Bilingual French Contact Center Agent I United Nations Federal Credit UnionBilingual French Contact Center Agent INew York, New York$51,500–$55,000 / yearFull timeProvide internal and external member service by responding to calls, emails or chats in all inbound queues related to product information, account details, debit/credit card inquiries, establishing new accounts for existing members, etc. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
Field Engineer - Data Center Infrastructure Zones, Inc.Field Engineer - Data Center InfrastructureNew Brunswick, NJOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
VIP Will Call Assistant BSE GlobalVIP Will Call AssistantBrooklyn, NYAs the parent company of marquee properties including the Brooklyn Nets, NY Liberty and Barclays Center, Brooklyn Sports & Entertainment operates at the intersection of live entertainment, premium hospitality, and community engagement. As it expands its existing portfolio, Brooklyn Sports & Entertainment now includes BK MAG, as well as Brooklyn Wine Club, and a hospitality business developing several location-based entertainment properties.
Director Case Development - Contact Center LiveOnNYDirector Case Development - Contact CenterLong Island City, New YorkThe Director leads and develops the contact center team, collaborates across departments to optimize the end-to-end donation process, and serves as a key member of LiveOnNY’s leadership team in advancing the organization’s mission of organ and tissue donation. Serving a vibrant and diverse population of 13 million across New York City and the counties of Nassau, Suffolk, Westchester, Orange, Putnam, Dutchess, and Rockland, LiveOnNY is proud to be one of the highest-performing OPOs in the country.
Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu LtdContact Center Operations Generalist, Business Transformation ArchitectureNew York, NY$171,500–$307,500 / yearExperience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Receptionist (Per-Diem On Call) Sutton Park Center for Nursing and RehabReceptionist (Per-Diem On Call)New Rochelle, NY$18 / hourIf working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We have a graciously appointed facility with a strong belief in patient care and service; join us at our beautiful facility.
Contact Center Operations and Transformation Functional Manager Deloitte Touche Tohmatsu LtdContact Center Operations and Transformation Functional ManagerMorristown, NJ$144,000–$241,000 / yearAssessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics. As a Manager in Deloitte Consulting's Customer offering portfolio, you will help clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery.
Command Center Operator (HEB) - Historical Church Allied UniversalCommand Center Operator (HEB) - Historical ChurchNew York, NY$28–$29 / hourAccurately document routine and unusual events through reports and logs (accomplished via shift reports, pass-downs logs, incident reports, incident reports logs, or other established methods). The Command Center Operator serves as a central liaison between field personnel, supervision, and operations leadership to ensure scheduling accuracy, contract compliance, and real-time response to operational needs.
HR Service Center Specialist GAF Materials LLCHR Service Center SpecialistParsippany, NJ$64,000–$88,000 / year4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence. Manage and deliver HR transactional support as a Workday Super User, encompassing onboarding, password resets, requisitions, life events, job changes, compensation changes, manager reassignment, supervisory organization management, and offboarding.
Senior Backend Platform Developer, Contact Center Systems Navan IncSenior Backend Platform Developer, Contact Center SystemsNew York, NY$118,800–$264,000 / yearThe work includes legacy platform migration, improved reliability and observability, AI-enabled automation, and new services that make our customer and agent experiences faster, smarter, and easier to operate. This is a software engineering role first: where you will design APIs, serverless services, data flows, observability tooling, and AI-enabled workflows that support our customer and agent experience.
Contact Center & Digital Support Director Provident Financial Services IncContact Center & Digital Support DirectorIselin, NJ$123,900–$177,000 / yearPlease note, the base pay actually offered may vary based upon the candidates skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs. This role leads all Contact Center and Digital Support for the bank, with full accountability for customer service performance, employee effectiveness, and risk management for our retail and small business segments.
