - CSS Billing SME DS TechnologiesMainframe Modernization - CSS Billing SMEDetroit, MichiganJob Title: Mainframe Modernization- CSS Billing SMELocation: RemotePosition Type: ContractOnly W2 Job Description: We are seeking an experienced CSS Billing Subject Matter Expert (SME) to support Mainframe Modernization initiatives for a large Energy & Utilities client. The ideal candidate will bring deep functional and technical expertise in Customer/1 (CSS) Billing systems and Mainframe technologies , with a strong understanding of utility billing processes.
Epic Hospital Billing Analyst- Consultant-Project Deloitte Touche Tohmatsu LtdEpic Hospital Billing Analyst- Consultant-ProjectDetroit, MIThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. PTM Epic Hospital Billing Professionals will support/coach/advise our Client's Project IT Team with tasks throughout the implementation cycle - Design/Workflows, System Build, Testing, Upgrades, and Activation while minimizing extensive travel.
SAP IS-U Billing & Rates Lead - Utilities Industry Accenture PlcSAP IS-U Billing & Rates Lead - Utilities IndustryDetroit, MIAs part of Accenture's Utilities SAP Practice, you'll be delivering major SAP solutions and Utilities-specific capabilities such as customer systems, energy data management, demand response, asset operations, regulatory reporting, Distributed Energy Resources (solar panels, batteries, electric vehicle chargers), and new Utility business models. Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge SAP and Accenture Customer, Sales and Service solutions and technologies on some of the most innovative projects in the world.
Billing & Operations Coordinator Carabell Leslie & CompanyBilling & Operations CoordinatorMount Clemens, MIFull timeThis is a fantastic opportunity to play a key role in keeping day-to-day operations running smoothly while making a real impact on the business. Carabell Leslie & Company is looking for a detail-oriented and driven Billing & Operations Coordinator to join their team in Mount Clemens, MI.
Billing Clerk Clark HillBilling ClerkDetroit, MichiganBilling support includes managing incoming requests, looking up client accounts, providing invoice copies, sending invoices out and assisting billing team in various client/billing related projects. Minimum Requirements: Associate Degree in Accounting, Business, or related discipline or college level accounting classes (in lieu of a degree) with 3-5 years or more hands-on office admin experience in a law firm or professional services environment.
NewBilling Services Associate Frankenmuth InsuranceBilling Services Associateluna pier, MIEssential Functions: Answers inbound phone calls, responds to inquiries in a thorough, accurate, timely and courteous manner, and completes outbound follow-up calls as neededAnalyze billing system information to service our internal and external customers effectively and efficientlyRespond professionally to customer inquiries via phone, email, or letterBilling system entry, as needed, to maintain account integrityHandle inbound premium paymentsAdhering to all compliance regulations and security policiesReview and issue premium refundsReview and evaluate internal collection attempts and send to a third party collection agencyDaily/Monthly billing system reconciliationMonitor accounts receivable balancesPerforms other duties as assigned. This position has the ability to work in office or remote Our team members are passionate about providing exceptional service to our policyholders and agents as well as supporting internal peers.