Tempus Unlimited Inc.NewCall Center Customer Service Representative Tempus Unlimited Inc.Call Center Customer Service RepresentativeStoughton, MAWorking with a high volume of inbound and outbound calls, we are the “face and voice” of the company and as such; are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company. Tempus Unlimited, Inc. is a nonprofit organization that provides community-based services to empower children and adults with disabilities to live as independently as possible in the least restrictive environment.
Vaco LLCNewCall Center Representative Vaco LLCCall Center RepresentativeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCall Center Representative - Part-time Vaco LLCCall Center Representative - Part-timeWakefield, MA$22–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
North Easton Savings BankNewContact Center Representative North Easton Savings BankContact Center RepresentativeWhitman, MA$23–$24 / hourAn individual’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Recognized as a Top Place to Work, our continued investment in growth and innovation doesn’t end with just our products and services - let NESB invest in your tomorrow by starting a career with us today.
Hajoca CorporationCustomer Service Representative Hajoca CorporationCustomer Service RepresentativeNorth Chelmsford, MA$20–$26 / hourBe able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.
Fidelity InvestmentsNewVice President, Software Engineering - Contact Center Platform Fidelity InvestmentsVice President, Software Engineering - Contact Center PlatformBrookline, NHInformation TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this role, you will provide executive leadership for multiple engineering teams and leaders responsible for the design, delivery, and operation of core contact center capabilities, including call routing, queuing, reporting, workforce management, and advanced IVR across voice, chat, and digital channels.
Fidelity InvestmentsNewDirector, Software Engineering- Contact Center Platform Fidelity InvestmentsDirector, Software Engineering- Contact Center PlatformHudson, NHInformation TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this role, you will provide technical and organizational leadership for teams responsible for core contact center capabilities, including call routing, queuing, reporting, workforce management, and advanced IVR across voice, chat, and digital channels.
JobotNewOBGYN (M.D.) - Outpatient Health Center JobotOBGYN (M.D.) - Outpatient Health CenterBoston, MA$250,000–$270,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Tufts Medical CenterNewFront Desk Practice Coordinator - New England Eye Center - Wellesley Tufts Medical CenterFront Desk Practice Coordinator - New England Eye Center - WellesleyBoston, MA$18.81–$23.51In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment.
Beth Israel Lahey HealthNewEndocrinologist at Lahey Hospital & Medical Center Beth Israel Lahey HealthEndocrinologist at Lahey Hospital & Medical CenterBurlington, MA$240,000–$300,000 / yearBeth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve. Actual compensation may be determined based on several factors, that may include education, training, relevant experience, specialty, geography of work location, productivity, job responsibilities, or other applicable factors permissible by law.
TravelNurseSourceNewTravel Nurse RN - Home Health - $2,748 per week in Newton Center, MA TravelNurseSourceTravel Nurse RN - Home Health - $2,748 per week in Newton Center, MANewton Center, MA$2,748–$2,748Job Title: RN Home Health Profession: RN Home Health Specialty: RN Home Health Duration: 17 Weeks Shift: 08:00 AM - 04:30 PM Hours per Shift: 8 Experience: Minimum 1 year License: Current licensure in the state of Massachusetts Certifications: None specified Must-Have: 1 year Certified Home Care experience 1 year Case Management Experience Reliable, independent means of transportation to make home visits Willingness to work weekends, holidays, and on-call in accordance with department need/rotation Weekend rotations occur once every 6 weeks Description: Provide clinical services to patients from birth to over 100 years in their homes. Assess patient conditions, implement care plans, and provide ongoing education and support to patients and their families.
Boston Children's HospitalNewAdministrative Associate III - Martha Eliot Health Center (hybrid) Boston Children's HospitalAdministrative Associate III - Martha Eliot Health Center (hybrid)Jamaica Plain, MARemote$19.83–$29.49Under minimal supervision, the Administrative Associate III plans, organizes, and provides secretarial and administrative support for a business unit using independent judgment and discretion in planning, prioritizing, and organizing work. Lead office support staff: assign/prioritize work, monitor performance, provide feedback, interpret policies, train/orient new staff, and assist with hiring and training as appropriate.
Beth Israel Lahey HealthNewTrauma and Acute Care Surgeon for Lahey Hospital and Medical Center Beth Israel Lahey HealthTrauma and Acute Care Surgeon for Lahey Hospital and Medical CenterBurlington, MA$375,000–$450,000 / yearBe involved in nighttime and weekend in-house call coverage with responsibilities including consultation for emergency general surgery, trauma, surgical rescue and emergency colorectal and bariatric surgery cases; SICU coverage; difficult airway response team; and non-emergency central venous access team. Beth Israel Lahey Health, including all of its employing entities, are a purpose-driven, values-based organization that unites our workforce of people who provide exceptional health care to everyone we serve.
