PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerSeattle, WA$144,000–$241,000 / yearAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
Dental Assistant III - On-Call Sea Mar Community Health CentersDental Assistant III - On-CallEverett, WashingtonSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar is seeking a Dental Assistant III to support dental providers and assist with clinic coordination, staff training, patient flow, supply inventory, and equipment maintenance.
Medical Assistant On-Call Sea Mar Community Health CentersMedical Assistant On-CallTacoma, WashingtonSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. This role serves as a key member of the care team, assisting with patient intake, clinical quality measures, documentation, referrals, and procedures to ensure efficient patient flow and excellent care.
Group Life Counselor III On-Call (RENACER) Sea Mar Community Health CentersGroup Life Counselor III On-Call (RENACER)Seattle, WashingtonSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth.
Group Life Counselor III On-Call (Renacer) Sea Mar Community Health CentersGroup Life Counselor III On-Call (Renacer)Seattle, WASea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth.
On Call Receptionist Sea Mar Community Health CentersOn Call ReceptionistEverett, WashingtonKey Responsibilities:• Greet patients, answer phones, and schedule appointments• Register patients and accurately enter demographic information• Collect patient payments and maintain accurate records• Assist patients with forms, services, and referrals to community resources• Support back-office staff to help address clinical quality measure gaps• Maintain a clean, organized front desk and patient waiting areas• Qualifications:• High School Diploma or GED required• Previous medical or dental front office experience preferred• Bilingual English/Spanish preferred• Strong communication, organization, and customer service skills• Ability to manage a multi-line phone system and basic office equipment• Fast-paced clinic environment with frequent patient interaction.• Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State.
Dental Assistant lll On-Call Sea Mar Community Health CentersDental Assistant lll On-CallLakewood, WASea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar is seeking a Dental Assistant III / Lead Dental Assistant to support dental providers and assist with clinic coordination, staff training, patient flow, supply inventory, and equipment maintenance.
Receptionist On-Call Sea Mar Community Health CentersReceptionist On-CallLakewood, WASea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services.
Juvenile Rehabilitation Officer 2 (JRO2) on-call - Snoqualmie State of WashingtonJuvenile Rehabilitation Officer 2 (JRO2) on-call - SnoqualmieSnoqualmie, WA$24.14–$34.07 / hourIn addition to those required qualifications, our ideal applicant will also have some or all of the following: Two or more years of experience in the areas of work such as: social services, youth group activities, security guard, correctional officer, police officer, police reserve officer, military police, or other law enforcement work; or a certificate of completion in a basic law enforcement training program approved by the Washington Criminal Justice Training Commission (CJTC) or, a certificate of completion in a police or reserve police academy or military training program. The Department of Children, Youth, and Families (DCYF) is accepting applications for a Juvenile Rehabilitation Officer 2 to join our team at Echo Glen Children's Center to provide security and safety services for residents, staff, and visitors in our juvenile rehabilitation residential facility.
After Hours On-Call Social Service Specialist 1-3 In Training (SSS3) - Region 3 State of WashingtonAfter Hours On-Call Social Service Specialist 1-3 In Training (SSS3) - Region 3WA$27.97–$44.68 / hourThese positions may receive 10% assignment pay when the incumbent reaches the goal class of Social Service Specialist 3. This is in addition to the regular base salary; the required duties include performing visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect to assess the safety of vulnerable children. (SSS3 level): I have completed a Masters degree in social services, human services, behavioral sciences, or a Master's degree that included 30 semester or 45 quarter credits in a Social Services discipline AND I have a minimum of One (1) year of paid social service experience*.
After Hours On-Call Social Service Specialist 2-3 In Training (SSS3) - Region 4/Kent State of WashingtonAfter Hours On-Call Social Service Specialist 2-3 In Training (SSS3) - Region 4/KentKent, WA$31.64–$44.68 / hourThese positions may receive 10% assignment pay when the incumbent reaches the goal class of Social Service Specialist 3. This is in addition to the regular base salary; the required duties include performing visits in unregulated environments, such as private residences, to conduct investigations for allegations of abuse and/or neglect to assess the safety of vulnerable children. (SSS3 level): I have completed a Masters degree in social services, human services, behavioral sciences, or a Master's degree that included 30 semester or 45 quarter credits in a Social Services discipline AND I have a minimum of One (1) year of paid social service experience*.
Implementation Engineer - Unified Communications & Contact Center Solutions Cerium Networks, Inc.Implementation Engineer - Unified Communications & Contact Center SolutionsSeattle, WA$95,000–$130,000 / yearThis role partners with Solution Architects and Project Managers to successfully implement net-new solutions, perform upgrades and troubleshoot customer issues to successful customer outcomes. Install, upgrade and troubleshoot the Avaya Aura suite of products, including Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), AADS, and Messaging.
