1,147 Results for

Call Center Jobs in Carroll, MD

Jobs

Call Center Representative, Full Time - Silver Spring Children's National Hospital

$18.40–$27.49 / hour

Provide client support to parent/guardian via phone for any or all of the following: on-line registration help; scheduling, rescheduling and/or canceling of appointments whether by parent/guardian or department; inform patient/parent of any departmental scheduling guidelines associated with appointment; reschedule all appointments related to clinic maintenance cancellation. Notify parent of the need for completed insurance referral form or any pre-authorization of treatment prior to scheduled appointment; discuss co-payment or payment in full requirements; counsel or refer parent to central business operation''s financial counseling or establish a payment plan.

7 days ago

Call Center Team Lead Window Nation, Inc.

Fulton, MD

$53,000–$57,000 / year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Window Nation, the 3rd largest specialty remodeling company in the country, is searching for a Call Center Team Lead to oversee the day-to-day success of a thriving call center.

11 days ago

Part- Time Account Service Representative I/II (Call Center) - Inbound MECU of Baltimore Inc

Baltimore, MD

$20–$21.59 / hour

We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage.

4 days ago

Call Center Representative BrightKey, Inc

Annapolis Junction, MD

Full time

Assist members with account management tasks, including updating contact information, processing membership renewals, and resolving billing issues. Positive Work Environment : high level of employee engagement and a work/life balance through set schedules, no nights or weekends required (unless otherwise noted) .

1 day ago

Call Center Representative Advantia Health

Bel Air, MD

$18–$20

Demonstrates effective handling of patient situations, including upset/dissatisfied customers, and works with other teams as needed to efficiently and effectively resolve customer needs. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience.

1 day ago

Call Center Sales Representative Mariner Finance

Nottingham, Maryland

$18–$23 / hour
Full time

Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service.

7 days ago

Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield Association

Washington, DC

Requires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.

5 days ago

Call Center Agent (FT) Kris Konstruction

Baldwin, MD

$18 / hour
Quick Apply

We are a family owned and operated business with a new call center located in Baldwin, MD! We are looking for outgoing members to join our team as call center agents!

4 days ago

Call Center IT Support Technician Amentum

Annapolis, Maryland

$16.83–$19.23 / hour

Associate’s degree in a related Information Technology field, and at least 1 year of experience in a desktop support, helpdesk, or technical support role Or a High school diploma/GED, and at least 3 years of experience in a desktop support, helpdesk, or technical support role. Must be able and willing to perform physical tasks, such as sitting for extended periods of time at a desk and computer terminal (90%), bending, lifting, moving boxes, walking, standing, and operating a county vehicle for equipment pick-up and delivery.

29 days ago

Call Center Coordinator The Centers for Advanced Orthopaedics LL

Rockville, MD

$18 / hour
Part time

The Centers for Advanced Orthopaedics LLC (CAO) is one of the nation’s largest Orthopaedics practices, owned and operated by physicians, with over 60 locations across Maryland, Northern Virginia, and the District of Columbia. CAO is committed to be the Orthopaedics provider of choice for our patients; partner of choice for payors and health systems; and employer of choice by attracting and retaining a talented workforce.

9 days ago

Support Call Center Agent SGA Inc.

Rockville, MD

$20–$22 / hour
Quick Apply

Responsibilities : Interfaces with industry members, regulatory users, peers, management and others regarding potential business and technical issues related to the internal Support Center systems. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at info@sgainc.com.

10 days ago

Sales Call Center Representative CVS Health Corp

Remote

$15–$32.31 / hour

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.

30+ days ago

Call Center Knowledge Management Manager (Immigration Services) Conduent Inc

Washington, DC

$74,690–$97,000 / year

Keywords: Knowledge Management, Knowledge Base Management, Content Management, Content Strategy, Call Center Operations, Contact Center Support, Immigration Policy, Technical Writing, Policy Writing, Content Governance, Customer Service Content, Knowledge Articles, SOP Development, Content Quality Assurance, Communications. The Call Center Knowledge Management Manager (Immigration Services) is responsible for overseeing the development, maintenance, accuracy, and continuous improvement of call center knowledge resources, scripts, and content used by customer service representatives (CSRs).

10 days ago

Support Call Center Agent Software Guidance & Assistance

Rockville, MD

$20–$22 / hour

9 days ago

Call Center Agent (PT) Kris Konstruction

Baldwin, MD

$18 / hour
Quick Apply

We are a family owned and operated business with a new call center located in Baldwin, MD! We are looking for outgoing members to join our team as call center agents!

10 days ago

Call Center (Lead Generation) Representative Window Nation

Fulton, MD

Full time

At least 1 year of experience working with customers, such as retail, restaurant/food service, hospitality, customer service, call center, telemarketing, or a similar environment. Our Fulton location is conveniently located near Route 29, Route 32, and I-95 and is accessible from Columbia, Laurel, Scaggsville, Burtonsville, Savage, Jessup, Clarksville, and surrounding communities.

1 day ago

Call Center Representative - Bowie MD (VE26081133MD) GTSC-Talent Solutions

Bowie, Maryland

Employees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. Must be able to perform work in accordance with established schedules, including timely start and end times, scheduled breaks and meal periods, and adherence to workforce management requirements necessary to meet customer service and contractual obligations.

16 days ago

UNEMPLOYMENT INSURANCE ASSOCIATE III (Employer Call Center-Contributions Unit) State of Maryland

Baltimore City, MD

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (MD Labor/DUI) to determine whether any monies are owed to MD Labor/DUI as a result of unemployment insurance overpayment/fraud. This position is eligible for a hybrid telework schedule of up to two (2) days per week, contingent upon the successful completion of training and meeting all applicable telework requirements in accordance with agency policy.

3 days ago

Manager - Call Center (Remote) Maximus

Baltimore, MD

Remote

Full time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

3 days ago

Call Center Operator Laurel Dental Office

Ellicott City, MD

$17–$18 / hour

We are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.

30+ days ago

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Call Center Jobs in Carroll, MD

Call Center Representative, Full Time - Silver Spring Children's National Hospital

Call Center Team Lead Window Nation, Inc.

Part- Time Account Service Representative I/II (Call Center) - Inbound MECU of Baltimore Inc

Call Center Representative BrightKey, Inc

Call Center Representative Advantia Health

Call Center Sales Representative Mariner Finance

Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield Association

Call Center Agent (FT) Kris Konstruction

Call Center IT Support Technician Amentum

Call Center Coordinator The Centers for Advanced Orthopaedics LL

Support Call Center Agent SGA Inc.

Sales Call Center Representative CVS Health Corp

Call Center Knowledge Management Manager (Immigration Services) Conduent Inc

Support Call Center Agent Software Guidance & Assistance

Call Center Agent (PT) Kris Konstruction

Call Center (Lead Generation) Representative Window Nation

Call Center Representative - Bowie MD (VE26081133MD) GTSC-Talent Solutions

UNEMPLOYMENT INSURANCE ASSOCIATE III (Employer Call Center-Contributions Unit) State of Maryland

Manager - Call Center (Remote) Maximus

Call Center Operator Laurel Dental Office

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