Test Center Administrator (FT) Prometric IncTest Center Administrator (FT)Clark, NJMust be 18 years of age to qualify • SKILLS • Ability to communicate professionally and effectively with candidates and coworkers • Ability to write detailed and accurate reports and correspondence • Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation • Familiar with Microsoft Windows-based computer programs and applications, including but not limited to MS Office, Outlook, Explorer, web browsing • PHYSICAL JOB REQUIREMENTS • Must be able to bend, stoop, and lift up to 40 pounds • Ability to remain in a stationary position for extended periods of time while administering exams • Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room • Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam • Ability to maintain computers in the lab and office setting by physically maneuvering in tight spaces while maintaining safety protocols. • Maintain and apply expert knowledge of test center policies, practices, and procedures • Greet examinees and verify identification • Perform required security checks, including the use of wands • Continuously monitor candidates as they complete exams • Report and/or resolve candidate issues with urgency • Maintain secure environment and materials in the test center at all times • Ensure every candidate receives a fair and comfortable testing experience • Report any occurrences outside company guidelines • Ability to be flexible with scheduling based on Prometrics days of operations • Represent Prometrics vision, mission, and values • Safeguard the test center from misconduct • If applicable, digitally scan and record candidate fingerprint identification.
NewTeam Lead, Consumer Sales Contact Center (Virtual, US) Allied Moving Services AustraliaTeam Lead, Consumer Sales Contact Center (Virtual, US)NYRemote$58,000–$72,500 / yearFrom corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity.
Field Service Technician HVAC - Data Center Munters ABField Service Technician HVAC - Data CenterNJUnderstand that Field Service's major role is one of instant response to customers' needs and focus as a part of a team always makes us available to our customer needs, urgent or otherwise. Job Summary: Data Center Service Technicians travel to customer sites to start up, commission and safely troubleshoot and repair Data Center equipment.
Contact Center Agent I United Nations Federal Credit UnionContact Center Agent IQueens, New YorkRemote$51,500–$55,000 / yearFull timeProvide internal and external member service by responding to calls, emails or chats in all inbound queues related to product information, account details, debit/credit card inquiries, establishing new accounts for existing members, etc. Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
Capgemini Invent - AI Contact Center Senior Consultant Capgemini SECapgemini Invent - AI Contact Center Senior ConsultantNew York, NY$105,600–$199,480 / yearIt delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Familiarity with contact center platforms and ecosystems (e.g., Genesys, NICE, Amazon Connect, Salesforce, Kore.ai) and AI-enabled service capabilities such as agent assist, knowledge retrieval, automation, or intelligent routing.
Advanced Practice Provider Psychiatric Nurse Practitioner - Family Health Center Brooklyn NYU Langone HealthAdvanced Practice Provider Psychiatric Nurse Practitioner - Family Health Center BrooklynBrooklyn, NY$77.71–$93.35Full timeThe network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. Provider will be expected to uphold and implement the following principles: Providers are expected to appropriately supervise and contribute to the training of residents and students in the ambulatory setting and to timely complete evaluation forms in connection with such supervision and training.
Lead Treasury Management Small Business Support - Woodbridge (Hybrid) Provident Financial Services IncLead Treasury Management Small Business Support - Woodbridge (Hybrid)Woodbridge, NJ$31.18–$38.97 / hourPOSITION SUMMARY: Provident Bank is seeking a Lead Treasury Management Small Business Support professional to supervise and support a team of Treasury Management Customer Support Specialists serving our small business clients. This role plays a critical part in ensuring high‑quality service delivery, strong risk controls, and an exceptional customer experience across treasury management products and digital banking services.
Inbound Call Center Reps - Financial Transfer Agent Dept. ExlService Holdings IncInbound Call Center Reps - Financial Transfer Agent Dept.NY$19–$24 / hourIn this role, you'll make an impact in the following ways: Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance. In this role, you'll make an impact in the following ways: Respond to customers inbound calls via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
CRM Field Clinical Representative - Manhattan, NY Boston Scientific CorpCRM Field Clinical Representative - Manhattan, NYNew York City, NY$70,000–$90,000 / yearThe anticipated annualized base amount or range for this full time position will be $70,000 to $90,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Our mission is to improve patient outcomes and quality of life through less-invasive, cutting-edge therapies-including implantable cardioverter defibrillators (ICDs), insertable cardiac monitorization systems (ICMs), and cardiac resynchronization therapy (CRTs).