NewIT Solution Architect D365 CRM/Customer Engagement Keller North America, Inc.IT Solution Architect D365 CRM/Customer EngagementUS, USThe CE Solution Architect acts as the key bridge between business stakeholders, IT delivery teams, solution partners, enterprise architecture, and Microsoft platform teams, ensuring that D365 CE solutions support Keller’s commercial operating model while integrating effectively with D365 Finance & Operations, Power Platform, Azure, and other enterprise systems. Provide architecture oversight for customizations, plugins, workflows, Power Automate flows, Dataverse configuration, security roles, and integrations.
Retail Customer Service Associate FedExRetail Customer Service AssociateBel Air, Maryland$18.35–$21.57 / hourPart timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
Outside Sales Representative - Scaffolding Commercial Sunbelt RentalsOutside Sales Representative - Scaffolding CommercialElkridge, MD$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Territory Account Manager - Scaffold Sunbelt RentalsTerritory Account Manager - ScaffoldElkridge, MD$40,000–$67,761 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
ELECTRIC POWER GENERATION (EPG) SERVICE MANAGER Carter Machinery Company, IncELECTRIC POWER GENERATION (EPG) SERVICE MANAGERElkridge, MD$85,000–$115,000 / yearThe EPG Service Manager is responsible for directing and coordinating customer service activities by conferring with customers and representatives to evaluate and maintain good customer relations, servicing accounts in a timely manner, resolving complaints and ensuring effective communications. The individual in this role also develops and grows business through the management of service to achieve targeted sales and gross profit margins, while monitoring and controlling service expenses to ensure income is maintained at highest possible percentage.
Customer Service Representative Synerfac Technical StaffingCustomer Service RepresentativeBaltimore, MD$20.50–$25 / hourTemporaryContractorBy applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. -Proficiency in Microsoft Office (Excel, Word, Outlook, Teams); experience with ERP and EDI systems preferred.
Customer Service Representative / Customer Support Associate Room & BoardCustomer Service Representative / Customer Support AssociateElkridge, Maryland$55,000–$60,000 / hourWe seek candidates who excel in providing personalized, high-touch support, ensuring every customer interaction creates a seamless delivery experience for our customers. Whether a Room & Board customer is picking up an order, speaking with us by phone, or welcoming us into their home, we take pride in creating a comfortable, seamless experience at every touch point.
Customer Service Support 1 NEW8.17 Gifted Hands EnterprisesCustomer Service Support 1 NEW8.17Maryland Line, MarylandIn this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. Join our team as a Remote Customer Service Representative and help support customers of various clients!
Customer Support Representative Infinity.coCustomer Support RepresentativeBaltimore, MarylandJoint ownership of US customers portfolios, supporting CSMs where needed to enable an accurate setup and configuration based on set objectives. Keep all internal customer and document management systems up to date and ensure all daily activity is captured and recorded correctly, in-line with departmental processes.
NewCustomer Support & Inside Sales Representative – Cell and Gene Therapy CRO Services uBriGene (MA) Biosciences Inc.Customer Support & Inside Sales Representative – Cell and Gene Therapy CRO ServicesGermantown, MDFull timeKey Responsibilities: Customer Support: Act as the primary point of contact for customers, addressing inquiries related to our cell and gene therapy products and services. Collaboration & Reporting: Work closely with cross-functional teams, including production, regulatory, and marketing, to ensure customer satisfaction.
Customer Service with Administrative Support FASTSIGNS #131101Customer Service with Administrative SupportBaltimore, MDAs Customer Service and Administrative Support (including Sales Support), you will play a crucial role in supporting the day-to-day operations and ensuring the smooth functioning of our company. Responsibilities: - Be part of Front of House/Sales Team and assist with customers via phone calls, emails or walk-ins.
Customer Support Representative Synchrony FinancialCustomer Support RepresentativeMDQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
Body Shop Customer Support Specialist - Salisbury Collision HERTRICH Family of Automobile DealershipsBody Shop Customer Support Specialist - Salisbury CollisionSalisbury, MD$15–$18 / hourFull timeIf you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore. We are a third-generation, family-owned company representing 24 dealerships, 15 collision centers, and 18 automotive brands , proudly supporting over 90 local charities and organizations .
