Managing Director Business Banking Relationship Management Webster BankManaging Director Business Banking Relationship ManagementSuffern, NY$140,000–$160,000 / yearProven relationship management skills with demonstrated capabilities, in managing and growing a sales pipeline, fostering COI relationships & referral sources, and developing new business relationships. Experience in business/commercial credit, financial analysis techniques & lending policy, with ability to independently package and present credit deals to segment leadership & credit team up to $2MM Total Credit Exposure.
NewCustomer Load Management Analyst ECLAROCustomer Load Management AnalystWhite Plains, NY$45–$50 / hourProject Overview: The Customer Load Management (CLM) Analyst may work in various distinct areas, short-term forecasting, long-term forecasting, load research, load evaluations, capacity/UCAP forecasting, capacity reconciliation and various market and customer load related analytics. The CLM Analyst develops comprehensive, dynamic, and static forecasts of demand, energy, capacity and coincident peak loads, as well as production sales delivery and New York Independent System Operator (NYISO)-related bids and bilateral transactions for all of Client's customers as well as all of the enterprise-wide stakeholders.
J.P. Morgan Wealth Management - Vice President, Business Development Consultant - Paramus, NJ JPMorgan Chase Bank, N.A.J.P. Morgan Wealth Management - Vice President, Business Development Consultant - Paramus, NJParamus, NJFull timeChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Coordinate and lead training and support for sales and support teams to ensure effective adoption of new technology, practice management and business development supporting an Advisor's practice.
Business Management - Associate AQR Capital Management LLCBusiness Management - AssociateGreenwich, CT$120,000–$140,000 / yearThe group is responsible for education, awareness and managing new and current client relationships for AQR strategies through dedicated coverage to the Family Office community, Registered Investment Advisor community, as well as elite advisors and teams within the major Broker-Dealer segment. You will work closely with the leaders of AQR's US Wealth channels, including RIAs, Broker Dealers, and Family Offices, while also partnering across the organization with teams in corporate functions, operations, technology, and portfolio management.
Wealth Management Strategic Solutions Product Owner/Business Analyst - Associate Morgan StanleyWealth Management Strategic Solutions Product Owner/Business Analyst - AssociatePurchase, NY$58,000–$115,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. WM Platforms consists of nine sub-teams including: Field Experience & Platforms, Digital Client Experience & Platforms, Workplace Platforms, Automation & Workflow Solutions, Digital Trading & Investing, UX Design & Research, Strategy & Execution.
Field Business Management, Associate / AVP Morgan StanleyField Business Management, Associate / AVPPurchase, NY$58,000–$130,000 / yearThe Field Management Home Office: internal "corporate" team is responsible for managing and driving strategic initiatives for the broader Wealth Management Field organization; various teams include Field CAO, Business Development and Field Training, Private & International Wealth Management, Field Business Risk and Field Business Management. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries.
Instructor of Business Management (Tenure Track) - Westchester Community College SUNY Westchester Community CollegeInstructor of Business Management (Tenure Track) - Westchester Community CollegeValhalla, NYInstructor of Business Management (Tenure Track) - Westchester Community College - SUNY Westchester Community College.
Managing Director Business Banking Relationship Management Webster Financial CorpManaging Director Business Banking Relationship ManagementNY$140,000–$160,000 / yearKey skills and experience: Candidates must have at least 3+ years of specific Business Banking Relationship Management sales experience, developing and managing business relationships, 5+ managing relationships/banking experience. Proven relationship management skills with demonstrated capabilities, in managing and growing a sales pipeline, fostering COI relationships & referral sources, and developing new business relationships.
Manager, Product Management - Small Business Mastercard IncManager, Product Management - Small BusinessPurchase, NY$150,000–$254,000 / yearLeadership & Collaboration: Prior people management or team leadership experience preferred; strong consultative problem-solving skills; effective executive communication and stakeholder management; comfort operating in highly matrixed, cross-functional settings. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and.
