The SBA Community Navigator Program, a federally funded program, focuses on providing targeted outreach for small businesses in underserved communities through leveraging partnerships with local and ethnic community-based organizations (ECBOs) who will connect to specific sectors of the entrepreneurial community to provide assistance during economic recovery, including:/pullifinancial assistance and access to capital/lilicontracting and procurement/lilimarketing, operations, business development, and exporting/liliindustry-specific training/li/ulpMajor Responsibilities:/pulliAssist in the outreach and recruitment of program participants; screen and assess interested County of San Diego residents for program eligibility and participation;/liliConnect with ECBOs and provide assistance with coordination of technical assistance and trainings, data collection, and other administrative tasks as needed;/liliLead training programs on a variety of topics including marketing, financial literacy, starting a business, best business practices, etc;/liliData entry in Neoserra, SalesForce, and ETO, as necessary, to log key outcomes such as milestones, scope of work, surveys, etc;/liliEnsure that information required for program eligibility and reporting purposes is collected and that accurate records are maintained, including case files and client data entry across multiple databases;/liliEnsure necessary steps are taken to obtain relevant data in a timely fashion; follow up with all clients regularly and record all contacts with case notes;/liliProvide one-on-one business counseling and management assistance to new and existing San Diego County resident-owned businesses in all areas of business start-up and expansion;/liliAssist entrepreneurs to become ready for business financing through preparation of loan applications, business plans, and financial statements;/liliUnderwrite and package loan applications, and present for review to the IRCs CDFI;/liliProactively facilitate referrals to outside service providers as necessary to meet the diverse needs of the program participants;/liliConduct individual case management and loan collections, including off-site technical assistance visits to the businesses or homes of program participants;/liliAssist participants in accessing funding such as grants and loans;/liliAssist in the planning and coordination of training activities and special events;/liliDevelop outreach materials and assist with communication to partners;/liliAttend regularly scheduled meetings with other IRC staff and volunteers as part of the review, evaluation, and program maintenance process;/liliOther duties as assigned./li/ulpJob Experience operating a small business in lieu of small business development counseling and training may be acceptable./liliPrior experience working with immigrant and refugee entrepreneurs is strongly desired;/liliExperience in the non-profit sector strongly preferred;/liliExcellent organizational, record-keeping, and analytical skills;/liliStrong written and verbal communication skills;/liliProven ability to conduct effective instructional sessions to colleagues and entrepreneurs;/liliProficiency in Spanish;/liliAbility to work independently, be a self-starter, and maintain responsibility for multiple tasks./li/ulpWorking