Promotes superior customer service by: (i) serving as a role model for customer service; (ii) maintaining good working relationships with patients, visitors, physicians, and employees of the clinic as well all other areas; (iii) building a sense of teamwork within the clinic; and (iv)timely follow-up with patients, family members, physicians and clinic staff. Comprehends and is familiar with financial and quality indicators including but not limited to system level KPIs, financial statements, cost/revenue projections,, Leadership Dashboards, and other clinic statistical data and uses information to analyze performance, productivity, forecasts for budgets, profitability of new services and capital/minor equipment needs.