Growth Platforms - Business Unit Relationship Management, Deloitte Microsoft Technology Practice (Manager) - C_MAT Deloitte Touche Tohmatsu LtdGrowth Platforms - Business Unit Relationship Management, Deloitte Microsoft Technology Practice (Manager) - C_MATStamford, CT$122,000–$240,500 / yearWithin the Deloitte Microsoft Technology Practice, this team enables differentiated, innovative go-to-market (GTM) solutions that provide quantified value to our clients by aligning our capabilities with applicable market trends and firm strategies. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Business Analyst #26-12877 US Tech Solutions, Inc.Business Analyst #26-12877White plains- Westchester, NY$70 / hourUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. Success Metrics Definition - Defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
Regulatory Reporting Business Analyst Infosys LtdRegulatory Reporting Business AnalystStamford, CT2246504No5439236410.00.006/04/2026Regulatory Reporting Business AnalystIn the assigned Job Role of Domain Project Lead 1, your Area Of Responsibility will be as below: Develop project timelines, proactively identify and address resource discrepancies, to ensure timely project completion. 148976BRConnecticut, North Carolina, TexasUSAInfosys Limited Domain Project Lead 1ITL USA Charlotte, NC, Dallas, TX, Stamford, CTRegulatory Reporting Business Analyst.
2027 Business Development Summer Analyst AQR Capital Management LLC2027 Business Development Summer AnalystGreenwich, CTThe team is responsible for education, awareness and managing new and current client relationships for AQR strategies through dedicated coverage to the Family Office community, Registered Investment Advisor community, as well as elite advisors and teams within the major Broker-Dealer segment. Learning is the cornerstone of our culture and plays an active role in the internship experience - through daily collaboration and interaction with employees at all levels, in workshops and classes, and most significantly by working on projects that matter to the many clients we serve.
Business Analyst InfoPeopleBusiness AnalystWhite Plains, NYThis includes upgrading end-of-life and end-of-support technologies, acquiring new capabilities, and ensuring continued alignment with organizational strategy. Success Metrics Definition defining AI performance KPIs such as accuracy, precision, business ROI, cost savings, or customer satisfaction improvements.
Business Analyst LancesoftBusiness AnalystWhite Plains, NY$60This includes upgrading end of life and end of support technologies, acquiring new capabilities, and ensuring continued alignment with organizational strategy. Business Change Impact Assessment and Stakeholder Engagement Identify impacted stakeholders and assess needs and change impacts.
Business Analyst Ampcus IncorporatedBusiness AnalystWhite Plains, NYThis includes upgrading end of life and end of support technologies, acquiring new capabilities, and ensuring continued alignment with organizational strategy. Documentation, Training, and Knowledge Transfer Develop and maintain BRDs, functional specs, process maps, and procedure documents.
Franchise Business Consultant The Brothers That Just Do GuttersFranchise Business ConsultantPoughkeepsie, NYAs a proactive leader, you will provide strategic guidance through targeted training on vital financial tools, foster a culture of accountability, promptly resolve compliance issues, and ensure our franchise network's sustained success and growth. Within 90 days: Effective management of franchisee relationships, communication of issues or concerns to the management team, and ensuring all systems are accurate and up to date.
Senior MuleSoft Technical Business Analyst (Integration Analyst) IconmaSenior MuleSoft Technical Business Analyst (Integration Analyst)Paramus, NJ$60.71–$64.28 / hourLead end-to-end business analysis for complex enterprise integration initiatives, driving requirement discovery through structured stakeholder interactions and translating strategic objectives into actionable functional outcomes. Develop comprehensive functional requirement specifications, including process flows, business rules, data mappings, and non-functional requirements with high emphasis on clarity, traceability, and testability.
Insurance Underwriting Business Analyst Deloitte Touche Tohmatsu LtdInsurance Underwriting Business AnalystCT$128,000–$252,500 / yearAs a Senior Consultant, Strategy, Growth and Transformation on the Insurance Solutions team, you will be responsible for advising clients on commercial and specialty insurance underwriting and policy transformation, operating model design, and business process modernization. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Business Systems Analyst - Conversational AI/IVR/IVA (46113) Levi, Ray & Shoup IncBusiness Systems Analyst - Conversational AI/IVR/IVA (46113)CT$50–$70 / hourIn this position the Business Systems Analyst - Conversational AI/IVR/IVA will lead customer journey analysis and requirements definition for upcoming merger activities impacting IVR, IVA. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Business Analyst - Contract Atlantic Partners CorporationBusiness Analyst - ContractElmsford, NYThis consultant partners with the Digital Adoption Team and operational leaders and frontline staff to increase utilization of digital tools, improve patient engagement, and ensure digital capabilities are consistently integrated into daily workflows. The consultant serves as an on-site resource, providing real-time coaching, workflow observations, staff training, performance monitoring, and adoption support across different sites within MMC and WPH.
