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The right candidate will combine operational know-how with a consultative sales mindset, working closely with customers and internal carrier teams to deliver exceptional service, competitive pricing, and sustainable growth. This is a farmer-style role ideal for someone who excels at nurturing client relationships, identifying new opportunities within existing accounts, and re-engaging older or inactive customers that have untapped potential.

Account Manager - Jonesboro, ARPosition OverviewOur client is seeking a customer-focused Account Manager to help grow and retain existing shipper relationships within their freight brokerage division. This is a farmer-style role ideal for someone who excels at nurturing client relationships, identifying new opportunities within existing accounts, and re-engaging older or inactive customers that have untapped potential.The right candidate will combine operational know-how with a consultative sales mindset, working closely with customers and internal carrier teams to deliver exceptional service, competitive pricing, and sustainable growth.Key Responsibilities<ul><li>Grow wallet share with assigned accounts by identifying additional lanes, modes, or service opportunities.</li><li>Reignite older or dormant customers by re-establishing relationships, understanding current shipping needs, and positioning our value proposition.</li><li>Act as the primary point of contact for day-to-day communication, load tendering, and issue resolution for assigned clients.</li><li>Partner with Carrier Sales and Operations to ensure on-time delivery, margin protection, and customer satisfaction.</li><li>Develop and execute account growth plans, including quarterly business reviews and performance metrics.</li><li>Maintain detailed account activity in CRM (e.g., HubSpot, Salesforce) to track volume, margin, and engagement levels.</li><li>Provide accurate rate quotes and assist with spot pricing opportunities to maximize revenue and service consistency.</li><li>Collaborate with leadership to establish competitive pricing and service strategies for assigned accounts.</li><li>Stay current on market trends, capacity changes, and competitive pricing to proactively communicate opportunities and risks to customers.</li></ul>Qualifications<ul><li>3-5+ years of experience in freight brokerage, 3PL, or logistics account management.</li><li>Proven success in growing existing business and managing key relationships.</li><li>Strong understanding of Truckload, LTL, and Managed Transportation markets Excellent communication and relationship-building skills with both customers and internal teams.</li><li>Highly organized and detail-oriented, with a proactive approach to problem-solving.</li><li>Comfortable working in a fast-paced, high-transaction environment.</li><li>Proficiency in TMS platforms (e.g., McLeod, Ascend TMS, Mercury Gate) and CRM systems.</li><li>Self-motivated, accountable, and team-oriented.</li></ul>Why Join Us<ul><li>Work with an experienced team that values integrity, transparency, and performance.</li><li>Access to the tools and support you need to succeed operational, carrier, and executive backing.</li><li>Competitive compensation with real upside for results.</li><li>Collaborative, entrepreneurial culture where your impact is visible and rewarded.</li></ul>

Top Talent LLC

Account Manager

Accounts Receivable

Brokerage

Business Growth

Cargo/Freight

Communication Skills

Consultative Sales

Customer Relations

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) Systems

Customer Satisfaction

Detail Oriented

Develop and Maintain Customers

Entrepreneurship

Leadership

Less Than Truckload (LTL)

Logistics Management

Market Trend Analysis

Needs Assessment

Organizational Skills

Partner Sales

Performance Metrics

Pricing

Problem Solving Skills

Product Pricing

Relationship Management

Revenue Growth

Sales Management

Sales Operations

Sales Prospecting

Salesforce.com

Service Delivery

Team Player

Third-Party Logistics (3PL)

Time Management

Manatal

ADAPTED_NOW

Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. + Experience with overall sight management including KPI's and metrics etc. and comfortable with regular customer engagement; Experience managing multiple sites and comfortable traveling to our various locations based on customer needs.

_Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ Job Description : We are immediately hiring a Group Logistics Manager to join our Ryder team. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team. + 110k - 117k Yearly salary + benefits and PTO + Schedule: Monday - Friday 8am - 5pm (Based on business needs) + Experience with overall sight management including KPI's and metrics etc. and comfortable with regular customer engagement; Experience managing multiple sites and comfortable traveling to our various locations based on customer needs When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company. Here are a few of the many benefits when working with us: + Medical, Dental, Vision Benefits start at 30 Days + 401 (K) Savings Plan with a company match + Discounted employee stock purchase options + Quality employee discounts that actually save you money on tools, cars, appliances, travel and more + All major holidays paid and Paid time off within your first year + Up to 12 weeks paid maternity leave If you would like to learn more about this role and similar positions check out the link below: https://www.youtube.com/watch?v=dVoAUtPfj1k Summary The Group Manager Logistics I manages the overall financial, operational and employee aspects of multiple accounts. This individual is responsible for the profitable retention and growth of business within his/her span of control (multiple accounts), while ensuring that financial, employee, safety and customer satisfaction goals are met. Essential Functions + Goal setting, skills assessment, IDPs, career development, performance evaluation, on-going employee feedback. disciplinary actions. Warning Documentation (performance/disciplinary reviews). Performance Improvement Plans for CLS. Identify situations that needs to be elevated to the director. + Developing direct and indirect reports. Relevant HR Skills Training information. Providing on-going employee feedback. Conducting quality and effective selection of qualified personnel. Maintaining corrective staffing levels to avoid unnecessary use of outside labor. + Creating location processes and maintaining SCLM. Cross-training of CLS and CLC. + Customer satisfaction/problem resolution. Review of KPI tracking and improvement. Ensure that all staff is trained in Transportation/Distribution Management. + Improve employee retention. Reduce number of accidents against previous year. Ensure that unnecessary overtime is reviewed and reduced. Collision/Team Safety Reporting follow up with LM. Supervisor First Report of Injury reporting follow up with LM. + Recommend location process initiation and/or improvement and assign responsibility to CLC/CLS. Conduct on-going self-audits of location processes and individual accountabilities. + SOX invoice reconciliation to FFM designee (if highest level at account). SOX revenue recognition preparation FFM designee (if highest level at account). Invoice to customer. Additional Responsibilities + Performs other duties as assigned. Skills and Abilities + Demonstrated project management and facilitation skills., Required + Strong oral and written communications skills., Required + Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required + Ability to work independently and as a member of a team , Required + Flexibility to operate and self-driven to excel in a fast-paced environment , Required + Capable of multi-tasking, highly organized, with excellent time management skills , Required + Detailed oriented with excellent follow-up practices , Required Qualifications + Bachelor's Degree in in business, logistics, supply chain or an additional two (2) years of relevant work experience required, Required + Master's Degree in Related field, Preferred + 5 years or more in relevant experience in supply chain, logistics, warehouse or industry related field, Required + 5 years or more in managing, leading and developing direct reports, Preferred + 5 years or more in managing large multi-level teams, Required + 3 years or more in demonstrated experience in developing and implementing complete logistics solutions and project management skills, Required + 3 years or more in prior experience in leading teams in a LEAN work environment, Preferred + 3 years or more in Profit & Loss responsibility, Preferred + 1 year or more in managing customer KPIs, Required + 0 to 1 year in Some sales experience, Preferred + 0 to 1 year in Some multi-client experience, Preferred + Knowledge of truck brokerage Advanced, Preferred + RD/Logistics/Transportation industry Advanced, Preferred + Ryder Safety Programs Advanced, Preferred + Ryder Financial Reporting and accounting procedures (Walker) Intermediate, Preferred + Basic PC skills (Microsoft Office) Intermediate, Required + RD2000 computer system Advanced, Preferred + Ryder products & services Advanced, Preferred + Ryder sales process Advanced, Preferred + Ryder pricing models Advanced, Preferred Travel + No #INDexempt #LI-MF #FB Job Category: Logistics Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: 110000 Maximum Pay Range: 117000 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees: If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. _Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ #wd

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