NewWorkforce Management Analyst I System OneWorkforce Management Analyst IBaltimore, MDRemote$31.30 / hourThe Workforce Management Analyst I is responsible for monitoring and analyzing contact center performance, call volume trends, and workforce utilization to help ensure service level objectives are consistently achieved. In lieu of a Bachelor's Degree, an additional 4 years of relevant work experience may be substituted, in addition to the required professional experience listed below.
NewMember Services Representative I First Financial Federal Credit Union of MarylandMember Services Representative ISparks, MD$22–$26 / hourPHYSICAL: Sitting: Regularly Standing: Regularly Walking: Regularly Climbing/Balancing: Seldom Reaching: Occasionally Kneeling/Crawling: Seldom Other: Travel to support branch staffing across the network Talking: Regularly Hearing: Regularly Vision/Seeing: Regularly Typing/Keyboarding: Regularly Driving: Occasionally Lifting: Medium - Up to 50lbs Duties: Member Experience Deliver a personalized and seamless experience for members, addressing all their financial needs across multiple channels. Support Functions Support daily operations of the contact center and meet member service and product needs as required by the digital channel (voice, text, chat, video, etc.) Provide regular support to other credit union departments as needed.
NewOutside Sales Representative Sunbelt RentalsOutside Sales RepresentativeElkridge, MD$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Outside Sales Representative - Scaffolding Commercial Sunbelt RentalsOutside Sales Representative - Scaffolding CommercialElkridge, MD$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
NewDME Sales Representative – CPAP & Durable Medical Equipment Marathon MedicalDME Sales Representative – CPAP & Durable Medical EquipmentTowson, MD$60,000–$75,000 / yearDME Sales Representative – CPAP & Durable Medical Equipment | Maryland Territory Marathon Medical | Outside Sales / Territory Sales | Maryland Marathon Medical is a growing durable medical equipment (DME) company specializing in CPAP therapy and sleep apnea treatment. We partner with physician practices, sleep labs, and referral sources across Maryland to make sure patients get the equipment and support they need — and we're hiring a DME Sales Representative to grow that referral network throughout the state.
NewOutside Sales Rep - Modular Solutions (N. VA and Baltimore MD area) Sunbelt RentalsOutside Sales Rep - Modular Solutions (N. VA and Baltimore MD area)Arlington, VA$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Call Center Sales Representative Mariner Finance LLCCall Center Sales RepresentativeMD$18–$23 / hourProvide a full range of virtual services via our online platform/system to individual customers focused on personal financial lending, collections, and sales, through respectful, compassionate, and efficient customer service. Responsibilities and Duties: Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
Call Center Sales Representative - Bilingual Mariner FinanceCall Center Sales Representative - BilingualNottingham, Maryland$18–$23 / hourFull timeProvide a full range of virtual services via our online platform/system to individual customers focused on personal financial lending, collections, and sales, through respectful, compassionate, and efficient customer service. Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
Call Center Sales Representative Bilingual Mariner Finance LLCCall Center Sales Representative BilingualMD$18–$23 / hourProvide a full range of virtual services via our online platform/system to individual customers focused on personal financial lending, collections, and sales, through respectful, compassionate, and efficient customer service. Responsibilities and Duties: Provides exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
Call Center (Lead Generation) Representative Window NationCall Center (Lead Generation) RepresentativeFulton, MDFull timeAt least 1 year of experience working with customers, such as retail, restaurant/food service, hospitality, customer service, call center, telemarketing, or a similar environment. Our Fulton location is conveniently located near Route 29, Route 32, and I-95 and is accessible from Columbia, Laurel, Scaggsville, Burtonsville, Savage, Jessup, Clarksville, and surrounding communities.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeMDRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
Call Center & Contact Center Professionals Hire Resolve.comCall Center & Contact Center ProfessionalsDistrict of ColumbiaThis is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).
Call Center Representative - Bowie MD (VE26081133MD) The Bowen Group - VEOCCCall Center Representative - Bowie MD (VE26081133MD)Bowie, MDFull timeEmployees may be exposed to discussions involving suicide and self-harm, threats of violence, domestic violence, sexual assault, child abuse or neglect, animal abuse or neglect, substance abuse, severe mental health crises, homelessness, grief and loss, serious illness, financial hardship, and other highly sensitive or disturbing subject matter. You must also be able to troubleshoot any technical issues that may arise while using your Government-Issued Equipment (GFE).Must be able to view, read, and interpret information displayed on computer screens for extended periods, including simultaneously navigating multiple applications and reviewing detailed information accurately.
Call Center/Help Desk Support-Tier 1 Maryland-National Capital Park And Planning CommissionCall Center/Help Desk Support-Tier 1Riverdale, MD$16.66–$19.65 / hourThe Management Services Division is seeking help desk support staU to provide customer service through phone calls and emails for our internal and external customers. You are eligible for specific health insurance benefits if you worked, on average, 30 hours per week during your first 12 months of employment or from October 3rd to October 2nd each subsequent period following your first 12 months of employment.
Call Center Operator Laurel Dental OfficeCall Center OperatorEllicott City, MD$17–$18 / hourWe are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.
Customer Service Representative (Call Center) The Panther GroupCustomer Service Representative (Call Center)Middle River, MDRemoteIn this role, you will be responsible for providing exceptional customer service while assisting customers with account maintenance, payments, account updates, applications, and general inquiries. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to remain professional and composed while assisting customers in a fast-paced call center environment.
Call Center Operator (Full-Time & Part Time) cFocus Software IncorporatedCall Center Operator (Full-Time & Part Time)Bethesda, MDThe NIH Call Center receives and facilitates over 300,000 calls per year, as well as other voice and data communications, within these categories of service: general information, critical medical emergencies, paging services, physician/clinical staff scheduling, communicating with NIH fire and rescue, domestic and international connectivity, social work support, voicemail transcriptions and audio teleconferencing. The NIH Call Center performs a vital role for NIH as its communication center, open 24x7, 365 days a year and is staffed with a dedicated group of individuals providing voice and data communications, TTY related services and bi-lingual services.
Supervisor Call Center MedStar Health Research InstituteSupervisor Call CenterWashington, DC$49,192–$87,422 / yearThis role provides leadership training and technical expertise related to communication systems and equipment ensuring staff are equipped to effectively manage daily operations and respond to emergent situations. Serves as the frontline leader and primary escalation point for communication-related issues including urgent pager issues emergency codes service disruptions and customer service concerns.
Call Center Manager - Bilingual English/Spanish Abacus Service CorporationCall Center Manager - Bilingual English/SpanishWashington, DCName District of Columbia Health Benefit Exchange Authority (HBX) Address 1225 Eye Street, NW, Suite 400 City Name State Name DC-District Of Columbia Zip Code If others (Address) Duration of the project Project Start Date Aug-27 Project End Date Jul-28 Due date for Resume submission 09/17/2026 No. of Openings 1 No. of Maximum Submissions 1 Job Description Direct and coordinate Client operations with direction from client Agency and the Program Manager. Account Manager Name (Proposal Team) Work authorization required USC/GC/EAD/H1 also Relocation is accepted No Remote work No Additional Notes if any We require best candidate at minimum posiible rate On shore/Offshore Ceiling price/floor price Full time /Part time By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners.
QA Call Center Training Manager Kennedy ServicesQA Call Center Training ManagerHunt Valley, Maryland$26.44–$33.65 / hourThe Call Center Supervisor is responsible for the day to day and long-term operations and production levels of the assigned department. Minimum of three years of experience in call center operations, staffing, quality assurance, training, compliance, or a related field.