Business Analyst PhaxisBusiness AnalystElmsford, NY$96–$98 / hourThis consultant partners with the Digital Adoption Team and operational leaders and frontline staff to increase utilization of digital tools, improve patient engagement, and ensure digital capabilities are consistently integrated into daily workflows. The consultant serves as an on-site resource, providing real-time coaching, workflow observations, staff training, performance monitoring, and adoption support across different sites within MMC and WPH.
Epic Payer Platform Business Consultant, Senior Associate PricewaterhouseCoopers LLPEpic Payer Platform Business Consultant, Senior AssociateCT$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others.
Associate Business Consultant Yantran LLCAssociate Business ConsultantPurchase, NYThe ideal candidate will have 7 10 years of experience in business analysis, with a proven track record of delivering actionable insights and solutions that drive business success. This role requires a deep understanding of the FDA's regulatory framework and the ability to translate complex requirements into clear, concise documentation.
Business Analyst Veterans Sourcing GroupBusiness AnalystWhite Plains, NYThe Contingent worker will be expected to deliver the following activities over the course of the engagement : Review the existing application and code base to understand the application's function and processes. 5-10 years of relevant experience, preferably in Business Analysis for IT projects, including cloud computing and data integration.
NewCustomer Load Management Analyst LancesoftCustomer Load Management AnalystWhite Plains, NY$35The Customer Load Management (CLM) Analyst may work in various distinct areas, short-term forecasting, long-term forecasting, load research, load evaluations, capacity/UCAP forecasting, capacity reconciliation and various market and customer load related analytics. The CLM Analyst develops comprehensive, dynamic, and static forecasts of demand, energy, capacity and coincident peak loads, as well as production sales delivery and New York Independent System Operator (NYISO)-related bids and bilateral transactions for all customers as well as all of the enterprise-wide stakeholders.
NewBusiness Analyst (A00735) Mercy UniversityBusiness Analyst (A00735)NY$66,538–$86,520 / yearJob Summary: The Business Analyst serves as a key member of the Office of Information Technology and is responsible for partnering with stakeholders across the University to identify business needs, gather and document requirements, develop functional specifications, and support the successful delivery of technology and process improvement initiatives. This position serves as a liaison between business stakeholders, technology teams, vendors, and leadership to ensure that business requirements are clearly understood, solutions are effectively implemented, and projects are delivered successfully.
NewCustomer Load Management Analyst in White Plains, NY 10601 - Hybrid Amicis GlobalCustomer Load Management Analyst in White Plains, NY 10601 - HybridWhite Plains, NYBachelor's degree in Business Analytics, Economics, Finance, Accounting, Mathematics, Computer Science, Statistics or related discipline required. Job Title: Customer Load Management Analyst Location: White Plains, NY 10601 - Hybrid Duration: 12 Months + Extensions Pay Rate: $40/Hr on W2 Without Benefits .
Junior Project Manager / Business Analyst AQR Capital Management LLCJunior Project Manager / Business AnalystGreenwich, CT$100,000–$125,000 / yearWe strive to deliver concrete, long-term results by looking past market noise to identify and isolate the factors that matter most, and by developing ideas that stand up to rigorous testing. The team manages firmwide initiatives, conducts business analysis, and partners with development teams to deliver results in a fast-paced environment.
Commercial Payment Sales Consultant II - Treasury Management M&T Bank CorpCommercial Payment Sales Consultant II - Treasury ManagementParamus, NJ$150,800–$251,300 / yearOverview: Responsible for developing new business, expanding existing business relationships, and servicing the Bank's Commercial Payments clients, including handling high touch client accounts. Prepare and present sales presentations and proposals (for both internal and external audiences), illustrating customized solutions, industry trends, as well as features and benefits of the recommended product offerings.