Licensed Customer Service & Support Specialist Supervisor - PNC Wealth Management The PNC Financial Services Group IncLicensed Customer Service & Support Specialist Supervisor - PNC Wealth ManagementMD$49,500–$115,500 / yearPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
Entry Level | Customer Support Coordinator | Online Aisles & AbroadEntry Level | Customer Support Coordinator | OnlineCalifornia, CaliforniaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This is a remote role requiring a reliable internet connection and the ability to stay organized and self-directed in a virtual workspace.
Customer Support Specialist Oshkosh CorpCustomer Support SpecialistHagerstown, MD$51,400–$79,200 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. Bachelor's degree in business administration, communication, marketing, or a related field and two (2) or more years of relevant experience or an equivalent combination of education and experience that demonstrates the ability to perform the essential functions of the role.
Customer Support Specialist / Cashier / Receptionist - F/T - Denton Chevy HERTRICH Family of Automobile DealershipsCustomer Support Specialist / Cashier / Receptionist - F/T - Denton ChevyDenton, MD$15–$19 / hourFull timeIf you enjoy working with people, handling calls, and being part of a fast-paced team, this is a great opportunity to build a long-term career with room for advancement . The Hertrich Family of Dealerships is hiring a Full-Time Customer Support Specialist / Receptionist to support our busy dealership operations.
Customer Support Specialist / Cashier / Receptionist - P/T - Easton Chevy GMC HERTRICH Family of Automobile DealershipsCustomer Support Specialist / Cashier / Receptionist - P/T - Easton Chevy GMCEaston, MD$15–$19 / hourPart timeIf you enjoy working with people, handling calls, and being part of a fast-paced team, this is a great opportunity to build a long-term career with room for advancement . The Hertrich Family of Dealerships is hiring a Part -Time Customer Support Specialist / Receptionist to support our busy dealership operations.
Customer Support Operations Consultant Ciena CorpCustomer Support Operations ConsultantMD$100,700–$160,900 / yearPay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. This role enables Ciena Managed Services to win and deliver customer outcomes by shaping service management process architecture and supporting pre-sales engagements.
Field PLC Customer Support Manager Judge GroupField PLC Customer Support ManagerBaltimore, MD$95,000–$120,000 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. This role is hands‑on, customer‑facing, and serves as the primary technical contact for troubleshooting PLC, mechanical, and equipment performance issues.
NewCustomer Support Specialist Serenity Mental Health CentersCustomer Support SpecialistBethesda, MarylandThis role is ideal for individuals coming from customer service, hospitality, retail, education, or other people-focused roles who thrive on building trust and helping others feel comfortable and supported. As a Customer Support Specialist , you’ll work directly with individuals participating in a structured program designed to help them build positive habits, stay motivated, and make meaningful progress.
Customer Support Specialist S2TechnologiesCustomer Support SpecialistAberdeen Proving Ground, MDFull timeMonitor all network capabilities, functions, and performance utilizing means as provided by PM Mission Command such as diagnostic tools, monitor systems, individual platforms, or data supplied by other sources and create trouble tickets on all issues observed. Accurately document all customer contact via an online Ticketing system within the Network Operations Center (NOC) to include detailed issues reported, who reported the issue, unit/company with the issue, location, and complete history of issue being worked.
Federal DoD Customer Support Manager - Remote Motorola Solutions IncFederal DoD Customer Support Manager - RemoteMDRemote$80,000–$90,000 / yearThe Customer Support Manager (CSM) for the US Federal DoD Government Markets is responsible for ensuring customer satisfaction, contractual projects, and identifies new sales opportunities for multiple Department of Defense accounts located in the US, along with additional customers Globally. Bachelor's Degree OR 5+ years of experience in one of the following: LMR, Public Safety, Project Coordination, Project Management, Account Management, Customer Support, Technical Services Sales with large Government customers.
Remote Customer Support Advisor | Entry Level Aisles & AbroadRemote Customer Support Advisor | Entry LevelCalifornia, CaliforniaRemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This is a fully remote, entry-level friendly position ideal for individuals who are organized, proactive, and comfortable working in a structured, service-focused environment.
Remote Customer Service & Client Support Agent – Work From Home The Gainey AgencyRemote Customer Service & Client Support Agent – Work From HomeBaltimore, MDRemoteWe are seeking individuals who are motivated, coachable, and interested in a flexible work-from-home opportunity within the financial services industry. Must be authorized to work in the U.S. Ability to obtain a state life insurance license (training provided; licensing costs may apply).
