Service Desk Technician I Terrestris Global SolutionsService Desk Technician IWashington, DCRemoteAs the Service Desk Technician I you will be primarily responsible for issues related to user workstations, including desktops, laptops, 10Zig zero clients, and mobile thin clients. We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required.
Service Center Manager CGI IncService Center ManagerFairfax, VAHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. This role is responsible for end‑to‑end service delivery across Service Desk operations, desktop support, incident management, IT service request management, ticket workflows, communication processes, and knowledge management.
Help Desk Specialist Helm Point SolutionsHelp Desk SpecialistMarylandAs a Help Desk Specialist, you will: Provide service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large community of users. If you're passionate about cybersecurity and ready to contribute to a high-impact mission, apply today or email your resume to recruiting@helmpoint.com for a confidential conversation.
Help Desk Tier II Administrator Geospatial And Cloud AnalyticsHelp Desk Tier II AdministratorQua, VirginiaCompensation: $49,000.00 per year GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. This role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems.
16years Helpdesk Specialist Master - Onsite GoIntellects Inc.16years Helpdesk Specialist Master - OnsiteWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Job Description: The Help Desk Technician provides first‐line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
Helpdesk Specialist Master GoIntellects Inc.Helpdesk Specialist MasterWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
Incident Technician ManTech International CorpIncident TechnicianTysons, VA$75,500–$125,600 / yearYou will support end users through incident management, equipment installations, and troubleshooting while collaborating with network services, systems engineering, and application development teams to restore service, identify problems, and meet ongoing operational needs. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories.
Help Desk Technician II - TS/SCI W/ poly General Dynamics Information TechnologyHelp Desk Technician II - TS/SCI W/ polyAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
Service Desk Lead (Active Secret Clearance) NANA Regional Corporation IncService Desk Lead (Active Secret Clearance)Alexandria, VA$150,000–$170,000 / year2 years of experience with ServiceNow platform and M365 products in a production environment, with configuration and leveraging experience for ServiceNow Incident Management, Knowledge Management, Service Catalog, SharePoint, M365 Teams, and Exchange Online. 9 years of experience in helpdesk/desktop support roles to include incident management, problem management, service request fulfillment, remote troubleshooting, hardware and software support, and customer service.
Senior Manager, Information Technology AppianSenior Manager, Information TechnologyMclean, VA$125,000–$250,000 / yearGrowth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. Empower and Train: Design and execute comprehensive, company-wide training programs, prompt engineering workshops, and documentation to upskill Appianites globally, driving internal AI literacy and maximizing our corporate ROI on technology.
IT Service Desk Lead OTJ ArchitectsIT Service Desk LeadWashingtonIT Service Desk Lead HYBRID -candidate must be able to come into DC office two-three days a week Job Description: The Service Desk Lead a\s responsible for day-to-day IT support operations and escalation management, ensuring a responsive, high-quality technology experience for employees. This role serves as the primary Level 2 escalation point, while also providing hands-on technical ownership of endpoint management, Microsoft 365, and identity/access processes.
NewIT Infrastructure & Security Administrator AMT EngineeringIT Infrastructure & Security AdministratorRockville, MarylandFull timeThis person will own day-to-day infrastructure operations, support our CMMC compliance journey, and bring working knowledge of AI tools, scripting, and modern server environments. Operating as an ESOP allows us to reward our dedicated and loyal employees with additional benefits from the company’s stock as well as an incentive to continue building a high-performance ownership culture.
NewTech Control Facility (TCF) Operations, Lead Geospatial And Cloud AnalyticsTech Control Facility (TCF) Operations, LeadArlington, VirginiaCompensation: $155,000.00 per year GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. Geospatial and Cloud Analytics (GCA) is seeking a Tech Control Facility (TCF) Operations, Lead to oversee the day-to-day performance, operational readiness, and modernization of TCFs and supporting infrastructure, at a federal client site.
Actionet, Inc. Careers - Project Manager ActioNet, Inc.Actionet, Inc. Careers - Project ManagerWashington, DC$130,000–$200,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with solid qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.
Actionet, Inc. Careers - Call Center (Tier 1) Manager ActioNet, Inc.Actionet, Inc. Careers - Call Center (Tier 1) ManagerRockville, MDActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries.
Call Center (Tier 1) Manager ActioNet IncCall Center (Tier 1) ManagerWashington, DCActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries.
IT Architecture Senior Specialist SAP SEIT Architecture Senior SpecialistHerndon, VARequisition ID: 449334\n \nWork Area: Information Technology\n \nExpected Travel: 0 - 10%\n \nCareer Status: Professional\n \nEmployment Type: Regular Full Time\n \nCareer Level: T3\n \nHiring Manager: Marc Carrano \n \nRecruiter Name: Kathy Thompson\n \nAdditional Locations: \n \nSAP NS2 Application Architect-TS/SCI+poly-onsite-Chantilly, VA\n \nCOMPANY DESCRIPTION\n \nNS2 COMPANY DESCRIPTION \n \nSAP is the global market leader for business software and related services.\u202fSAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary\u202fof SAP.\u202f\u202fAt SAP NS2, we leverage best-in-breed technologies engineered by SAP to protect the lives, assets and information of Americans.\u202f\u202fWe\u202foffer \n \nPlease note that any violation of these guidelines may result in disqualification from the hiring process.\n \nRequisition ID: 449334 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid\n \nRequisition ID: 449334\n \nPosted Date: Mar 13, 2026\n \nWork Area: Information Technology\n \nCareer Status: Professional\n \nEmployment Type: Regular Full Time\n \nExpected Travel: 0 - 10%\n \nLocation:\n \nHerndon, VA, US, 20171 \n \nJob alert\n \nshare\n \nNearest Major Market: Washington DC \n \nJob Segment: Cloud, Testing, ERP, Developer, Architecture, Technology, Engineering \n\n.
Subject Matter Expert II - Radio Support ActioNet IncSubject Matter Expert II - Radio SupportArlington, VAServes as subject matter expert, possessing in-depth knowledge of a particular area, such as cyber strategy and implementation, enterprise performance management, technology innovation and IT modernization planning, enterprise performance management, data center consolidation, cloud strategy, technology innovation or other business, computer science, engineering, mathematics, or related sciences. Provides on-site end-user support, telecom installation, maintenance, and repairs to a wide variety of telecommunications' systems, equipment, cabling, and to other related systems and equipment at all locations.
IT Manager Community Anti-Drug Coalitions of AmericaIT ManagerAlexandria, VA$75,000–$110,000 / yearExperience working in a nonprofit, association, or mission-driven organization Familiarity with Association Management Software netForum (AMS) and Learning Management Systems Docebo (LMS) Relevant certifications (e.g., CompTIA Security+, Microsoft Certified, PMP, or similar). Collaborate closely with staff across all departments to understand technology needs and deliver effective solutions Communicate technical concepts clearly to non-technical audiences Serve as a trusted advisor to senior leadership on technology strategy.
EPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full Time SolutionHealthEPIC Applications Analyst (1-4): Hospital Billing Admin and Hospital Billing Claims - IT Services - Full TimeMDEpic Application Analysts 2-4 require current Epic training status (certification, accreditation, and/or proficiency) in primary application required, with a combination of current Epic training statuses in additional area(s) in application maintenance and development required in upper levels. Ideal candidates will possess strong experience as analyst with expert knowledge and experience in leading system analysis with special emphasis on system methodologies, projects management and business process reengineering related to information systems required.