The Claim Field Specialist acts as the primary resource for groups and providers, within a specific geographic location, to establish, oversee, and maintain a proactive claim education program focused on assisting providers with claim denials, claim education, and claim resolution. Additionally, they will assist in creating bulletins, newsletters, and claim trainings to improve provider claims issues, as well as billing practices, while collaborating with internal and/or external departments to identify claim training and education opportunities.