Customer Support Specialist / Cashier / Receptionist - P/T - Easton Chevy GMC The Hertrich FamilyCustomer Support Specialist / Cashier / Receptionist - P/T - Easton Chevy GMCEaston, MD$15–$19 / hourIf you enjoy working with people, handling calls, and being part of a fast-paced team, this is a great opportunity to build a long-term career with room for advancement. The Hertrich Family of Dealerships is hiring a Part-Time Customer Support Specialist / Receptionist to support our busy dealership operations.
Fully Remote | Travel Customer Support | We Will Train You Destination CareersFully Remote | Travel Customer Support | We Will Train YouCalifornia, CaliforniaRemoteKey Responsibilities: Respond to client inquiries regarding vacation options and travel details Assist with booking support for flights, hotels, cruises, and vacation packages Provide clear communication before, during, and after travel Review reservations for accuracy and completeness Maintain organized client records and documentation Deliver high-quality customer service with professionalism and care Qualifications: Strong communication skills (written and verbal) Comfortable navigating online systems and booking platforms Detail-oriented with solid organizational skills Ability to work independently in a remote environment Prior customer service experience is helpful but not required What We Offer: Structured onboarding and step-by-step training Access to travel booking tools and supplier resources Flexible remote work environment Collaborative and supportive team culture Who This Role Is Ideal For: Individuals seeking entry into the travel industry Career changers exploring a new field Professionals returning to the workforce Candidates looking for a remote, service-focused role $50,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Position Overview: We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role.
Customer Support Resolution Specialist - *Training Class - August 10th* Bob's Discount Furniture IncCustomer Support Resolution Specialist - *Training Class - August 10th*MDThe Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. Success in this role is driven by strong customer-focused behaviors, problem-solving skills, coaching ability, and the capacity to thrive in a dynamic and fast-paced environment.
Manager Business Development 3 - Strategic Customer Engagement Account Support Northrop Grumman CorpManager Business Development 3 - Strategic Customer Engagement Account SupportMD$167,500–$263,200 / yearAs a trusted advisor to executive leadership, the manager prepares and orchestrates decisive, high-impact executive engagement and maintains a strong internal stakeholder-facing presence, positioning NGMS to drive enterprise alignment, enable informed decision-making, and create measurable value across Northrop Grumman. RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people''s lives around the world today, and for generations to come.
NewTravel Customer Support Specialist Nexora TalentTravel Customer Support SpecialistBaltimore, MDRemoteYour goal is to make each experience smooth and enjoyable by assisting with arrangements, answering questions, managing updates, and helping clients feel confident every step of the way. As a Travel Customer Support Specialist, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home.
Tech Customer Support Aircraft Owners and Pilots AssociationTech Customer SupportFrederick, MD$29–$34 / hourIncluding imaging, deploying, configuring, installing, updating and troubleshooting hardware and software such as desktops, laptops, mobile devices, printers, and accessories and applications such as Office365, Creative Cloud and other productivity applications. Generally, a climate-controlled environment with occasional exposure to outdoor weather conditions when attending aviation related events, including exposure to higher altitudes and confined spaces if in a general aviation aircraft.
NewCustomer Support Analyst (Perm/FT/Benefits) Harford County MDCustomer Support Analyst (Perm/FT/Benefits)Bel Air, MarylandReviews and processes plan and permit applications, issues permits and related approvals, maintains plan and permitting records, and provides information and assistance to the public, contractors, developers, design professionals, and County staff regarding permitting, development review, zoning, and related regulatory requirements. Serves as the primary point of contact for customers by providing professional, courteous, and responsive assistance in person, by telephone, and through electronic communication regarding permitting, zoning, development review processes, departmental procedures, and applicable County regulations.
Remote Hotel Reservations Specialist | Customer Support Destination CareersRemote Hotel Reservations Specialist | Customer SupportBaltimore, MarylandRemoteKey Responsibilities Process and confirm hotel bookings through preferred travel partners Communicate with clients regarding rates, availability, and details Provide professional customer service via phone, email, or chat Research properties and destination amenities to match client needs Maintain accurate records of reservations and client preferences What You’ll Bring Exceptional communication and organization skills Enthusiasm for travel, hotels, and guest satisfaction Self-discipline and accountability in a remote environment Basic computer proficiency and comfort learning new systems What We Provide 100 % remote structure with flexible scheduling Access to professional travel training and certification paths Mentorship and advancement opportunities within Destination Knot Access to industry discounts after completion of onboarding Start your remote career in travel with a team that values service, growth, and professionalism. Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support.
