NewRemote Inside Sales Representative Liberty Mutual Holding Company IncRemote Inside Sales RepresentativeBoston, MARemote$55,000–$75,000 / yearBring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.
Senior Genesys Telephony Engineer American Family Insurance GroupSenior Genesys Telephony EngineerBoston, MA$99,000–$167,000 / yearDesigns, develops, configures, and supports solutions within the Genesys Cloud CX Platform, including routing strategies, call flows, IVR configurations, workforce engagement capabilities, integrations, APIs, and contact center functionality. Supports integrations between Genesys Cloud and enterprise applications, databases, CRM platforms, workforce management tools, and third-party communication technologies utilizing APIs, web services, and middleware technologies.
NewVice President, Sales Executive - Databricks (Consumer Industry) - C_Mat DeloitteVice President, Sales Executive - Databricks (Consumer Industry) - C_MatBoston, MA$171,600–$338,300 / yearIf so, our Consumer Industry Team is looking for a top-performing Sales Executive who has the confidence and ability to (1) engage with our Industry and Alliance Teams to help qualify and close new consulting engagements (2) elevate Deloitte Industry position with key Alliance Vendors in the marketplace (3) support the acquisition of new customers through engagement and relationships in the marketplace. Our Sales Executives must be driven to exceed performance objectives in fast-paced environments, excited about being positioned right in the middle of the exploding cloud-based economy, and eager to develop and maintain a highly desired knowledge of Databricks solutions and Business Use Cases in the Consumer Industry.
CSR II Phones Bilingual Haitian Creole/English ($18.50/hr + $1/pay for performance, Remote) AllCSR II Phones Bilingual Haitian Creole/English ($18.50/hr + $1/pay for performance, Remote)Lawrence, MassachusettsRemoteBe Worth of Trust from all Stakeholders OVERVIEW:⯠The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedâ¯technologyâ¯and customer service skills.â¯â¯This is a work from home position. Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer • Customer service oriented (empathetic, responsive, patient, and conscientious) • Must have experience with maneuvering electronic data between various environments.•
CSR II Phones ($18.50/hr + $1/pay for performance, Remote) AllCSR II Phones ($18.50/hr + $1/pay for performance, Remote)Lawrence, MassachusettsRemoteBe Worth of Trust from all Stakeholders OVERVIEW:⯠The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedâ¯technologyâ¯and customer service skills.â¯â¯This is a work from home position. • Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer • Customer service oriented (empathetic, responsive, patient, and conscientious) • Must have experience with maneuvering electronic data between various environments.•
CSR II Phones - Bilingual (Portuguese/English $18.50hr/$1 pay for performance Remote) AllCSR II Phones - Bilingual (Portuguese/English $18.50hr/$1 pay for performance Remote)Lawrence, MassachusettsRemoteBe Worth of Trust from all Stakeholders OVERVIEW:⯠The Customer Service Representative II (Phones, Bilingual Portuguese/English) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedâ¯technologyâ¯and customer service skills.â¯â¯This is a work from home position. • Excellent organizational, written and oral communication skills both in English and Portuguese.• Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer • Customer service oriented (empathetic, responsive, patient, and conscientious) • Must have experience with maneuvering electronic data between various environments.•
Customer Service Agent II Bilingual (Spanish/English $18.50hr/$1 Pay For Performance Remote) AllCustomer Service Agent II Bilingual (Spanish/English $18.50hr/$1 Pay For Performance Remote)Lawrence, MassachusettsRemoteBe Worth of Trust from all Stakeholders OVERVIEW:⯠The Customer Service Representative II (Phones) provides superior customer service in a contact/call center/help desk environment for a specific contract in support of a customer with high demands for privacy, confidentiality, precision, advancedâ¯technologyâ¯and customer service skills.â¯â¯This is a work from home position. Computer proficiency with the ability to navigate between multiple computer screens/programs while talking with the customer • Customer service oriented (empathetic, responsive, patient, and conscientious) • Must have experience with maneuvering electronic data between various environments.•
Assistant Manager - Front Office Wynn Resorts LtdAssistant Manager - Front OfficeEverett, MA$59,000–$64,000 / yearSituated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The Encore Boston Harbor Front Office Assistant Manager is responsible for the daily operations of the Suite and Resort Front Office which includes but is not limited to: Guest Arrivals/Departures, Guest Folio Review/Service, Front Desk Call Center, Night Audit, and Group Arrivals/Departures.
Customer Service Representative Richelieu Hardware LtdCustomer Service RepresentativeNorth Reading, MAOur products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. With over 150,000 product offerings, 110 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 100,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Customer Support Specialist I -30-35Hrs Eastern BankCustomer Support Specialist I -30-35HrsWakefield, MACustomer Support Specialist II & III: Is able to independently handle a diverse array of complex customer situations with minimal supervisory assistance by making sound decisions to minimize risk to both the bank and the customer. Persons holding this position are generally subject to inside environmental conditions having the lighting, temperature, and noise level of an open floor-plan office environment (moderate, but occasionally loud at times).
