Indianapolis, IN4 days ago
SkillRequired / DesiredYears of ExperienceBachelor’s degreeRequiredExperience performing business process analysis and creating documentation, including BRDs, FRDs, user stories, and traceability matricesRequired5 YearsExperience in business process modeling and workflow design using Visio, BPMN, or similar toolsRequired5 YearsExperience working across the full Software Development Lifecycle, including analysis, design, testing support, and implementationRequired5 YearsExperience working in Agile and/or Waterfall environments using tools such as Jira or similar systemsRequired5 YearsExperience supporting system testing, including test case development, UAT execution, and defect trackingRequired5 YearsExperience performing data analysis using SQL, advanced Excel, or Power BI for reporting and validationRequired5 YearsExperience working with systems integration concepts, including APIs, REST/SOAP, and data flow validationRequired5 YearsExperience working with enterprise platforms such as Salesforce, ERP systems, or similar technologiesRequired5 YearsSalesforce Certified Administrator or Business Analyst certificationHighly DesiredKnowledge of child welfare programs, operations, or systemsHighly DesiredPBA or CBAP certificationHighly DesiredMCSE or CSEP certificationHighly DesiredWork Environment & Travel. This position will work closely with central office staff, regional managers, field office directors, supervisors, family case managers, IT managers, software development teams, quality assurance teams, systems support, project managers, vendors, and other stakeholders.