Associate Managing Consultant - Advisors & Consulting Services (S&T) - Credit Risk Management Focus Mastercard IncAssociate Managing Consultant - Advisors & Consulting Services (S&T) - Credit Risk Management FocusPurchase, NYAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and. Credit Risk Focus: This role will serve as an advisor and go-to person for credit risk management, leading credit risk management consulting engagements, supporting sales and product development/refinement as needed, and focused on knowledge sharing and development of team members.
AWM Operations Management Consultant - Manager PricewaterhouseCoopers LLPAWM Operations Management Consultant - ManagerCT$99,000–$232,000 / yearAs a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Sr. CLM Business Analyst, Revenue Technology Becton Dickinson and CoSr. CLM Business Analyst, Revenue TechnologyFranklin Lakes, NJCLM / Bids & Tenders Business Analyst will take a lead role in eliciting, documenting, and validating business requirements from stakeholders, translating them into user stories and functional specifications for contract lifecycle management and bids & tenders capability across regions. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs.
Business Development Analyst - U.S. Wealth AQR Capital Management LLCBusiness Development Analyst - U.S. WealthGreenwich, CT$110,000–$120,000 / yearThe team is responsible for education, awareness and managing new and current client relationships for AQR strategies through dedicated coverage to the Family Office community, Registered Investment Advisor community, as well as elite advisors and teams within the major Broker-Dealer segment. We strive to deliver concrete, long-term results by looking past market noise to identify and isolate the factors that matter most, and by developing ideas that stand up to rigorous testing.
Senior Business Analyst Financial Regulatory Reporting Pyramid Consulting, IncSenior Business Analyst Financial Regulatory ReportingStamford, CT$70–$75 / hourThe requirement is for a Financial Accounting background in a financial service institution who can work independently and manage CRO conversations to assess the OCC [Office of the Comptroller of the Currency] Heightened Risks – Used for design and implementation of a risk governance framework. Coordinate with internal teams and external auditors to address any issues or discrepancies in regulatory reports.
Business Systems Analyst, Sports IT TKOBusiness Systems Analyst, Sports ITStamford, ConnecticutThis role goes beyond traditional requirements gathering, the Business Systems Analyst will also serve as the day-to-day owner of the applications within the portfolio, acting as first line of support for stakeholders, partnering with IT Helpdesk, Cyber Security, and IT Audit on application operations, and driving initiatives to closure with strong project management discipline. •Hands-on experience as a project lead or scrum master delivering small projects or business enhancements using waterfall, agile, or hybrid methodologies including requirements and user story creation, backlog refinement, and statement of work definitions for vendor-delivered implementations.
Senior MuleSoft Technical Business Analyst (Integration Analyst) ICONMA, LLCSenior MuleSoft Technical Business Analyst (Integration Analyst)Paramus, NJ$60.71–$64.28 / hourLead end-to-end business analysis for complex enterprise integration initiatives, driving requirement discovery through structured stakeholder interactions and translating strategic objectives into actionable functional outcomes. Develop comprehensive functional requirement specifications, including process flows, business rules, data mappings, and non-functional requirements with high emphasis on clarity, traceability, and testability.
Commercial Payment Sales Consultant II - Treasury Management Manufacturers and Traders TrustCommercial Payment Sales Consultant II - Treasury ManagementParamus, New JerseyOverview: Responsible for developing new business, expanding existing business relationships, and servicing the Bank’s Commercial Payments clients, including handling high touch client accounts. Prepare and present sales presentations and proposals (for both internal and external audiences), illustrating customized solutions, industry trends, as well as features and benefits of the recommended product offerings.
Senior Analyst, U.S. Consumer Acquisition and Engagement (CAE), Program Management Mastercard IncSenior Analyst, U.S. Consumer Acquisition and Engagement (CAE), Program ManagementPurchase, NY$120,000–$204,000 / yearAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and. MasterCard CAE (Consumer Acquisition & Engagement) provides a wide range of loyalty, personalization and marketing services assets including the design, implementation and operations of cardholder loyalty programs.
