P&L accountability for California Personal Lines operations; provide expert guidance to Personal Lines Managers and team leaders in achieving strategic objectives and key business plan priorities • Develop and execute operational strategies aligned with company goals while maintaining strong relationships with Personal Lines teams across all California regions • Support acquisitions integration, onboarding, training, and professional development of Personal Lines associates; collaborate with other regions and practices throughout California and HUB • Partner with producers and senior management to maintain synergy with HUB corporate goals, carrier requirements, and client needs • Collaborate with Personal Lines Managers on renewal and marketing processes, procedures, and practices according to established HUB systems and guidelines • Ensure optimal utilization of agency management systems and technology platforms across all offices • Drive report reconciliation-utilizing various reports to identify variances, lost revenue opportunities, and delayed revenue • Coordinate with accounting department on premium collection and agency credit program compliance • Stay abreast of new products, lines of coverage, industry trends, developing technology, and innovative concepts; effectively communicate throughout the Personal Lines practice. • Provide strategic leadership and direct oversight of the Entertainment Personal Lines Practice, including producers and service staff • Drive growth and retention of Entertainment Practice KPIs through mentorship, training, and competency development • Ensure Account Management team delivers top-level performance on day-to-day responsibilities, including underwriting evaluation, client program analysis, forecasting, and client reporting • Ensure Account Managers provide strategic support and direction to high-net-worth entertainment clients, including short and long-term planning and overall consulting strategy • Strengthen and maintain carrier relationships critical to the entertainment insurance marketplace • Represent HUB at industry events, conferences, and association meetings to strengthen brand presence and develop strategic relationships within the entertainment insurance community • Coordinate and prepare presentation and illustration of proposals for high-profile entertainment clients • Set up complete policy applications and specifications for renewal business aligned with client needs and producer instructions.