Crisis Call Center Supervisor - Overnights AFFILIATED SANTE GROUPCrisis Call Center Supervisor - OvernightsTimonium, MD$70,000–$77,000 / yearWe have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. As we operate as a 365 day per year service, OPS Team Leaders must be available for day, evening, weekend and holiday shifts, as scheduled.
NewCustomer Service Representative (Call Center) The Panther GroupCustomer Service Representative (Call Center)Middle River, MDRemoteIn this role, you will be responsible for providing exceptional customer service while assisting customers with account maintenance, payments, account updates, applications, and general inquiries. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to remain professional and composed while assisting customers in a fast-paced call center environment.
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2) MECU of Baltimore IncAccount Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)Baltimore, MD$20–$21.59 / hourAt MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.
Part- Time Account Service Representative I/II (Call Center) - Inbound MECU of Baltimore IncPart- Time Account Service Representative I/II (Call Center) - InboundBaltimore, MD$20–$21.59 / hourWe seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
Part- Time Account Service Representative I/II (Call Center) - Inbound Municipal Employees Credit Union of Baltimore, Inc.Part- Time Account Service Representative I/II (Call Center) - InboundBaltimore, MD$20–$21.59 / hourWe seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.
Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2) Municipal Employees Credit Union of Baltimore, Inc.Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)Baltimore, MD$20–$21.59 / hourAt MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.
NewAccount Service Representative I/II (Call Center) - Inbound Municipal Employees Credit Union of Baltimore, Inc.Account Service Representative I/II (Call Center) - InboundBaltimore, MD$20–$21.59 / hourAt MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.
Call Center Representative Prism Vision GroupCall Center RepresentativeHavre De Grace, Maryland$18–$33.08 / hourExcellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds. The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and resolve inquiries efficiently.
Call Center Representative Park West Health System IncCall Center RepresentativeBaltimore, MDThe representative works collaboratively with clinical, registration, and billing teams to promote efficient patient access, continuity of care, and positive patient experiences. This position is responsible for managing inbound and outbound calls, coordinating patient appointments, verifying dental insurance eligibility and benefits, and ensuring accurate documentation of patient and insurance information.
Call Center Specialist HEALTH CARE FOR THE HOMELESS, INC.Call Center SpecialistBaltimore, MDWhether you're scheduling appointments, answering questions, or helping someone navigate our services, your compassion and professionalism will help create a positive experience for every caller. If you're a strong communicator who enjoys solving problems, thrives in a fast-paced environment, and believes everyone deserves access to quality health care, we'd love to meet you.
Lead Call Center Operator Mercy Medical CenterLead Call Center OperatorBaltimore, MarylandFull timeMercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Must have good organizational skills and the ability to handle multiple tasks and communicate well with personnel, visitors, customer, patients and the general public.
LEAD CALL CENTER OPERATOR Mercy Medical Center IncLEAD CALL CENTER OPERATORBaltimore, MDMercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Must have good organizational skills and the ability to handle multiple tasks and communicate well with personnel, visitors, customer, patients and the general public.
Call Center Operator - Healthcare Mercy Medical CenterCall Center Operator - HealthcareBaltimore, MarylandMercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Responsibilities: The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience.
Call Center Operator - Primary Care Mercy Medical CenterCall Center Operator - Primary CareGlen Burnie, MarylandFull timeResponsibilities include scheduling office appointments and procedures as well as taking accurate phone messages, making reminder calls to patients per office protocol, taking accurate Rx refill requests and sending them through Epic to provider pools, insure referrals are in the system for upcoming appointments, flag offices for patients coming with high balances. The Practice Commnications Coordinator is also responsible for sending out new patient packets, scanning documents, working workqueues (WQs), recommending workflow efficiencies to improve the patient experience.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeMDRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center Representative Home Genius ExteriorsCall Center RepresentativeGlen Burnie, MDOur Inside Sales Reps are the powerhouse behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. Why You'll Love It Here: Uncapped earning potential with Weekly Pay: $17.50/hour + bonuses and commissions – the more you hustle, the more you earn!
NewCall Center Sales Representative Mariner Finance LLCCall Center Sales RepresentativeMD$18–$23 / hourProvide a full range of virtual services via our online platform/system to individual customers focused on personal financial lending, collections, and sales, through respectful, compassionate, and efficient customer service. Responsibilities and Duties: Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
Call Center-Dietitian Assistant Johns Hopkins Medical Management CorporationCall Center-Dietitian AssistantBaltimore, MarylandResponsibilities include processing patient meal orders, entering menu information, printing meal tickets, generating production and tube feeding reports, and delivering exceptional customer service to patients, visitors, and hospital staff. The Dietitian Assistant supports the Food and Nutrition Services Department by assisting patients with meal ordering and providing administrative support in a fast-paced call center environment.
Call Center Representative - DHA Social Security AdministrationCall Center Representative - DHABaltimore, MD$40,736–$82,007 / yearExamples of specialized experience include: (1) Working with legal or medical records, documents or benefit/financial accounts which involve applying laws, rules or regulations and written established guidelines and procedures (e.g., basic accounting, accounts payable/receivable); OR (2) Experience conducting face to face and/or telephone interviews to obtain/provide information to resolve problems (e.g., collection agency, telemarketing, customer service, sales, etc.). This involves receiving incoming calls through SSAs National 800 number and conducting interviews to determining the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility.
ADMINISTRATIVE SPECIALIST II (CALL CENTER SPECIALIST (FULL-TIME CONTRACTUAL)) State of MarylandADMINISTRATIVE SPECIALIST II (CALL CENTER SPECIALIST (FULL-TIME CONTRACTUAL))Baltimore City, MDContractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract, and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.