436 Results for

Call Center Jobs in Boston, MA

Jobs

New!

Whitman, MA3 days ago

$23–$24 Per Hour

An individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.

New!

Burlington, MA5 days ago

$240,000–$300,000 Per Year

Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve. Actual compensation may be determined based on several factors, that may include education, training, relevant experience, specialty, geography of work location, productivity, job responsibilities, or other applicable factors permissible by law.

Franklin, MA30+ days ago

$19–$21 Per Hour

A Call Center Representative I should have or exhibit the following characteristics and qualifications: High School diploma required (4 year college degree or equivalent work experience preferred). As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.

Lowell, MA30+ days ago

$19–$21 Per Hour

Plymouth, MA15 days ago

$19–$21 Per Hour

Brockton, MA30+ days ago

$19–$21 Per Hour

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all - from loans to checking accounts, online banking, and more - you will engage customers in all areas of banking, as well as identify any financial needs they may have.

Lowell, MA16 days ago

Brockton, MA30+ days ago

Full-time

As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.

New!

Wakefield, MA3 days ago

$22–$22

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.

New!

Wakefield, MA3 days ago

$22–$22

Medford, MA30+ days ago

$20–$28.90 Per Hour

Ensures excellent customer service by responding to general account inquiries, deposit and loan rate requests, information about products and services, Online Banking and ATM/Debit Card issues. Continually advances level of knowledge to ensure the development of a full-service, omni-channel contact center which may include account opening, loan applications, loan payments, live chat, and various other customer service requests.

Natick, MA30+ days ago

$45,000–$50,000 Per Year

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect. Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States.

Marlborough, Massachusetts12 days ago

$50,000–$70,000 Per Year

Framingham, MA30+ days ago

$50,000–$70,000 Per Year

Identify customers unique home situations Schedule appointments for our Sales Consultants to go out to price and sell the job Communicate effectively, actively listen, and show empathy as the first point of contact with our customer Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success. Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.

Lincoln, RI26 days ago

Job Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.

Boston, MA30+ days ago

$18.58–$26.58 Per Hour

This position requires working with and assisting other members of the Room Service team and Hospital staff to ensure that all patients receive prescribed foods, and guests and staff receive requested food following Federal, State, Local and hospital sanitation and safety procedures. These requests may include contacting and following through with the clinical dietitian regarding diet order issues or supplement changes, or room service team members to resolve meal service issues or handle special requests.

Boston, Massachusetts30+ days ago

Dorchester, MA18 days ago

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.

Boston, MA10 days ago

$18.58–$26.58 Per Hour

Boston, Massachusetts11 days ago

Boston, MA30+ days ago

$17–$20.77 Per Hour

GENERAL SUMMARY: Under general supervision is responsible for the ongoing and uninterrupted flow of calls within the Tufts Medical Center complex through use of the electronic telephone consoles Performs routine duties that require exceptional computer skills, proper phone etiquette, Proficiency in special dietary procedures, and knowledge of routine modified diets and combinations of diet modifications. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS: As a call center representative at Tufts Medical Center you will be a key member of the hospitality team providing excellent customer service and working in a fast paced high volume call center that handles multiple hospital services which directly impact patient care.

Attleboro, MA10 days ago

$19.85–$30.05 Per Hour

This role is responsible for delivering excellent customer service by professionally handling incoming calls, scheduling appointments, addressing patient inquiries, and supporting clinical and administrative teams. Age and Diversity Related Criteria: Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.

Lawrence, MA24 days ago

$17.71–$23.20 Per Hour

The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Representatives provide compassionate, patient-centered support by assisting with appointment scheduling, registration, referral coordination, message management, and general inquiries across a wide range of specialties and practices.

Chelmsford, MA14 days ago

Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.

Dorchester, MA30+ days ago

$18–$25 Per Hour

The Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.

Boston, MA30+ days ago

$18.58–$26.58 Per Hour

Provides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

Boston, MA9 days ago

$19.06–$27.64 Per Hour

Position Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

Everett, MA30+ days ago

o research required information using available resources o provide educators and prospective educators with accurate information o enter new educators and prospective educators information into system o route calls to appropriate resource, if/when the call requires o provide follow up to educators and prospective educators calls where necessary o Attend OEL staff meetings and other required meetings to stay informed of any changes to policy, procedures or regulations. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Boston, MA30+ days ago

Remote

The Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient's needs and assisting to their questions and inquiries appropriately. The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.

Littleton, Massachusetts12 days ago

Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. You are able to provide everyone you assist or support with a high level of service, have strong organization and multi-tasking skills, and are searching for a rewarding career where you are valued and respected.

North Chelmsford, MA9 days ago

As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.

Boston, MA30+ days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.

Boston, MA30+ days ago

Pembroke, Massachusetts30+ days ago

$23–$25 Per Hour

You thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. Providing administrative support to local branches, including assisting with account updates and adjustments.

Qunicy, MA30+ days ago

Contractor

Provide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.

Weymouth, MA30+ days ago

1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.

Boston, MA30+ days ago

$30.90–$38.42 Per Hour

Refers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.

Massachusetts10 days ago

When you join our team, you’re not just answering phones, you’re building trust, creating exceptional customer experiences, and ensuring our technicians are set up for success. Our Call Center Representatives and Dispatchers are the first voice our customers hear and the heartbeat of our daily operations.