Vaco LLCNewSAP Customer Service Representative Vaco LLCSAP Customer Service RepresentativeAndover, MA$22–$24Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Vaco LLCNewCustomer Service Representative Vaco LLCCustomer Service RepresentativeWakefield, MA$20–$22Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Franklin ProfessionalsCustomer Service Representative Franklin ProfessionalsCustomer Service RepresentativeLittleton, MAJoin our dynamic team as a Customer Service Representative, where your passion for delivering exceptional customer experiences will shine. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software.
System OneCustomer Service Representative System OneCustomer Service RepresentativeCanton, MA$20–$20 / hourSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Process customer orders via phone, email, fax, and mail and ensure timely delivery.
Micro TechNewCustomer Service Rep Micro TechCustomer Service RepMansfield, MACustomer service representative needed for a busy warehouse. Use email, word, excel, warehouse management system .
SharkNinjaNewProduct Development Engineer SharkNinjaProduct Development EngineerNeedham, MA$56,300–$101,700 / yearPowered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. This role is expected to be the market expert in Shark product lines, the competitive landscape, retailer assortments and assist the New Product Development team in creating products that will meet the needs of the changing consumer and retailer requests.
Consolidated Precision ProductsNewCustomer Service Representative Consolidated Precision ProductsCustomer Service RepresentativeBraintree, MA$23–$23Provides back-up to Sales team as needed, assisting with processing customer orders, quotes, and maintenance of related files, according to established department policies and procedures. • Provides timely and accurate information to customers about order status and product queries by phone or email and follow up with customers as required.
Beacon Hill Staffing GroupCustomer Service Representative Beacon Hill Staffing GroupCustomer Service RepresentativeBoston, MAFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a successful digital auto platform based in Boston, MA, is seeking a Product Support Representative to support the Consumer Support Operations team and will be responsible for handling escalated support issues.
AstoundNewRetail Telecommunications Sales Representative AstoundRetail Telecommunications Sales RepresentativeFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewRetail Sales Representative I AstoundRetail Sales Representative ILexington, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I:Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewRetail Sales Representative I, II, and III AstoundRetail Sales Representative I, II, and IIIFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewRetail Store Sales Representative AstoundRetail Store Sales RepresentativeFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewFront Counter Representative AstoundFront Counter RepresentativeFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewRetail Sales Associate AstoundRetail Sales AssociateFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewIn-Store Sales Associate AstoundIn-Store Sales AssociateFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
AstoundNewIn-Store Telecommunications Sales Rep AstoundIn-Store Telecommunications Sales RepFramingham, MA$19–$23 / hourA Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
ABM IndustriesNewField Supervisor Janitorial Services - 3rd shift ABM IndustriesField Supervisor Janitorial Services - 3rd shiftBoston, MA$25–$27.73Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions.
Trust 1 ServicesNewOffice & Csr Manager Trust 1 ServicesOffice & Csr ManagerQuincy, MA$60,000–$80,000 / yearWe’re looking for a highly organized, proactive Office Manager who thrives in a fast-paced, customer-focused environment and knows how to keep people, processes, and systems running smoothly. You’ll support our CSR and Lead Specialist teams, oversee office and facility management, handle customer escalations, and ensure our internal systems are efficient and effective.
Company ConfidentialCustomer Service Company ConfidentialCustomer ServiceLittleton, MAFull timeExperience with ServiceTitan software is a plusProficiency in Microsoft Office (Word, Excel, Outlook)Previous experience in a customer service or call center environmentStrong problem-solving and critical-thinking skillsExcellent verbal and written communication skillsFamiliarity with CRM systems and customer account management toolsHigh attention to detail with strong data entry accuracy. Handle high-volume inbound and outbound customer callsProvide prompt, professional, and courteous customer serviceAddress customer inquiries, resolve issues, and escalate when necessaryAccurately enter and update customer information in company systemsMaintain detailed records of customer interactionsCollaborate with internal teams to ensure timely issue resolution.
Rockland TrustCall Center Representative - Brockton Rockland TrustCall Center Representative - BrocktonBrockton, MAFull timeAs a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work. We handle it all – from loans to checking accounts, online banking, and more – you will engage customers in all areas of banking, as well as identify any financial needs they may have.
TIMEPROOFUSACall Center Representative TIMEPROOFUSACall Center RepresentativeFoxborough, MAYou'll create interest, educate customers on how our products protect and enhance their homes, and schedule qualified appointments for our Sales Representatives — no hard selling, just genuine conversations and strong connections! With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we're building smarter, safer homes that stand the test of time.
