NewDeskside Support Technician Lead Science Applications International CorpDeskside Support Technician LeadWashington, DC$80,001–$120,000 / yearThe Lead Desktop Support Technician Lead will supervise a team of Desktop Support Technicians requiring a high level of customer service and technical proficiency to more than 1,800 users, both on-site and at regional offices. Resolve technical problems and answer queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
NewCustomer Support Specialist (Technical) Peraton IncCustomer Support Specialist (Technical)Sterling, VA$51,000–$82,000 / yearThe CSS provides technical support and service management functions across the enterprise, requiring the ability to independently assess user-reported issues, analyze available information, determine appropriate resolution or escalation paths, and coordinate with technical support organizations to restore services and fulfill customer requirements. The CAEIO Program provides global IT Operations and Maintenance services supporting the modernization, availability, reliability, and security of legacy networks, applications, databases, and enterprise services supporting Consular Affairs operations.
NewCustomer Service Support Specialist - TS/SCI with Polygraph General Dynamics Information TechnologyCustomer Service Support Specialist - TS/SCI with PolygraphChantilly, VirginiaTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. Education: Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
Information Technology Helpdesk & Client Support - Onsite, National Capital Region BluePath LabsInformation Technology Helpdesk & Client Support - Onsite, National Capital RegionWashington, DC$52,000–$64,000 / year5000 company transforming critical missions for the Departments of Defense, Homeland Security, Energy, and Commerce in a variety of domains, ranging from strategic competition and cybersecurity research and development to border, supply chain, and energy program support. -Experience troubleshooting Windows workstations, printers, scanners, and peripheral devices; managing incident tickets through resolution; maintaining ticket logs and performance metrics; and providing customer support in a professional environment.
Tier 2 Desk Side Support Specialist Ignite ITTier 2 Desk Side Support SpecialistWashington, DCThis role requires strong troubleshooting skills, excellent customer service, and the ability to work collaboratively with infrastructure teams to resolve complex technical issues. Associate's degree in Information Technology, Computer Science, or a related discipline and/or 4+ years of progressively responsible experience in IT support and administrative roles.
End User Support Technician Tier 3 designDATAEnd User Support Technician Tier 3Washington DC, Washington, DCFull timeHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
NewInfrastructure Support Specialist Sienna Systems CorporationInfrastructure Support SpecialistAlexandria, VA$70,000–$75,000 / yearAdminister, configure, maintain, and troubleshoot the infrastructure supporting SNO, including server platforms, directory services, authentication services, virtual environments, network connectivity, office productivity tools, and endpoint protection. You will be the person who keeps the physical and virtual infrastructure running: servers, directory and authentication services, connectivity, endpoints, and the day-to-day equipment the program depends on.
NewKNOWLEDGEBASE AND EVENT SUPPORT SPECIALIST Capitol Technology UniversityKNOWLEDGEBASE AND EVENT SUPPORT SPECIALISTLaurel, MDThis position creates knowledgebase articles, user guides, instructional videos, and other support materials; manages content across WordPress/Elementor, Confluent, and monitors the Help Desk; supports routine Canvas needs; and provides technical assistance for virtual, hybrid, and on-campus events. Associate degree, relevant certificate, or two years of related experience in educational technology, information technology, communications, technical writing, digital media, customer support, or a similar field.
Client Support Technician Personified TechClient Support TechnicianDC$65,000–$75,000macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms. Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.
Help Desk / Field Support Technician CyberLinx SolutionsHelp Desk / Field Support TechnicianAnnapolis Junction, MarylandThis role is responsible for troubleshooting hardware, software, and connectivity issues, supporting desktop environments, and ensuring timely resolution of service requests. CyberLinx Solutions is seeking a customer-focused Help Desk / Field Support Technician to provide first level technical support and onsite assistance for end users.
PC/Mac Desktop Support Specialist IMAGINEEER LLCPC/Mac Desktop Support SpecialistRockville, MDFull timeDesktop Support - Provide technical support on software, hardware, and operating systems (Windows and MacOS), including installations, configurations, maintenance, troubleshooting, imaging new systems and processing outgoing surplus/donation systems, preparing GFE laptops and phones for international travel. Desktop/Customer Support: Provide technical support on software, hardware and operating systems (Linux, Macintosh, Windows), including installations, configurations, maintenance, and troubleshooting.