Westford, MA13 days ago

Successful automotive group looking for dynamic, energetic, career oriented professionals who are masters of influence and love working the telephone. Basic computer knowledge including Microsoft Office/Google Docs and efficient typing and writing skills.

Boston, MA30+ days ago

$19.06–$27.64 Per Hour

You will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

Boston, MA16 days ago

$19.06–$27.64 Per Hour

Position Summary: As a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.

Plymouth, MA30+ days ago

Full-time

Join Ophthalmic Consultants of Boston (OCB) as a Full-Time Scheduling Specialist and become part of a team that’s making a real difference in patients’ lives. If you're detail-oriented, customer-focused, and thrive in a fast-paced setting, we’d love to have you on our team.

Greater Boston, Massachusetts12 days ago

WHO WE ARELevel99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. A successful Guest Experience Ambassador will display honesty and personal integrity that is above reproach, choosing humility over the need to “be right,” and in all things acts with organizational pride as though they are the Owner and Operator of their venue.

Boston, MA16 days ago

The successful candidate will be responsible for the following: Handle incoming and outgoing Proxy Solicitation and Information Agent calls. The successful candidate will demonstrate the following experience, skills and behaviors: 1-3 years of high-volume call center experience.

Norwell, MA15 days ago

$20–$23 Per Hour

This role is the first point of contact in the response process and requires accuracy, urgency, and professionalism in collecting critical information, initiating documentation, and communicating with internal teams. Clean Harbors (Emergency Response and Training Solutions) is seeking an ERTS Call Intake Specialist- (Duty Operator) to join our safety conscious team in Norwell, MA.

Brookline, Massachusetts30+ days ago

The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. The Practice Assistant II utilizes all aspects of the scheduling system including booking appointments with appropriate providers within scheduled timeframe and ensures accurate and complete information is entered.

North Andover, MA30+ days ago

Use questioning and listening skills that support effective telephone communication. and relaying clinical messages to appropriate provider.

Brookline, MA30+ days ago

$17.71–$24.94 Per Hour

The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. The Practice Assistant II utilizes all aspects of the scheduling system including booking appointments with appropriate providers within scheduled timeframe and ensures accurate and complete information is entered.

Andover, MA30+ days ago

The successful Patient Communications Liaison is an essential member of our Ophthalmology/Optometry team, providing a central point of contact between patients and the providers to ensure clear, timely, and warm and professional communication throughout the patient experience. Schedule physician appointment requests for patients with appropriate outside specialists, diagnostic testing, i.e. (MRI, CT scans, etc.) Obtain any prior authorizations needed for testing and obtain all diagnostic testing results.

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Call Center Jobs in Boston, MA

Contact Center Representative North Easton Savings Bank

Endocrinologist at Lahey Hospital & Medical Center Beth Israel Lahey Health

Call Center Representative - Franklin Rockland Trust Company

Call Center Representative - Lowell Rockland Trust Company

Call Center Representative - Plymouth Rockland Trust Company

Call Center Representative - Brockton Rockland Trust Company

Part Time Call Center Representative Trainee Rockland Trust Company

Call Center Representative - Brockton Rockland Trust

Call Center Representative - Part-time Vaco LLC

Call Center Representative Vaco LLC

Call Center Representative Berkshire Bank

Automotive Call Center Representative - Porsche Natick Asbury Automotive Group Inc

Call Center Associate Renewal by Andersen | Esler Companies

Call Center Associate Esler Companies LLC

Call Center Telephone Banker Macpower Digital Assets Edge Private Limited

Food Service Call Center Operator Brigham and Women's Hospital

Food Service Call Center Operator Mass General Brigham

Call Center Agent Harbor Health Services Inc

Call Center Operator II Brigham and Women's Hospital

Call Center Operator II Mass General Brigham

Call Center Rep Lowell General Hospital

Patient Services Representative, Call Center Sturdy Memorial Hospital

Call Center Representative, Ambulatory Brigham and Women's Hospital

Call Center Agent Metro Medical

Call Center Rep Level I Upham's Corner Health Center

Radiology Scheduler- Call Center Brigham and Women's Hospital

Patient Experience Representative I- ORL Call Center Boston Children's Hospital

Licensure Call Center Representative Commonwealth of Massachusetts

Call Center Coordinator - School of Dental Medicine Tufts University

Call Center Financial Coach Hanscom Federal Credit Union

Call Center Agent ONS MSO LLC

Call Center Representative Boston Logan Airport Enterprise Holdings Inc

Call Center Representative- Boston Logan Airport Enterprise Holdings

Call Center Agent Waltham Pest Services

Fares Call Center Representative Apidel Technologies

Customer Service Representative / Inbound Call Center South Shore Health

Boston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical Center

Call Center Representative/Dispatcher Landry Mechanical

BDC Call Center (West) Boch

Patient Experience Representative I- Urology Call Center Boston Children's Hospital

Patient Experience Representative - Immunology Call Center Boston Children's Hospital

Appointment Scheduler-Call Center Ophthalmic Consultants of Boston

Guest Experience Ambassador - Call Center (Hybrid) Level99 Entertainment

Call Center Representative Bilingual Equiniti Ltd

ERTS Call Center Specialist Clean Harbors Inc

Practice Assistant II, Call Center, Endoscopy Mass General Brigham

Call Center Representative New England ENT & Facial Plastic Surgery

Practice Assistant II, Call Center, Endoscopy Brigham and Women's Hospital

Front Desk/Call Center Representative Andover Eye Associates Inc

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