Crossroads Health , a 501(c)(3) non-profit organization with facilities located in Mentor, Painesville, and Cleveland, serves Northeast Ohio communities with comprehensive behavioral and primary integrated healthcare, early childhood services, extended housing and recovery services—no matter one’s ability to pay. It includes establishing clients and/or updating demographic information on the billing system, verifying all aspects of a client’s payment arrangements, recording payments, and expediting the collection of payments and resolution of past due accounts.