Technology Support Specialist McDermott Will & EmeryTechnology Support SpecialistWashington, District of ColumbiaInteract with the Automatic Call Distribution (ACD) system and monitor the Information Technology (IT) Help Desk ticketing system to ensure that issues and requests are resolved or escalated per established Service Level Agreements. Coordinate day-to-day operational IT activities including new hire set up, audio and video conference presentations, office moves, and departures.
NewCustomer Support Specialist (Technical) PeratonCustomer Support Specialist (Technical)Sterling, Virginia$51,000–$82,000 / yearFull timeThe CSS provides technical support and service management functions across the enterprise, requiring the ability to independently assess user-reported issues, analyze available information, determine appropriate resolution or escalation paths, and coordinate with technical support organizations to restore services and fulfill customer requirements. The CAEIO Program provides global IT Operations and Maintenance services supporting the modernization, availability, reliability, and security of legacy networks, applications, databases, and enterprise services supporting Consular Affairs operations.
Technical Support Analyst (2026-0185) Acclaim Technical ServicesTechnical Support Analyst (2026-0185)McLeanFull timeFamiliarity with TCP/IP, general networking issues, virus scanning services (desktop, stand-alone and laptop computing services), servers, printers, peripheral devices, installing endpoints including but not limited to desktop IT equipment, printers, VOIP and digital phones, network switches. Supporting all facets of installations, which includes the physical placement of which includes the physical placement of desktop IT equipment to include printers, CAT5 and fiber optic cable, rack mounted network equipment, switches, workstations, and communications equipment as required.
Support Engineer II ISI EnterprisesSupport Engineer IIHerndon, VA$85,000–$95,000 / yearThis role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment. Duties/Responsibilities: Provide first-line support for all support requests, including email troubleshooting, password resets, and mailbox management.
Overnight Support Engineer II - 3 Schedules Available ISI EnterprisesOvernight Support Engineer II - 3 Schedules AvailableHerndon, VA$85,000–$95,000 / yearThis role is ideal for individuals eager to grow their skills in IT support, networking, and compliance while working in a dynamic, fast-paced environment. Duties/Responsibilities: Provide first-line support for all support requests, including email troubleshooting, password resets, and mailbox management.
NewCustomer Support Manager IntelliDyneCustomer Support ManagerWashington, DC$110,000–$160,000 / yearOversee daily operations of the Help Desk (remote/phone/email/ticketing support), Deskside Support (on-site troubleshooting and deployment), Asset Management (hardware/software lifecycle, inventory, procurement tracking), Audio-Visual services (meeting room support, conferencing systems, event AV setup), and Copy/Print Center (print production, scanning, mail services, equipment maintenance). Possess a broad technical skillset that encompasses multiple technical domains such as Microsoft Servers, Linux Servers, Networking, Virtualization, Storage, Datacenter customer support, Microsoft 365 Services, Databases and AWS or Azure cloud computing. .
Technical Onsite Support Hemmersbach Gmbh & Co. KgTechnical Onsite SupportRockville, MD$25–$31 / hourYour skills\n\n Minimum of 2\u20133 years of experience in desktop IT support\n Requirement Knowledge of TCP/IP and basic networking concepts\n Familiarity with Windows OS, Mac OS, and common enterprise applications\n Excellent communication and customer service skills\n Ability to work independently and as part of a team\n Valid driver's license and willingness to travel between client sites\n Technical certifications such as A+ or Network+ are preferred\n This role is an Hourly Non-Exempt position with a targeted salary range of $25 - $31 USD based on experience and skillsets.\n \nYour tasks\n \nHemmersbach is seeking an experienced L2 Onsite Technician to provide onsite IT support across enterprise environments. \n \nKey Responsibilities: \n\n Provide onsite technical support for desktops, laptops, and peripherals \n \n\n Diagnose and resolve hardware and software issues \n \n\n Install, configure, and maintain IT systems and applications \n \n\n Maintain accurate service records, inventory, and equipment tracking \n \n\n Communicate effectively with clients, teams, and management \n \n\n Support project rollouts and deployments \n \n\n \nBe part of us\n \nHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries.
Web Application Support Specialist Dunhill Professional Search of Wilmington, Inc.Web Application Support SpecialistWashington, DC$32.55–$36.06 / hourFull timeJob Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.
Cyber Systems Administrator, AI/ML Support TS/SCI w Poly Peraton IncCyber Systems Administrator, AI/ML Support TS/SCI w PolyLaurel, MD$86,000–$138,000 / yearAs part of a collaborative, high-impact integrated product development team, you'll work on next-generation cyber and AI/ML capabilities hosted on large-scale compute clusters and AWS Cloud infrastructure. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.