Enablement Lead, Customer and Partner Support XometryEnablement Lead, Customer and Partner SupportNorth Bethesda, MD$60,000–$75,000 / yearXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. This role is responsible for building, optimizing, and delivering the tools, training, and communications that empower our frontline teams, partners, and internal stakeholders to deliver world-class service.
NewCustomer Supply Chain Support Fastenal CoCustomer Supply Chain SupportMD$16–$18 / hourPREFERRED POSITION QUALIFICATIONS: o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed. ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers.
IT Support Technician I, II, and III (AV Support) Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support)Catonsville, MD$46,596–$91,343 / yearIT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
NewBilingual Customer Service Representative eTeam Inc.Bilingual Customer Service RepresentativeBaltimore, MD$20.71 / hourA Junior Bilingual Customer Service Representative typically assists customers in both English and another language, providing support and resolving issues through various channels such as phone, email, chat, or in person. Required skills: A Junior Bilingual Customer Service Representative should have fluency in both English and the other required language, both written and verbal.
Customer Service Representative Mosquito JoeCustomer Service RepresentativeBaltimore, MarylandAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we’re a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
Customer Service Representative Craig Mader Insurance AgencyCustomer Service RepresentativeGambrills, MD$35,000–$50,000 / yearAs a Customer Service Representative, you will be the first point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and team members.
Customer Service Representative (NON REMOTE) Amynta AgencyCustomer Service Representative (NON REMOTE)Hunt Valley, MarylandRemoteAbility to interact appropriately with client contacts, auto dealers, DMV representatives to resolve questions or customer service issues. The Customer Service Representative processes requests for title documents received via email and phone, as well as client requests, and be able to respond professionally and accurately to those inquiries.
Customer Service Representative Mr. RooterCustomer Service RepresentativeGlen Burnie, MarylandAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can’t serve customers well without a happy, motivated, and committed team.
Customer Service Representative Mosquito Joe of Baltimore/AnnapolisCustomer Service RepresentativeBaltimore, MDAll independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. You’ll help support our customers and office team through important daily follow-up and communication tasks, including: Managing accounts receivable follow-up and updating payment information.
Customer Service Representative II Amynta AgencyCustomer Service Representative IIHunt Valley, MarylandThe Customer Service Representative II (Call Center Rep) processes requests for title documents received via email and phone, as well as client requests, responding professionally and accurately to those inquiries. Ability to interact appropriately with client contacts, auto dealers, DMV representatives to resolve questions or customer service issues.
Customer Service Representative, Business Insurance Marsh & McLennan Companies IncCustomer Service Representative, Business InsuranceHunt Valley, MD$35,600–$66,200 / yearWith offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). You will work closely with our Business Insurance team providing support, which includes processing policy changes, certificates and evidence of property insurance, and policy audits; all while maintaining the highest level of accuracy.
Retail Customer Service Representative AlphaGraphics - US857Retail Customer Service RepresentativeReisterstown, MDThe posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Retail Customer Service Representative US857Retail Customer Service RepresentativeReisterstown, MarylandThe posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Customer Service Representative - State Farm Agent Team Member Andrew Tiller - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberTimonium, MDAs a Customer Service Representative - State Farm Agent Team Member with Andrew Tiller - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative American PestCustomer Service RepresentativeColumbia, MDFull timeAs a Customer Service Representative with American Pest, your goal is to be a friendly, helpful, knowledgeable, and professional point of contact for our customers and ensure their needs are met in a manner that reflects positively on the company. A business will live and die based on how well it treats its customers, so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of American Pest.
Customer Service Representative - Onsite in Glen Burnie, MD FiboxCustomer Service Representative - Onsite in Glen Burnie, MDGlen Burnie, MDFibox offers a competitive benefits package designed to support the health, financial security, and well-being of our full-time employees including, but not limited to: Employer-sponsored medical, dental, and vision coverage, retirement savings plan with company match, company-paid life, AD&D, and disability insurance, voluntary insurance options, access to employee assistance, wellness, and discount programs, paid vacation, sick time, and holidays etc. Reporting to the Customer Service Manager, this role serves as a key point of contact for customers and internal sales teams, delivering responsive, professional support through phone, email, and order management systems.
Customer Service Representative - State Farm Agent Team Member David Munson AgencyCustomer Service Representative - State Farm Agent Team MemberBethesda, MDAs a Customer Service Representative - State Farm Agent Team Member with David Munson Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.