NewManager, Business Development Mastercard IncManager, Business DevelopmentPurchase, NY$145,000–$232,000 / yearCollaborate with appropriate internal Mastercard teams (i.e., Finance, Product, Data and Services, Marketing, Law & Franchise, Issuer, and Merchant Account Teams, etc.) and external partners (i.e., processors, bin sponsors, program managers) to execute deals post-win, including standing up co-brand products and ensuring cross-functional alignment and maximum support for launch efforts. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and.
Director/Senior Managing Consultant, Services Business Development-National Segments Mastercard IncDirector/Senior Managing Consultant, Services Business Development-National SegmentsPurchase, NY$174,000–$274,000 / yearAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Managing Consultant, Services Business Development - Strategic Cobrands Mastercard IncManaging Consultant, Services Business Development - Strategic CobrandsPurchase, NY$153,000–$229,000 / yearThe Services team and the solutions that we deliver fuel growth for our Financial Institution and Retail & Commerce partners globally by providing cutting edge services in the areas of Customer Acquisition & Engagement, Business & Market Insights, Business Experimentation, Personalization, Market Insights, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.
Senior Managing Consultant, Services Business Development Mastercard IncSenior Managing Consultant, Services Business DevelopmentPurchase, NY$174,000–$274,000 / yearAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and. This will include: Development and Rollout of AI Sales Enablement tools, Focused Sales Campaign execution, GTM Planning and White-space identification, business case development for new GTM efforts, and coordinating across multiple internal stakeholders and teams to drive Platforms strategy.
Director (Senior Managing Consultant), Services Business Development - Financial Institutions Mastercard IncDirector (Senior Managing Consultant), Services Business Development - Financial InstitutionsPurchase, NY$174,000–$274,000 / yearOur team thinks big, moves fast, and partners with some of the world's most innovative companies - including large tech platforms, ecommerce leaders, media companies, fintechs, ERPs, processors, and program managers. This leader partners closely with Sales and cross-functional stakeholders to expand existing relationships, develop new opportunities, and advance Mastercard's Services strategy with U.S. financial institutions.
Derivatives Business Systems Analyst Apollo Global Management IncDerivatives Business Systems AnalystGreenwich, CT$112,088.80–$168,133.20 / yearThey will be able to break down complex derivatives workflows into precise system requirements, partner effectively with technical and business users, and help guide the prioritization and execution of technology solutions that improve reliability, scalability, and control. This role serves as the bridge between business stakeholders, vendors, and technology teams, translating complex derivatives workflows into detailed system requirements, functional specifications, and process improvements.
NewSr. CRM Business Analyst Becton Dickinson and CoSr. CRM Business AnalystFranklin Lakes, NJ$120,300–$192,400 / yearAct as liaison between business users and technical delivery teams, working collaboratively across Commercial functions inclusive of business partnerships, marketing teams, and TDS. Key responsibilities Include: Elicit, document, and validate business requirements from stakeholders, translating business needs into user stories and functional specifications; support sprint planning, backlog grooming, and UAT coordination.
Sr. CPQ Business Analyst, Revenue Technology Becton Dickinson and CoSr. CPQ Business Analyst, Revenue TechnologyFranklin Lakes, NJCPQ Business Analyst will take a lead role in eliciting, documenting, and validating business requirements from stakeholders, translating them into user stories and functional specifications for quoting and configure-price-quote capability across regions. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs.
Business Systems Analyst, Lab Systems NeoGenomics LaboratoriesBusiness Systems Analyst, Lab SystemsRamsey, NJNow that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Position Summary:As a Business Systems Analyst, Lab Systems, you will support laboratory-focused technology workstreams within the LIMS ecosystem, contributing to the design, configuration, and optimization of lab system solutions.
Epic Payer Platform Business Consultant, Manager PricewaterhouseCoopers LLPEpic Payer Platform Business Consultant, ManagerCT$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Analyse and identify the linkages and interactions between the component parts of an entire system.
Business Intelligence Analyst Sole SolutionsBusiness Intelligence AnalystParamus, NJ$50,000–$75,000 / yearIdentify and implement opportunities to enhance system capabilities, support process improvements, integrations, and adoption of new features; lead documentation, testing, rollout, and training efforts for updates or enhancements. - Develop and maintain leadership dashboards, KPI scorecards, and periodic performance reports, partnering with department leaders to define meaningful metrics and clear performance indicators.