The Billing Accountant partners closely with the Director of Accounting & Finance, accounting and finance team, operations, franchise support teams, franchisees, clients, and payers to resolve issues, strengthen controls, and improve accounting and billing processes. Investigate billing disputes, denials, short-pays, ACH returns, and account discrepancies in partnership with operations, franchise support teams, clients, and payers, ensuring financial records are updated appropriately when issues are resolved.