NewPatient Services Rep-Contact Center Evergreen HealthcarePatient Services Rep-Contact CenterKirkland, WA$22.59–$36.14 / hourPrimary Duties: Coordinates all aspects of patient scheduling to include creating initial and follow up in-person and virtual visit appointments; rescheduling, cancelling, and managing self-scheduled appointments in a timely manner that meets the needs of the patient and optimizes provider schedules. Responsibilities may include inbound and outbound call management in relation to patient registration and scheduling; payment processing and charge reconciliation; message and work queue management; facilitating pathway for patients needing RN triage; prior authorizations, medication refill management; referral management and other duties as assigned.
Contact Center Lead North Creek RoofingContact Center LeadFife, WA$60,000–$75,000 / yearThe "Estimate of Total Expected Annual Earnings" listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. We are North Creek Roofing , serving homeowners throughout the Puget Sound since 1996 with expert roof replacements, repairs, inspections, and gutter services.
JUVENILE DETENTION OFFICER - ON CALL Kitsap CountyJUVENILE DETENTION OFFICER - ON CALLPort Orchard, WA$29.67–$37.96 / hourThis flexible, on-call role offers a unique opportunity to make a meaningful difference in the lives of young people by helping them overcome challenges, develop essential life skills, and successfully reintegrate into their communities. Driving Requirements (If applicable) The successful incumbent must meet the driving requirements of this position and submit a copy of a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.
Data Center Construction Manager - Owners Rep PkazaData Center Construction Manager - Owners RepSeattle, WAManage relationships with strategic alliance clients; serve as a key resource to multiple client teams; Manage and maintain liaison with various Project Managers that oversee project deliverables on construction efforts with support of contractors and vendors in order to manage the day to day activities that impact the delivery of company’s critical facilities construction projects. Manage financial aspects of entire project: establish & manage project budgets (including hard and soft costs), maintain monthly forecasts and cash flow analysis, prepare anticipated cost reports and any other reports to protect the company’s interest and simultaneously maintain good relationship with the client.
Contact Center Specialist III, Workforce Management (Must Live in WA) Kaiser PermanenteContact Center Specialist III, Workforce Management (Must Live in WA)Renton, WAJob Summary: In addition to the responsibilities listed below, this position is responsible for maintaining key performance indicators (KPIs) in a contact center(s) and/or region(s) by monitoring volume of contacts and staffing requirements and making adjustments to meet KPIs; tracking adherence to schedules and escalating any net staffing gaps caused by absences or offline exceptions; reviewing and sharing metrics with team; monitoring and ensuring all policies and procedures are contractually compliant; collaborating with team and stakeholders to address trends and incorporating into future forecasts; monitoring offline activities and allocating resources; identifying and reporting technical issues related to systems; participating in the maintenance of tools and implementation of solutions; and supporting training efforts on software and procedures. Supports contact center services by: supporting customers (e.g., internal stakeholders, members, patients, providers, doctors) with information and resources or directing them to the appropriate party, independently; and tracking and resolving routine, non-routine, and/or escalated issues reported by a wide variety of customers (e.g., internal stakeholders, members, patients, providers, doctors) as well as following procedures to escalate issues requiring additional review to senior team members.
Assistant Center Director - Sales and Customer Service Code NinjasAssistant Center Director - Sales and Customer ServiceSeattle, WashingtonAbout the Role: Code Ninjas of Beacon Hill is looking for an enthusiastic and people-focused Assistant Center Director with a focus on Customer Service and Sales to join our team part-time in Seattle, WA (N. About Us: Code Ninjas Beacon Hill is a premier STEM learning center dedicated to teaching kids ages 5–14 how to code through fun, game-based curriculum in a supportive and energetic environment.
On-Call Bachelor Level Crisis Clinician KITSAP MENTAL HEALTH SERVICESOn-Call Bachelor Level Crisis ClinicianBremerton, WA$29.58–$36.97 / hourGeneral Summary of Duties: Major Responsibilities/Tasks: Provide crisis outreach services throughout Kitsap County working within a collaborative and supportive team environment with assignments requiring outreaches for community crisis interventions and assessments, including: Display effective skills in risk assessment, management of the interview, crisis management, and decisive decision making that leads to a safe and secure crisis interventions. Conduct face to face (FTF) assessments of individuals to determine their crisis and when appropriate collaborate with DCRs for warm handoff of clients to DCR's that meet criteria for involuntary detention under criteria defined by the Involuntary Treatment Act (RCW 71.05 or 71.34) or that they meet crisis resolution by a least restrictive alternative.
Patient Access Coordinator (Per Diem / On Call) Overlake Hospital Medical CenterPatient Access Coordinator (Per Diem / On Call)Bellevue, WA$22.22–$33.33 / hourOverlake is committed to providing ready access to a highly trained and compassionate medical team, who are consistent and comprehensive in coordination of care for all patients. Join a dynamic team of professionals driven to provide the highest level of patient centered care and excellence every day!