Responsibilities: Improve billing data quality through the education and account management of customers, with efforts and emphasis to reduce missing information, bad debt, non-supported diagnosis/non-covered test write-offs, self-pay write-offs, and third-party denials. This role will streamline, improve, and enhance the billing experience for physicians, office staff and patients through education while reducing missing information inflows, revenue loss, denial inflow, and bad debt for Quest Diagnostics.