NewClaim Manager - Analytics ArbellaClaim Manager - AnalyticsQuincy, Massachusetts$145,000–$165,000 / yearOur current reasonable and good faith estimate of the annual salary wage range for this position is approximately $145,000 to $165,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs. Manages day to day operations of the Claim Analytics team, and Work Force Management and Operations Analytics team, which includes managing the capacity and resource planning within the teams, ensuring proper prioritization and optimization of the team’s bandwidth.
IT Help Desk Supervisor (Hybrid) Intact Specialty SolutionsIT Help Desk Supervisor (Hybrid)Canton, MassachusettsDevelop and maintain shift schedules, daily coverage plans, and staffing assignments to align resources with call and ticket volume, service contracts, business priorities, and SLA requirements; assign, adjust, and maintain agent call queue skills, skill levels, and queue membership to match staffing to demand, and make real-time adjustments during peak volume, coverage gaps, unplanned absences, outages, and rising wait or abandonment rates. Some of the IT Help Desk Supervisor responsibilities include but are not limited to: Manage US Enterprise Support Center operations including inbound call volume, service levels, average speed of answer, abandonment rates, schedule adherence, occupancy, queue performance, and workforce coverage.
Specialist Manager, Channel Sales - Databricks - C_Mat DeloitteSpecialist Manager, Channel Sales - Databricks - C_MatBoston, MA$122,000–$240,500 / yearHelp frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and bring forward relevant examples from similar clients to spark opportunity creation. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Lead Specialist, Channel Sales - Servicenow - C_Mat DeloitteLead Specialist, Channel Sales - Servicenow - C_MatBoston, MA$100,400–$197,900 / yearHelp frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and bring forward relevant examples from similar clients to spark opportunity creation. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Specialist Manager, Channel Sales - Servicenow - C_Mat DeloitteSpecialist Manager, Channel Sales - Servicenow - C_MatBoston, MA$122,000–$240,500 / yearHelp frame the purpose and desired outcomes of joint opportunity calls, recommend approaches that have worked in other accounts, and bring forward relevant examples from similar clients to spark opportunity creation. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Pharmacy Technician Supervisor Mail Order Lahey Hospital and Medical CenterPharmacy Technician Supervisor Mail OrderWestwood, MA$79,040–$110,240 / yearJob Description: Primary Responsibilities: Supervises and directs the daily operations for the pharmacy call center and data entry operations, including in/outbound calls, e- mails, electronic (text) and facsimile messages, to ensure that the call center and data entry teams run efficiently and are optimally resourced. Examples: Unit coordinators, lead coordinator/supervisor, patient liaison, nutrition services, environmental services, registrars, information desks, security, Pay Range: $79,040.00 USD - $110,240.00 USD.
Business Development Representative Copeland Chevrolet HudsonBusiness Development RepresentativeHudson, MassachusettsBusiness Development Representative Location: Copeland Chevrolet Hudson, Hudson, MA Copeland Chevrolet Hudson is seeking motivated and professional Business Development Representatives to join our Internet and Sales Team. In this role, you’ll be crucial in driving customer traffic to the dealership and delivering an exceptional experience.
Lead Disability Assistant Sourcing Requisition UMass Chan Medical SchoolLead Disability Assistant Sourcing RequisitionWestborough, MADetermine if requests for information are legally complete, communicate with agencies about cases that do not meet HIPAA requirements for protected healthcare information and consult with SPMP about decisions regarding whether to return to cases to the agencies or clients for further development. Make complex decisions regarding privacy matters associated with the client's case, including determination of who DES may exchange information with regarding the client's case, what information may be mailed, and what is required, by HIPAA, to allow conversations to take place.
Lead Disability Assistant REMOTE UMass Chan Medical SchoolLead Disability Assistant REMOTEWestborough, MARemoteDetermine if requests for information are legally complete, communicate with agencies about cases that do not meet HIPAA requirements for protected healthcare information and consult with SPMP about decisions regarding whether to return to cases to the agencies or clients for further development. Make complex decisions regarding privacy matters associated with the client's case, including determination of who DES may exchange information with regarding the client's case, what information may be mailed, and what is required, by HIPAA, to allow conversations to take place.
Senior Manager - Anti-Money Laundering - Financial Crime and Fraud Deloitte Touche Tohmatsu LtdSenior Manager - Anti-Money Laundering - Financial Crime and FraudBoston, MA$155,600–$306,800 / yearAs an AML Senior Manager, you will have the opportunity to help our clients mitigate their risks related to money laundering, terrorist financing, and sanctions violations, as well as to improve their ability to meet regulatory requirements, expectations, and guidance in support of developing and maintaining sound AML and sanctions programs and controls. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.