South Shore HealthCustomer Service Representative / Inbound Call Center South Shore HealthCustomer Service Representative / Inbound Call CenterWeymouth, MA1 - Manages internal and external calls for South Shore Hospital and the Brigham and Women / Dana Farber's Cancer Center in Clinical Affiliation with South Shore Hospital. a - Knowledge of departments and their functions to enable the intelligent and accurate management of caller’s needs and inquiries to distribute to the appropriate location. j - Acts as the front-line liaison for all internal Brigham and Women's Cancer Center in Clinical Affiliation with South Shore Hospital departments and South Shore Hospital's Engineering Services, Nutrition and Food Services, Birthing Unit, Pediatric Meal Service, Maternity Services.
Renewal by Andersen | Esler CompaniesCall Center Associate Renewal by Andersen | Esler CompaniesCall Center AssociateMarlborough, Massachusetts$50,000–$70,000 / year
Rockland Trust CompanyCall Center Representative - Plymouth Rockland Trust CompanyCall Center Representative - PlymouthPlymouth, MAWe handle it all \u2013 from loans to checking accounts, online banking and more \u2013 you will engage customers in all areas of banking, as well as identify any financial needs they may have. As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
Renewal by Andersen | Esler CompaniesCall Center Supervisor Renewal by Andersen | Esler CompaniesCall Center SupervisorNorthborough, Massachusetts$80,000–$100,000 / year
Macpower Digital Assets Edge Private LimitedCall Center Telephone Banker Macpower Digital Assets Edge Private LimitedCall Center Telephone BankerLincoln, RIJob Summary: We have multiple job position opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
Enterprise HoldingsCall Center Representative- Boston Logan Airport Enterprise HoldingsCall Center Representative- Boston Logan AirportBoston, MAEnterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Call Center Representative will also gain knowledge through local training and hands-on experience to provide administrative support, customer assistance, and act as a rental back-up in a large airport branch.
Metro MedicalNewCall Center Agent Metro MedicalCall Center AgentChelmsford, MAUsing excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary.
Esler Companies LLCCall Center Associate Esler Companies LLCCall Center AssociateFramingham, MA$50,000–$70,000 / yearIdentify customers unique home situations Schedule appointments for our Sales Consultants to go out to price and sell the job Communicate effectively, actively listen, and show empathy as the first point of contact with our customer Provide world class customer service with the methodology, resources and dedicated coaches we provide to guide you to success. Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
Tufts UniversityNewCall Center Coordinator - School of Dental Medicine Tufts UniversityCall Center Coordinator - School of Dental MedicineBoston, MassachusettsRemoteThe Dental School Call Center department is responsible for answering incoming phone calls efficiently for the entire school and identifying the patient’s needs and assisting to their questions and inquiries appropriately. What You'll Do: The Call Center Coordinator (CCC) triages or resolves new patient and general inquiries to the dental school made over the phone or online.
Ophthalmic Consultants of BostonAppointment Scheduler-Call Center Ophthalmic Consultants of BostonAppointment Scheduler-Call CenterPlymouth, MAFull timeJoin Ophthalmic Consultants of Boston (OCB) as a Full-Time Scheduling Specialist and become part of a team that’s making a real difference in patients’ lives. If you're detail-oriented, customer-focused, and thrive in a fast-paced setting, we’d love to have you on our team.
Apidel TechnologiesFares Call Center Representative Apidel TechnologiesFares Call Center RepresentativeQunicy, MAContractorProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). MBTAs core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values.
Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem) Boston Medical CenterBoston Emergency Services Team Call Center Clinician (Per Diem)Boston, MA$30.90–$38.42 / hourRefers patients to appropriate outpatient facilities if appropriate, and maintains an up-to date listing of, and liaison with, outpatient facilities, residential facilities, shelters and half way houses. KNOWLEDGE AND SKILLS: Requires knowledge of referral process and community resources and agencies relative to health, protective services, crisis intervention, disability, etc.
Boston Children's HospitalNewPatient Experience Representative - Immunology Call Center Boston Children's HospitalPatient Experience Representative - Immunology Call CenterBoston, MAAs a Patient Experience Representative you will work to provide support to the administrative operations/front desk service and ensure the best possible patient experience by effectively coordinating services to patients and families for our Immunology department. Key responsibilities:Patient Encounter Management:Providing positive and effective customer service that supports unit operations.
Boston Children's HospitalPatient Experience Representative I- Urology Call Center Boston Children's HospitalPatient Experience Representative I- Urology Call CenterBoston, MAYou will work under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 2 years).