In this role, the incumbent manages and assumes direct responsibility for the daily activities of greeting all patients, registering and updating patient demographic and insurance information, scheduling/rescheduling/canceling patient appointments, recording the arrival of patients into the waiting room, recording work-in patients on the schedule, timely and accurate message recording and distribution, updating patient records, printing and distributing the patient schedule,, printing patient encounter forms, receiving and distributing faxes during the day, places the telephones on/off answering service as directed, maintains the orderly appearance of the patient reception area. This person also requires knowledge of check-out, entering of patient charges, collection of co-pay and deductible amounts, collecting outstanding patient balances, performing the daily close-out of billing system, writing the daily bank deposit, daily balancing of the cash drawer, mail sorting and distribution.